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Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module - Black

Model: VSM550
SKU: 6333955
Sold byBest Buy

Customers are saying

Customers value the GPS, remote start, overall performance, installation, and security features of the SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module. The GPS and remote start features are particularly well-received. However, some customers have reported issues with the functionality of the product.

Generated by AI based on customer reviews.
Features

  • Works with most remote start systems

    Add Viper SmartStart Pro to almost any remote start system harnessing a fast connected car solution that lets you lock, unlock and remote start or locate your vehicle almost from anywhere. Optimized for use with Viper DS4/DS4+ systems.

  • Use Viper SmartStart Pro as a stand-alone GPS device

    Locate your vehicle, set and receive SmartFence, speed and lockdown alerts, and take full advantage of the GPS capabilities.

  • SmartFence technology

    Creates a secure zone around your vehicle and alerts you if your vehicle leaves that zone.

  • Viper SmartStart app

    Check the location and status of your vehicle right from the Viper SmartStart app at any time. It is downloadable from the App Store or Google Play.

Specifications
  • Keyless Entry
    Yes
    Remote Car Finder
    Yes
    2-Way Paging
    Yes
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Reviews

Rating 4.3 out of 5 stars with 99 reviews

5 star rating. 71 reviews4 star rating. 10 reviews3 star rating. 3 reviews2 star rating. 5 reviews1 star rating. 10 reviews
83% would recommend to a friend
Customers are sayingCustomers value the GPS, remote start, overall performance, installation, and security features of the SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module. The GPS and remote start features are particularly well-received. However, some customers have reported issues with the functionality of the product.
This summary was generated by AI based on customer reviews.
  • GPS (21)
  • Overall Performance (12)
  • Remote Start (12)
  • Installation (5)
  • Security (4)
  • Functionality (7)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 2 out of 5 stars

    Error codes

    Started getting error 702, command sent to vehicle but vehicle did not respond. Contacted Viper in reference to this issue. Was told that it’s an installation issue and that I need to go back to the place it was installed. When it works it works, but get the error message more often than I should. When I go to Best Buy to talks to the installer, there is no one there, and appliances are stacked in front of the installation area. I was told I can come back at any time if I had any issues, but there never any one there to help. Maybe one day Best Buy will have an installation technician at work that can help with this issue.

    Posted by zorto999

  • Rated 5 out of 5 stars

    Recommend This Product

    Excellent product that does exactly what it is meant to do. I previously had the 3G version but had to replace it with this when 3G cell towers were phased out. Best Buy technicians at Commack did a thorough job and installed it within 20 mins.

    Posted by TS2023

  • Rated 5 out of 5 stars

    Remote start

    Great remote start system. Love it. Lock unlock gps

    Posted by AudreyM

  • Rated 5 out of 5 stars

    DS4+ Upgrade Addon

    I added this VSM550 to my DS4+ install to give me added options beyond the 1 button remote that came with the DS4+. The remote alone is limited to distance when using it in proximity to where your vehicle is located. With this VSM550 module and the free app, your distance is unlimited for lock/unlock & remote start. I also added this as an option if I choose to terminate my OnStar subscription. Viper does offer a "Free Basic" plan that only locks/unlocks & remote start using Bluetooth. I chose an "Annual' plan for the LTE features and the added discount over the monthly plan. I would recommend this product to anyone who wants the added security and control of your vehicle from anywhere right from your mobile device. As a bonus, there is an app for the Apple Watch that is similar to the iPhone app. In my use of the watch app, it appears it is not a standalone app that use the LTE service. It only works with the iPhone nearby. For the few YouTube videos I've seen demonstrating this SmartStart app on the watch, the person has had the iPhone close by. Since my Apple watch has LTE service, it would have been nice to use the features of the watch app version w/o having my iPhone close by.

    Posted by SqueezeBox19

  • Rated 5 out of 5 stars

    Added technology and security to your vehicle!!

    Professionally installed by your Best Buy vehicle Geek Squad. Highly knowledgeable and professional was able to troubleshoot any issues. My technician knew exactly what to do throughout the entire installation process. Installation was seamless. Everything taken apart was put back together correctly. All wires tied professionally. As far as the system itself the remote start feature is extended from not just your key fob but also to your smartphone. Also added GPS feature allows you to know the location of your vehicle by pulling it up in the maps with the Viper app. Last but not least any alarm triggered on your vehicle you get alerts on your phone.

See all customer reviews

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Ready, set, done! The Directed® DSM550 SmartStart Pro 4G LTE GPS Module lets you use your smartphone to not only remote-start your car, but to locate it, lock it, or unlock it and so much more using the Directed SmartStart® app. However, to remote start, your car must already be equipped with a compatible remote start system. SmartStart Pro is optimized for use with the Directed® groundbreaking DS4/DS4+ platform and delivers scorching speed with 4G LTE connectivity and futureproof design to ensure support for new features as they are developed. It uses a simplified, 1-piece wiring harness for faster, cleaner installs. The module is plug for plug compatible with existing installations. A 1- to 3-year subscription to a SmartStart Secure or GPS Premium service plan is required. For example, Secure features include showing you the car's location and will alert you if it moves from a designated location. Upgrading to the Premium service plan also lets you set up a geo-fence zone or alert you if you enter a forbidden zone. The app itself also displays your car's status - like locked, armed, running, or door open.

Pros for Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module - Black
Overall Performance, Remote Start, Installation, GPS, SecurityRemote Start, Overall Performance, Installation, Ease of use, RangeThere were no pros for this product—There were no pros for this product—
Cons for Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module - Black
FunctionalityCompatibility, App, Bluetooth, Battery Life, Key FobThere were no cons for this product—There were no cons for this product—

Specs

Questions & Answers

  • How can I check the status of my vehicle?

    You can check the location and status of your vehicle at any time right from the Viper SmartStart app.

    This question and answer was generated by AI based on customer and product data.

  • Does this device work with other remote start systems?

    Yes, you can add the Viper SmartStart Pro to almost any remote start system for a fast connected car solution.

    This question and answer was generated by AI based on customer and product data.

  • What does SmartFence technology do?

    SmartFence technology creates a secure zone around your vehicle and alerts you if your vehicle leaves that zone.

    This question and answer was generated by AI based on customer and product data.

  • What is the product name of this device?

    The product name is SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module.

    This question and answer was generated by AI based on customer and product data.

  • Is this device compatible with smartphones?

    Yes, this device is smartphone compatible.

    This question and answer was generated by AI based on customer and product data.
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