Customer Ratings & Reviews

Purchased this item to replace my dyson, This product is well made, with lots of attachment, good suction and best os all it was on sale.

I absolutely love this vacuum clearner. The attachments are so easy to change out. I have to empty it often and that lets me know it does the job. It work great on pet hair. It has a 2 year parts and labor warranty and I purchased best buy additional warranty for no worries if anything should happen. I highly recommend this vacuum.

Summary: A flexible and smart cordless vacuum that offers a wealth of cool features and power. Pros: * Svelte. This unit looks great. Stark white, black accents, and chrome trim. It looks great for a vacuum. * Easy to read display. The touch controls and status displays are great. The display shows how hard the vacuum is working (i.e. how dirty the surface is), the remaining battery life, and other status depending on what is going on. * Smart + easy controls. The unit is smart. By default, auto mode will provide as much power as the unit thinks it needs. When it detects more debris it increases power. There is even a handy toggle that you can use to keep the unit on rather than keep the trigger depressed. Finally, you can operate this unit on manual mode and use the touch-sensitive slider to control just how much power you need. Of course, total run time correlates directly with how much power the unit is using. For that reason, listed run times won't be that helpful. * Attachments. This unit comes with a boatload of attachments to perform specific functions. This is super handy because my other handhelds don't have that many and so it's difficult to do certain spot cleanings, for instance. * Ergonomic. The unit attachments including the main direct drive power brush attachment have angled necks where appropriate. This means that it is easy to swivel the unit to get under tough to reach spots and for cleaning staircases. I have another handheld vacuum that works really well at floors, but not so much on stairs or in spot cleaning situations. That is where this unit shines. * Wall mount! I cannot overstate how pleased I am that this unit comes with a wall-mount for the main unit, the spare battery, and a few of the larger attachments. I get to keep this thing off of the floor and don't have to hassle with disconnecting and connecting cords (thereby decreasing cable life - the main concern with my existing Shark). No awkward leaning against the wall, no misplaced attachments. It's convenient and looks nice. * Easy to clean. The unit can be broken down quite easily for maintenance and cleaning. Speaking of which, emptying the bin is also a breeze. * Spare battery! Yep, a spare battery. * Pre-filter cleaning attachment. This device has an attachment that you insert the pre-filter in when it is dirty, and it reverses cleans the pre-filter. This helps extend its consumable life and is a nifty inclusion. Cons: * Dust Bin. The dust bin size isn't as large as I'd like. But, considering how much power the unit has, I think that something larger might lead to poorer performance pretty quickly in a cleaning session. Frequent emptying of the bin will likely ensure better performance and longevity. * Wifi capability (mobile app). I'm not sure what features are exposed using the mobile app experience because I couldn't get the app to connect to the vacuum using the (surprisingly) detailed instructions. The caveat they list is 2Ghz only, so I really didn't feel it was worth my effort in making this work since it would involve me making router changes, bouncing the network, etc, just to get a vacuum to work. I don't know how to make this easier, but this is a problem for most appliances like this (I faced the same issue on a robot vacuum and a mop vacuum I own - even if they eventually connected). I really wanted to deduct 1 * because of this annoyance, but since I don't know what I'm missing, I'll leave it. Use: So far the device has been super helpful. We have a corgi and our carpet is a dark shade of grey, almost charcoal. His hair isn't too noticeable, surprisingly, but it is still there. Cleaning it with the Shark in handheld mode is a pain in the butt because the main brush head is awkward and limp by design. The main brush on the Tineco, however, has a strong neck and is angled such that you can easily vacuum staircases standing up or with the extender removed. No back pain! We vacuum our main (2nd) floor daily (hardwood) and we vacuum the 1st and 3rd floors weekly (carpet/tile) along with all of the staircases and landings. The picture of the dust bin shows approximately 8-10 minutes of use on the staircase leading from the 2nd floor to the 3rd and to the 3rd-floor catwalks. Note: I have a four-story home and we need to clean every floor with something. We have tested this unit on our carpet and hardwoods and it definitely does better than our Deebot, cordless Shark, and our cordless Bissell wet/dry mop. It probably falls behind our *corded* Dyson Ball for obvious reasons but excels in its accessibility, mobility, and included attachments. Only time will tell, but this vacuum seems to be a promising keeper! I definitely recommend it.

I've used several stick vacuums by now but I've never been able to geek out like I did with this Tineco stick vac. It's hands down the most high-tech vaccum I've ever used. I don't know any premium stick vac on the market right now that has an accompanying android/ios app. And it isn't just the app that sets it aside for me. Tineco outfitted this vac with several sensors that actually served a functional purpose during my time using it. In terms of performance, this is also one of the best stick vacs Ive ever used; easily rivaling the top competition on the market. It does so at a lower cost and with even more accessories. It's not without its drawbacks though. However, these "drawbacks" are for the most part minor. Below, I have put together a list of pros and cons that I found during my time using this vaccum. **********PROS***********************************************************: - Great build quality and gorgeous modern design. It's refreshing to see Tineco deviating from the traditional silver and grey colorway and going with a white and black theme. -Has an "auto lock" lever that when set, prevents you from having to constantly hold down the trigger button. -Very powerful suction on max. Easily rivals my other two premium stick vacs. -Innovative filter cleaning system. Huge fan of this. Tineco includes a pre-filter cleaning tool that looks like a mini brush. It comes with a clean spare filter. Once your filter is dirty you basically swap it out for the clean one, put the dirty one in the cleaning tool, and power on the vac and let it run it's cycle. Ingenious!! -Very good battery on lower settings (Using the "Auto" feature I got 24 mins use and still had 64% left). -Comes with a spare battery. -True HEPA filtration. -***"Auto mode only*** - The "Iloop" sensor actually works well and detects dust and dirt in real time. It adjusts the vacs suction power accordingly. This is the most battery efficient technology I've seen in a vacuum. I tested this by sprinkling metamucil powder on my carpet and the Iloop ring actually changed color when going over the powder and increased suction. -Dust bin sensor alerts you via the Tineco app when the bin is at max capacity. -Fantastic touch based slider on the front of the vac that allows you to manually adjust suction power to your liking (can also be done from the app). -Comes with an LED strip on the front of the main brush head for illuminating darker areas (many premium vacs lack this for some reason and I've actually found it to be useful). - Very smooth roller action when vacuuming back and forth. Very little resistance. -The attachments are plentiful. Most I've ever seen come with a stick vac. They are listed below: -Mini power brush -2in1 dusting brush -Crevice tool -Soft dusting brush -Flexible long crevice tool -Automatic pre-filter cleaning tool + extra pre-filter -Most organized box packaging I've ever seen for a stick vac **********CONS************************************************************: -Clumps of dust occassionally get trapped in the upper narrow area of the dust bin (see picture). This means two things. You either have to get your hands dirty by digging in there to pull the clumps, or you can manually detach the filter to allow the clumps to fall freely. -Poor battery life on max (to be expected). -Not a fan of the charging system. I must note that this is more of a personal issue because I don't like to mount anything to my walls. If you're not going to use the mounting system for the vacuum with the attachable battery dock, you will need to seperately charge the battery in the oddly shaped dock that doesn't sit flat (see picture). -Chrome plated plastic accents. Maybe I'm in the minority but I feel plastic should never be chrome plated. It just gives off a cheap vibe. -Tineco app is a bit of a pain to setup. Had to use manual mode to pair the vacuum. Also, it wasn't mentioned anywhere but you HAVE to be on your 2.4 GHZ wireless SSID (not your 5Ghz Wi-Fi network) in order for it to work. This device will not pair on the 5 GHz band. -Very slight audible rattle that seems to come from the main brush head when passing vaccum back and forth. To be fair, this can only be heard on the lower settings. I could not hear it on medium+ settings. Overall, I am very impressed with this stick vac. It offers much more in terms of tech and accessories than a lot of it's competition in the higher end tier. More importantly, it does so without compromising on performance. Didn't think I'd say this, but I actually look forward to vacuuming because of all the bells and whistles it has. I highly recommend this vacuum if youre very much into tech and looking for a premium stick vac.

Very powerful. Versatile. Works as good as products twice the price

The Tineco PureOne S12 cordless stick vacuum is just one of the many options you have for cordless vacuums these days. I believe this one is one of the best ones out there that I have used. It has more options than most other vacuums and it cleans extremely well. I feel that it has more power and cleans better than my plug-in regular vacuum and much better than my other (premium) brand cordless stick vacuum. This is a high-tech vacuum that the manufacture claims you can control with an app on your phone, however, I was unable to get it to connect. I believe it was because this only works on a 2.4 GHz frequency and my mesh system does 2.4 and 5 GHz. I gave up on it and it was not worth trying to get it to work when the touch screen works great. Now let’s talk about attachments, this thing has just about everything you could ever want or need included in the box. You have a Crevice tool, a flexible long crevice tool, soft dusting brush, mini power brush, 2-in-1 dusting brush, and a big power bush with LED lights. You also are given two batteries, a hair cleaning tool and two pre filters along with a special tool that cleans them. There is also a charging cradle that holds the S12, extra battery (charging), and three tools. Using this to clean my carpet has been super easy and even though the unit is a little on the heavy side, it does not feel heavy when you are using it. A huge plus is the switch by the trigger to keep it running so you do not have to hold down the button the whole time. The touch screen on the unit is pretty neat as well, you can have a quick view of exactly how much battery is left and you can adjust the power using the touch slider. The auto mode is what I have been using the most, there is a dust sensor onboard and it will automatically kick up the power when it detects more dust to increase cleaning. The lighted ring around the screen will light up and alert you to what the sensor is detecting…it defaults to blue and will light up a reddish color as it detects dirt. It works well too, as I am vacuuming over heavily trafficked areas, I see the color change and other areas that are not as bad, it is all blue. Emptying out the dust bin is very easy; however, I have had a few clumps of dust and hair stuck inside so I had to manually extract it with my fingers. This cordless vacuum is on par with a more expensive brand and I believe it preforms just as good as that other brand at a lower cost with many more attachments. Battery life is just as good as well when you factor in both batteries. A single battery will last about 25 minutes on low/auto power and 10 minutes on high power, so double that since you are given two batteries. Overall, I am incredibly happy with the Tineco PureOne S12 and its many attachments. It is easy to use, cleans well, and it stores nicely in its cradle. You cannot go wrong with this unit. Pros: Attachments Cleaning Touch screen Auto mode extra battery Trigger lock Cons: Small dust bin Occasional clogging Wi-Fi app

I really enjoyed using this smart vacuum for numerous reasons. I used it on my high and shaggy carpet and it exceeded my expectations. Overall it’s a great product and I’m surprised that I did not know about the brand but the Tineco PureOne S12 EX Smart Cordless Stick Vacuum is a great way to learn the brand. Pros: -Packaged nicely and had good instructions and easy assembly. -The weight of it is not bad at all. -Connection to the WiFi was a breeze and took only a few minutes. -The smart screen is easy to understand and use - Dust collector is easy to empty with a touch of a button without even having to take it apart and dirty my hands. -Wall mount/charging station is easy to install and is a great space saver option for small houses to get the vac off the floor and out of the way. -The Tineco comes with two batteries that hold a good amount of charge. I used it for about a half hour while switching settings/suction power and vacuumed my whole basement with it and it still had 62% charge left. -The mobility of it is amazing. It can lay completely flat on the ground so I can easily get under my couches now! -It had an option to turn the on/off switch for constant use or you can use the trigger whenever you need the suction, which is a nice option to have especially when you’re using the attachments to vacuum your couch and you need to move cushions around. -Numerous attachments that will help you reach any corner of your house. -Great suction power for a Vac that runs off battery (even on eco mode)- it seems like the higher the power, the lower to the ground it goes for better suction. -The noise is not bad, it didn’t even wake a sleeping baby. -Great for all type of floors and a necessity if you have pets so you can suck up the pet hairs. Cons: - Needs a free stand so I don’t have to try to balance it up against a wall or anything when I stop using it for a second. - Since the higher the power the lower to the ground it goes, (like it grips the carpet), it makes it a little hard to push it around in high carpets since the wheels are quite small. -Small dust collector. It can be a little bigger to limit the amount of times I have to empty it, but then again this is personal preference. I decided to see how much more suction power the tineco had over my deep cleaning vacuum so I cleaned up with the deep cleaning vacuum first than used the tineco and wow, I was blown away from all the extra dust it picked up. Included are some pictures of what the Tineco vacuum picked up after the 1st run using another vacuum. I’m shocked on the quality and suction power that the Tineco pure one S12 vacuum has. I’m not too familiar with the brand but it’s performance so far is outstanding

This vacuum is the perfect blend of portability, weight, and power! It is easy to maneuver throughout your entire home, with ample attachments for cleaning your flooring and furniture, and the battery life is very good, even at full power! I was able to clean my entire 1,000 sq. ft. apartment on full power and auto-power once per mode on a single charge and spot clean some tougher areas of my home, too! In the end, the batter was still over 25% and probably could have gone for another round of auto mode! The main brush head is wide enough to cover a lot of floor in each pass, but small enough to be ultra-maneuverable and fit comfortably under most other furniture to get at the most stubborn dust bunnies! Using the power brush or dust heads, the system is light enough to comfortable tackle spider webs and dust that may accumulate on ceiling vents. The vacuum is so quiet, you'll easily be able to hear music, TV, or others in your home while using it. My favorite accessory is the filter cleaner, which comes with a second filter, to clean the filter and ensure proper suction. This makes a usually mundane and difficult task of routine filter cleaning into an easy, one-minute process that the vacuum does itself! Cleaning of the rest of the unit is very easy as well, just follow the easy instruction either in the manual or the companion app on your phone. The app is something that I have yet to fully find to be a fully necessary part of the experience, but it is nice that it tracks how long it’s been since you’ve performed different tasks, and gives you a other interesting metrics on performance. All told, I would definitely recommend this vacuum for anyone who needs a powerful vacuum that is both compact and lightweight enough to keep your home clean while remaining out of sight, but looks nice to the point where you’ll find yourself showing it off to guests!

One of the best stick vacuums out there. Way better for the price than a Dyson. Definitely recommend!

After becoming increasingly frustrated with dragging out the canister vacuum and fighting the cord and hose the entire time I vacuumed I decided battery technology had come far enough that I would give a try to a cordless vacuum. I researched a lot and was going to purchase a V11 but late in the game learned about the Tineco S12. Based on the performance specs, features and sensors no other vacuum has, the accessories, and all the video reviews I watched I opted for the S 12, and I am so glad I did. I have not been disappointed in any way with this vacuum, the quality, the performance, the features, or the accessories. I now can’t imagine ever having a main vacuum with a cord again or one without lights on the powerhead. With current technology I don’t think I’d have a vacuum that doesn’t have two batteries, with two you don’t have to feel rushed because you know you have a back up. I bought this for whole house vacuuming and touchups and what I found is it’s so convenient that I grab it and use it on some level almost every day. I don’t think the S12 is more powerful than my Sebo vac but now my house is cleaner having this vacuum because of its ease-of-use, it hangs in my laundry room off the kitchen and I can have a couple rooms vacuumed in the time it would’ve taken me to go get the canister vacuum, stretch out the cord and plug it in, and get ready to vacuum. It’s also extremely quiet, most of the noise comes from the powerhead. I’m also impressed with the automatic feature, I’ve experimented with the manual feature but I leave it on automatic and it does excellent using it’s sensor technology. Some reviewer’s comment that the dustbin is a bit small and I don’t disagree but I do like that the smaller size makes it easier to use. Because it was arduous before I wasn’t vacuuming as frequent with my canister vacuum and the first time I used the S12 I did have to empty the dust bin once in the middle of cleaning my house, but since then I’m doing frequent touchups and vacuuming the entire house more often and there’s usually not much dirt in the bin now. I honestly can’t find a single thing that I’m not pleased with, it’s an excellent product and I’m so glad I didn’t buy the V 11.

I have had this vacuum for a little over a month so far and love it! The light on the front makes it easy to see any missed spots, and it is lightweight and easy to do daily! I love all the attachments, and it does a great job on hard wood floors, tile and carpet! The extra battery is so handy, although, I rarely need to use it!

Love this item. Works on carpet and LVT, and moves from one to the other without missing a beat. Love that I got the one with the extra battery, but they honestly last quite a while so I normally only go through one in a little over 2000 square foot home. With a bigger home you might need the extra one. It is easy to clean most of the components. I do not use the filter cleaner attachment, because I think it just transfers the dust from one filter to the other. I just wash it off really good and let it dry for at least 24 hours. Love this brand. I have their Floor One Extreme S5 too and it is great to have both these items.

So I researched at length and debated between a Dyson v11 or the Tineco PureOne S12 EX. Spend time watching YouTubes, reading independent reviews and the Tineco edged out for following reasons Smart technology to sense when to use more power was a huge selling point; Extra removable Battery, multiple Stage HEPA filters; Extra Attachments, Wifi /App to tell you when to clean unit and tell you were issues are, and finally price was almost $300 dollars less. Best Buy delivered it quickly, unboxing was a breeze. Everything was packaged well and securely properly. Batteries were 3/4 charged and I was up and running with unit in less that 10 minutes. Its light and versatile. Wheels are rubber so the don't scratch my wood floors (in contrast to the Dysons that have plastic wheels). Unit has a brush head with LEDs that I was thinking was gimmicky but it REALLY does help! That is was the point that said, ok I am keeping this unit! This is my daily vacuum cleaner. Its does a great job and now part of my rotation for both wood floors and light carpet cleaning! Great product at a very good price! Highly recommended!

Very happy with this vacuum. Purchased as a replacement for the Dyson V7 - far superior product. The double battery is a game changer and also the ability to adjust the power level as well. Also the attachment to clean the filter is genius - keeps the vacuum working well and in top shape. The overall look is sleek. I also appreciate the multiple attachments - a couple that were not available/included in the V7. I am a happy customer and have already recommended a couple of people who have purchased it.

Very light, great suction and has many attachments. Replaced my Dyson and LG portable vacuum. Battery last for 60 min and you get 2x battery packs.

I really wanted to like this vacuum, but I ended up returning it. It came well packaged and appeared to be of good quality, but it just frustrated me to use it. The battery life was decent because of it coming with 2 batteries, but I just didn't feel like it worked well on my hardwood floors. It seemed to constantly get clogged and would just spit out all the dirt all the time. When it got clogged every 5 minutes and won't suck up kitty litter..I had enough!! I just wasn't used to that. This was my first cordless and it's dust bin was way too small. I had to empty it too much to get simple jobs done. It had cool technology, but overall I was just not impressed. I don't care about the technology really.. rather have it just work right.. I realized that I was more satisfied with a corded vacuum instead. For the $600 dollar price tag, it should of come with the soft hard floors roller. I tried to see if I could order that item, but it was not available and an extra $100. I might have had a better hardwood cleaning experience if it did,but I just couldn't justify paying more and not being absolutely thrilled with the product in general. So disappointing because I really researched it and watched all the videos rating it higher scores. I'm just gonna keep my shark apex and buy a bissell crosswave wet vacuum.

Great suction and easy to handle. Good attachments. Much better than previous stick vacuums. Recommended.

Very pleased with this vacuum. It works well and the battery life is good. I use it primarily on hard wood and tile floors. The tools are easy to switch to make life easier when cleaning. The dirt bucket, while small looking, holds a decent amount of dirt and dog hair. The product is top heavy, so leaning it against the wall for a minute or two to move something to vacuum under becomes an issue. It almost fell to the flow a couple times, so watch out. I never owned a Dyson, but after I read several other reviews comparing the two, I'm glad I bought this one.

This has been fantastic! Have a Dyson V6 that ran out of battery. Was looking to upgrade to a new Dyson and ran across this product. Also looked at Shark brand. This was 1/2 the price of Dyson. The reviews looked decent and it was on sale, so I bought it. Been very happy with the purchase. Suction is great and cleans the carpet and non carpeted floors. Attachments are great and emptying the canister is easy. Save some money and buy Tineco vs Dyson. Also has auto adjusrment feature for stronger suction, and finally, the extra battery included ensures i can vaccum the entrie house vs running out of battery power 1/2 way through.

I'm very pleased with my new Tineco S12 EX Stick Vacuum. My beloved Dust Buster of 11 years finally quit. This Stick Vacuum comes with one attached, 2 batteries, hangs on the wall and has so many useful attachments. The Light on the front of the Stick is Amazing! It shows every piece of dust. My carpet is very thick, so it's so-so on it. I purchased this primarily for my Hardwood and Tile.