About this item
You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name1-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400058018154
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Q: QuestionHow long does the protection plan last?(1 answer)
A: AnswerThe protection plan has a term length of 24 months.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat kind of accidental damage is covered?(1 answer)
A: AnswerThis protection plan covers you for accidental damage.This question and answer was generated by AI based on customer and product data.Q: QuestionDo I need to register the protection plan?(1 answer)
A: AnswerThis plan is a monthly subscription to AppleCare+ Theft & Loss for the iPhone SE.This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this cover replacement of charger? My cat got to the cord and chewed through it.(3 answers)
A: AnswerYes it does. One time charger replacement.Answered by Mina
Q: QuestionHow do I cancel this Geek Squad Protection plan?(8 answers)
A: AnswerI want to cancel my protection planAnswered by Judith1941
- A: AnswerHi there. Thanks for reaching out about this! I'm sorry to hear about the laptop screen. Your Accidental Geek Squad Protection would cover the repair and shouldn't need you to pay a single thing! To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Answered by GeekSquadSupport
- A: AnswerIt's active as soon as you pay for it. They use your information in their system that you provided when you purchased your item and the protection plan.
Answered by JayP
- A: AnswerI don't get it. A cat chewing through a cord is covered, but dropping a cigarette on the keyboard isn't?
Answered by Greg
Review Summary
Rating 4.6 out of 5 stars with 10409 reviews
4.6Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.7Ease of Use
Rating 4.7 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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