Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module - Black

Started getting error 702, command sent to vehicle but vehicle did not respond. Contacted Viper in reference to this issue. Was told that it’s an installation issue and that I need to go back to the place it was installed. When it works it works, but get the error message more often than I should. When I go to Best Buy to talks to the installer, there is no one there, and appliances are stacked in front of the installation area. I was told I can come back at any time if I had any issues, but there never any one there to help. Maybe one day Best Buy will have an installation technician at work that can help with this issue.

Excellent product that does exactly what it is meant to do. I previously had the 3G version but had to replace it with this when 3G cell towers were phased out. Best Buy technicians at Commack did a thorough job and installed it within 20 mins.

Great remote start system. Love it. Lock unlock gps

I added this VSM550 to my DS4+ install to give me added options beyond the 1 button remote that came with the DS4+. The remote alone is limited to distance when using it in proximity to where your vehicle is located. With this VSM550 module and the free app, your distance is unlimited for lock/unlock & remote start. I also added this as an option if I choose to terminate my OnStar subscription. Viper does offer a "Free Basic" plan that only locks/unlocks & remote start using Bluetooth. I chose an "Annual' plan for the LTE features and the added discount over the monthly plan. I would recommend this product to anyone who wants the added security and control of your vehicle from anywhere right from your mobile device. As a bonus, there is an app for the Apple Watch that is similar to the iPhone app. In my use of the watch app, it appears it is not a standalone app that use the LTE service. It only works with the iPhone nearby. For the few YouTube videos I've seen demonstrating this SmartStart app on the watch, the person has had the iPhone close by. Since my Apple watch has LTE service, it would have been nice to use the features of the watch app version w/o having my iPhone close by.

Professionally installed by your Best Buy vehicle Geek Squad. Highly knowledgeable and professional was able to troubleshoot any issues. My technician knew exactly what to do throughout the entire installation process. Installation was seamless. Everything taken apart was put back together correctly. All wires tied professionally. As far as the system itself the remote start feature is extended from not just your key fob but also to your smartphone. Also added GPS feature allows you to know the location of your vehicle by pulling it up in the maps with the Viper app. Last but not least any alarm triggered on your vehicle you get alerts on your phone.