Tineco - PureOne S12 EX Smart Cordless Stick Vacuum - Matte Black

Name: Tineco - PureOne S12 EX Smart Cordless Stick Vacuum - Matte Black
Brand: Tineco
SKU: 6434559
Rating: 4.4 (101 reviews)

Model: PureOne S12

SKU: 6434559

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Key Specs
- Cleaning Path Width: 10.4 inches
- Vacuum Type: Stick vacuums
- Bin Capacity: 0.16 gallons
- Product Weight: 6.6 pounds (The out of box weight of the item.)
- Compatible Floor Type: All floors
- Bagless: true
- Corded/Cordless: Cordless
- Filter Type: 4-stage
- Multi Surface: true
- Battery Charge Time: 240 minutes (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Maximum Runtime: 100 minutes
General
- Brand: Tineco
- Model Number: PureOne S12
- Product Name: PureOne S12 EX Smart Cordless Stick Vacuum
- Color: Matte Black
Dimensions
- Product Height: 10.3 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 44 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 8.8 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
Features
- Bagless: true
- Filter Type: 4-stage
- Voltage: 21.6 volts (Amount of power needed to support an electrical current.)
Warranty
- Warranty - Parts: 2 years
- Warranty - Labor: 2 years
Other
- UPC: 856560007795

Pure One S12 EX is the ultimate cleaning partner ready for whole-home cleaning. It features Tineco's iLoop Smart Sensor Technology, which senses hidden dirt and debris and automatically adjusts suction power. Switch to manual mode by using the touch bar on the main body to adjust suction up to 145W. The cordless design easily maneuvers through your home, and the direct-drive power brush effectively deep cleans carpets and hard floors.

High-performance cleaning : PURE ONE S12 EX features an ultra-powerful 500W motor. With up to 6X more powerful suction than ordinary cordless vacuums, PURE ONE S12 EX grabs embedded dirt, pet hair, and small dust particles for spotless results.
iLoop Smart Sensor Technology : iLoop Smart Sensor Technology senses hidden dirt and debris and automatically adjusts suction power and brush roller speed in real-time for complete cleaning confidence.
Up to 100 minutes run time : PURE ONE S12 EX includes 2 removable, rechargeable lithium-ion batteries. iLoop Smart Sensor Technology optimizes battery life for runtime up to 100 minutes in auto mode.
Full-color LED display : The ring around the full-color LED display changes from red to blue as debris is cleared from floors, so you know when floors are clean. The LED display also displays battery level, suction power, and maintenance alerts.
Wifi and app-connected : Connect Pure One S12 EX to the Tineco Life app to receive real-time performance monitoring, cleaning reports, maintenance reminders, and more.
Easily converts to a hand vacuum : Pure One S12 EX converts to a handheld vacuum for above-floor cleaning with the included attachments to reach corners, stairs, and crevices. The included mini power brush grabs pet hair from upholstery and bedding.
Convenience features : Lightweight and easy to maneuver, PURE ONE S12 EX features LED headlights, 4-stage fully sealed HEPA filtration, a one-touch empty dustbin, trigger lock for continuous power, touch slide suction adjustment, and five attachments.
Easy Charging and Storage : Charge PURE ONE S12 EX and the spare battery in the dual-charging wall mount. The wall mount stores three accessories so you can have your frequently used attachments organized and ready to tackle the next mess.
High-performance cleaning : PURE ONE S12 EX features an ultra-powerful 500W motor. With up to 6X more powerful suction than ordinary cordless vacuums, PURE ONE S12 EX grabs embedded dirt, pet hair, and small dust particles for spotless results.
iLoop Smart Sensor Technology : iLoop Smart Sensor Technology senses hidden dirt and debris and automatically adjusts suction power and brush roller speed in real-time for complete cleaning confidence.
Up to 100 minutes run time : PURE ONE S12 EX includes 2 removable, rechargeable lithium-ion batteries. iLoop Smart Sensor Technology optimizes battery life for runtime up to 100 minutes in auto mode.
Full-color LED display : The ring around the full-color LED display changes from red to blue as debris is cleared from floors, so you know when floors are clean. The LED display also displays battery level, suction power, and maintenance alerts.
Wifi and app-connected : Connect Pure One S12 EX to the Tineco Life app to receive real-time performance monitoring, cleaning reports, maintenance reminders, and more.
Easily converts to a hand vacuum : Pure One S12 EX converts to a handheld vacuum for above-floor cleaning with the included attachments to reach corners, stairs, and crevices. The included mini power brush grabs pet hair from upholstery and bedding.
Convenience features : Lightweight and easy to maneuver, PURE ONE S12 EX features LED headlights, 4-stage fully sealed HEPA filtration, a one-touch empty dustbin, trigger lock for continuous power, touch slide suction adjustment, and five attachments.
Easy Charging and Storage : Charge PURE ONE S12 EX and the spare battery in the dual-charging wall mount. The wall mount stores three accessories so you can have your frequently used attachments organized and ready to tackle the next mess.

Whats Included

Direct Drive LED Multi-Tasker Power Brush
Mini Power Brush
2 Removable, Rechargeable Lithium Ion Batteries
2 Pre-Filters
Automatic Pre-Filter Cleaning Tool
2-in-1 Dusting Brush
Soft Dusting Brush
Flexible Long Crevice Tool
Hair Cleaning Tool
Dual Charging Wall-Mounted Dock
Direct Drive LED Multi-Tasker Power Brush
Mini Power Brush
2 Removable, Rechargeable Lithium Ion Batteries
2 Pre-Filters
Automatic Pre-Filter Cleaning Tool
2-in-1 Dusting Brush
Soft Dusting Brush
Flexible Long Crevice Tool
Hair Cleaning Tool
Dual Charging Wall-Mounted Dock

Q: Does anyone know the difference between the S12 and the S12 EX? There's no information on the "EX" version on the US Tineco Web site.

A: Hi SteveP, that is a great question! The EX is meant to signify having and Extra Battery [EX].

Q: 2 Questions - what is the real purpose of it being a smart vacuum - being connected to your wi-fi? Do you have to use it as a smart vacuum - or will it have the full functionality without putting it on your network?

A: Chynacat, those are great questions. The App for the PureOne S12 EX shows the units power level, dirt level, battery level, and filter life. It also provides cleaning performance reports and so much more! Yes, you will be able to use your smart cordless vacuum without connecting to the App.

Q: Does this model come with the soft roller for hardwood floors?

A: No, but you can buy this brush at Tineco website for $99.99. Also, the regular roller the vacuum comes with, works great on both hardwood floors and carpet, In fact, there's no need for that extra brush

Q: Do it have to be wall mounted to charge?

A: No, before I did decided to hang it on the wall, I simply plugged it into outlet. No problem at all.

Q: So this does not have the bare floor head included?

A: No, I was bummed about that. But the regular head does a decent job on hard floors. I gotta say it's quite nice if you have mixed flooring to just transition from carpet to hard floors seamlessly.

Q: Does the vacuum have an on/off button. Or, do you have to hold in a lever for it to operate (like the Dyson)?

A: Darlene, the PureOne S12 EX has trigger that you pull and comes with a trigger lock to hold the trigger for continuous power mode!

Q: Does the Vacuum have a hepa filter?

A: yes, and it's washable

Q: Does the vacuum stand on its own? or is it top heavy and will fall if not held?

A: Definitely will not stand on its own. It is meant to be held as the bottom pivots.

Customers are saying

Customers praise the PureOne S12 EX Smart Cordless Stick Vacuum's excellent battery life and strong suction power, highlighting its ease of use and the variety of useful attachments. Many appreciate the vacuum's lightweight design and quiet operation, making cleaning easier and more enjoyable. However, some users wish the dustbin was larger.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Good quality vacuum
Purchased this item to replace my dyson, This product is well made, with lots of attachment, good suction and best os all it was on sale.
Posted 1 year ago by GreesyF
Rated 5 out of 5 stars
Best vacuum I own...
I absolutely love this vacuum clearner. The attachments are so easy to change out. I have to empty it often and that lets me know it does the job. It work great on pet hair. It has a 2 year parts and labor warranty and I purchased best buy additional warranty for no worries if anything should happen. I highly recommend this vacuum.
Posted 1 year ago by FrancesT
Rated 5 out of 5 stars
Tineco PureOne S12 EX Smart Cordless Stick Vacuum
Summary: A flexible and smart cordless vacuum that offers a wealth of cool features and power. Pros: * Svelte. This unit looks great. Stark white, black accents, and chrome trim. It looks great for a vacuum. * Easy to read display. The touch controls and status displays are great. The display shows how hard the vacuum is working (i.e. how dirty the surface is), the remaining battery life, and other status depending on what is going on. * Smart + easy controls. The unit is smart. By default, auto mode will provide as much power as the unit thinks it needs. When it detects more debris it increases power. There is even a handy toggle that you can use to keep the unit on rather than keep the trigger depressed. Finally, you can operate this unit on manual mode and use the touch-sensitive slider to control just how much power you need. Of course, total run time correlates directly with how much power the unit is using. For that reason, listed run times won't be that helpful. * Attachments. This unit comes with a boatload of attachments to perform specific functions. This is super handy because my other handhelds don't have that many and so it's difficult to do certain spot cleanings, for instance. * Ergonomic. The unit attachments including the main direct drive power brush attachment have angled necks where appropriate. This means that it is easy to swivel the unit to get under tough to reach spots and for cleaning staircases. I have another handheld vacuum that works really well at floors, but not so much on stairs or in spot cleaning situations. That is where this unit shines. * Wall mount! I cannot overstate how pleased I am that this unit comes with a wall-mount for the main unit, the spare battery, and a few of the larger attachments. I get to keep this thing off of the floor and don't have to hassle with disconnecting and connecting cords (thereby decreasing cable life - the main concern with my existing Shark). No awkward leaning against the wall, no misplaced attachments. It's convenient and looks nice. * Easy to clean. The unit can be broken down quite easily for maintenance and cleaning. Speaking of which, emptying the bin is also a breeze. * Spare battery! Yep, a spare battery. * Pre-filter cleaning attachment. This device has an attachment that you insert the pre-filter in when it is dirty, and it reverses cleans the pre-filter. This helps extend its consumable life and is a nifty inclusion. Cons: * Dust Bin. The dust bin size isn't as large as I'd like. But, considering how much power the unit has, I think that something larger might lead to poorer performance pretty quickly in a cleaning session. Frequent emptying of the bin will likely ensure better performance and longevity. * Wifi capability (mobile app). I'm not sure what features are exposed using the mobile app experience because I couldn't get the app to connect to the vacuum using the (surprisingly) detailed instructions. The caveat they list is 2Ghz only, so I really didn't feel it was worth my effort in making this work since it would involve me making router changes, bouncing the network, etc, just to get a vacuum to work. I don't know how to make this easier, but this is a problem for most appliances like this (I faced the same issue on a robot vacuum and a mop vacuum I own - even if they eventually connected). I really wanted to deduct 1 * because of this annoyance, but since I don't know what I'm missing, I'll leave it. Use: So far the device has been super helpful. We have a corgi and our carpet is a dark shade of grey, almost charcoal. His hair isn't too noticeable, surprisingly, but it is still there. Cleaning it with the Shark in handheld mode is a pain in the butt because the main brush head is awkward and limp by design. The main brush on the Tineco, however, has a strong neck and is angled such that you can easily vacuum staircases standing up or with the extender removed. No back pain! We vacuum our main (2nd) floor daily (hardwood) and we vacuum the 1st and 3rd floors weekly (carpet/tile) along with all of the staircases and landings. The picture of the dust bin shows approximately 8-10 minutes of use on the staircase leading from the 2nd floor to the 3rd and to the 3rd-floor catwalks. Note: I have a four-story home and we need to clean every floor with something. We have tested this unit on our carpet and hardwoods and it definitely does better than our Deebot, cordless Shark, and our cordless Bissell wet/dry mop. It probably falls behind our *corded* Dyson Ball for obvious reasons but excels in its accessibility, mobility, and included attachments. Only time will tell, but this vacuum seems to be a promising keeper! I definitely recommend it.
Posted 5 years ago by Rhostam