Customer Ratings & Reviews
See more imagesVTech - 5" Video Baby Monitor w/Adaptive Night Light - White
- Model:
- VM5254
- SKU:
- 6444378
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 4 out of 5 stars
Watch the Baby Grow
harrisreviews Posted
A great system for a family on a budget. Camera and screen do the trick. The battery on the monitor is not great and requires a lot of charging.
I would recommend this to a friend - Rated 5 out of 5 stars
Great monitor device!
Parangutirimicuaro Posted
This device had help me and my wife a bunch! I really don't like to leave my baby alone, and this brings me peace knowing I can be doing work around the house while watching over my baby :) It did start to malfunction, but it still up and running till this date!
I would recommend this to a friend - Rated 1 out of 5 stars
DO NOT BUY!!!
Ruiz77 Posted
Purchased online and recently received on 09/26. It is 09/28 and I am really upset with the product. I had the monitor charging for 3 HOURS and the battery did NOT, I repeat, DID NOT charge. The monitor keeps turning of so I can't tell when my daughter is up or asleep because I have to keep turning the monitor on. Lastly, it stays on NIGHT MODE, even though the room has light.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Baby monitor
JuanS Posted
Works good but the screen keeps turning off I didn’t like that about it !
I would recommend this to a friend - Rated 4 out of 5 stars
A good monitoring product.
BariT Posted
I purchased this item so that I could be in touch with my loved one as I move around our home. I am able to hear and see everything that I need to. I am satisfied with this product.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Baby Monitor
Guillermo Posted
I recently bought this for our baby. I was previously using my ring camera but was tired of constantly having to refresh my app for a live feed or if I was having to use my phone. I was hesitant to not but the WiFi one for $30 more but I’m glad I didn’t. The only difference is that I don’t have the live feed on a cellular device. I am a stay at home mom so I don’t need this feature but I could see why someone would so they could check in while the baby is asleep. I haven’t figured out all of the cool features like lullabies, adaptive night light and intercom. I know the fact that it shows the temperature in the room. The battery on the display surprisingly last for a long time for it being such a large and bright screen. I haven’t figured out how to turn off the screen so it isn’t so bright. Love it! Must have item.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Baby Monitor
EmerisT Posted
Perfect for keeping an eye on your infant, toddler and pets! Easy to hear from monitor because the sound is loud on both ends. Screen is clear and so is the camera lenses. Easy to use and good for indoor and out door activities to keep an eye on your husband and kids. One feature I wish worked better is the battery life, camera has to stay plugged in and battery for the monitor only last 30mins. That might just be my monitor tho.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Does its job!
Briah Posted
This product is very good for the price we bought it for. Overall, it works great and provides peace of mind. Some drawbacks: After about 10 seconds, the screen will turn off to conserve battery. It will awake if baby cries or makes loud enough sounds (you can adjust the sensitivity). I don’t like that it doesn’t detect motion but there are ways to keep the screen on. A fan on med-high will trigger the audio sensor and keep the screen on. Baby music also triggers it and keeps it on. If your baby or toddler is like mine and sometimes wakes up but doesn’t make a peep, these loopholes help you monitor your baby consistently. Otherwise, there is a “view” button that you can press on the parent device that will awake the screen. I just found it a little annoying that I constantly had to press it so I came up with an alternative solution. All in all, I’d recommend this product for those who don’t want to money on the more expensive options, or like me, bought it after my child was a lot older and don’t plan on using it that long.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Really easy to set up
SicilieS Posted
I really enjoy this camera and monitor set, the pixture is pretty clear and i enjoy the size of the screen. The camera does not rotate thre control but is very simple and easy for a quick fix. Although i wish the zoom feature had more options for a wider picture for viewing or it came with a second camera to cover the gaps.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Cool!
Leo81 Posted
Super cool! Im not sure about all the other gadgets but i like this one.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Sweet Dreams
Joseph Posted
The color is not very good, but maybe that is because I am using it to watch my yard instead of a baby's room? I like that it gives you the temperature, I do not like that it does not give the time. I like the different color choices for the night light. I am unable to get the antenna up, but that is probably not necessary as the reception seems really good. It takes a long time to charge the battery but the battery lasts a long time, about two hours before one off the notches goes down. It does not work at night when pointed directly at a window, but it does work when not pointed directly at the window. The brightness is also all the way down and it still seems to be very bright, this may be because the monitor is meant for a baby's room with little light?
I would recommend this to a friend - Rated 5 out of 5 stars
Great monitor and a good price
Azianpersuazian Posted
Love this thing! We had a much more expensive unit that ended up breaking after our move. I needed one for a few months and wasn't going to spend a bunch of $$$$. Well, this monitor is on par with the other one and a fraction of the price. It's not motorized like the other one was, but it wasn't necessary. Video quality is great and sound quality is decent. Sound quality talking to the baby is abysmal but not a deal breaker. Range is fantastic.
I would recommend this to a friend - Rated 4 out of 5 stars
Good not great.
Slpratt Posted
Monitor works great. The “moveable camera” is misleading. Yes it moves, but you have to manually move it, which makes it difficult to ensure you have it pointing at the right spot without looking at the monitor. And if you hang it high in the wall, well that’s fun. Also, the monitor doesn’t go to sleep on its own, you have to physically put it to sleep. Which is annoying for battery life.
I would recommend this to a friend - Rated 4 out of 5 stars
Good, simple and rugged
Jeff Posted
Works like a charm, easy to setup. Dropped the camera a few times, no problem. Only minor things is it can be guesswork to capture the area and there isn't an easy way to angle/hang the camera unit. Price was good and image quality is good, even in very low light.
I would recommend this to a friend - Rated 3 out of 5 stars
2 Star, but repairable = 3 stars
JoyCon Posted
I have bought this camera twice. The first one broke. After purchasing the 2nd, I managed to repair the first. It's quite repairable, in that it only has 8 screws total, 1 size. It's a bit fidgety, but the thing that has broken TWICE so far is the ribbon connector coming lose between the camera and base section. If your camera is mounted somewhere safe, I suspect you will not this issue with it. Ours has taken a few bumps. The night vision is pretty good, it has a bright IR LED. However it will struggle if the camera is on the opposite side of the room. Test it in the dark first, but mount it within 10-15 feet for best results. The first thing to give out on these cameras is the temperature. This will probably happen within 8 months. It will vary wildly in temp, or say 0F. It will also randomly start working again too. Also the sound can be weirdly crackly/popping at times. Not sure if that is related to the loose ribbon cable or not. Wireless distance is really good, could probably work 2-3 houses away, and not having it on the Wifi means it's safe from remote hacking, which is a plus. Giving it 3 stars, mostly because it's fairly basic technology. If you have a MAGNETIC Phillips-head screwdriver, you can easily fix the ribbon cable when it comes out. Would be a 2 star, but I managed to repair it twice. Still going after roughly 21 months (and 2 repairs).
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
good machine
vaxmachine Posted
its definitely a good camera, the only downside is that it has to stay static. If I could move the canera around then I would’ve kept it. Otherwise a very nice camera and large screen.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Works as stated
Kris Posted
Great monitor for babies, video quality is decent but is at times. We use it to keep an eye on my Dad who has very limited mobility due to ALS so it’s nice to be able to talk back and forth without him needing to move or to press any kind of buttons. The antenna on the monitor is pretty great we can use it while we mow most of our property (driveway is 3/4 of a mile long and we mow about 10 acres).
I would recommend this to a friend - Rated 4 out of 5 stars
Good video. Poor audio pickup.
RayC1952 Posted
This baby monitor has good quality video. However, it does not pick up low sounds in the room. I actually had to purchase an audio baby monitor because it does a great job picking up the sounds. So, I am using the audio monitor for better sound pickup and the monitor to see what the audio monitor is picking up.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Video and audio
AmyS Posted
Works great, no issues with camera nor sound. I can see my grandson perfect
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
VTECH baby monitor
Dkid55 Posted
This is the second monitor of this model that we have purchased. Have two grandchildren, and wanted one in each bedroom. Excellent value.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team <img src="https://s3.amazonaws.com/stratos-logos/logos/vtech-babymonitors.jpg" alt="vtech-babymonitors" title="vtech-babymonitors" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />