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AppleCare+ for Headphones

Your headphones go everywhere with you.

Protect it with AppleCare+.

Protection for your AirPods, Beats earphones or Beats headphones from the people who know your Apple products best. AppleCare+ includes accidental damage protection.1

Watch a video about AppleCare+

One stop for technical support.

  • 24/7 priority access to Apple experts by chat or phone2
  • Mail-in or carry-in repairs
  • Express Replacement Service

Hardware coverage for your AirPods, Beats earphones or Beats headphones.

  • Hardware coverage for your headphones and battery
  • Coverage for up to two incidents of accidental damage from handling within 12 months, each subject to a service fee of $29 plus applicable tax
  • Bluetooth connectivity

How to buy AppleCare+ for your AirPods, Beats earphones or Beats headphones.


Add your AirPods, Beats earphones or Beats headphones selection to your cart. You will be able to add AppleCare+ during the checkout process.

In store.

During checkout, ask for AppleCare+ to be added to your AirPods, Beats earphones or Beats headphones purchase.

Post purchase.

You are eligible to add AppleCare+ to your AirPods, Beats earphones or Beats headphones up to 60 days after the date of your hardware purchase. Visit a Best Buy store with proof of purchase and receive a visual inspection of your device.

We are an Apple Authorized Service Provider.

Our Agents are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple. Learn more

Get service and support for your AirPods, Beats earphones or Beats headphones.

Geek Squad agent

Best Buy service for AppleCare+.

Schedule an appointment at a Best Buy store.

Apple Geniuses

Apple service for AppleCare+.

Visit an Apple Store, call Apple at 1-800-275-2273 or visit Apple Support.

Best Buy totaltech logo

Protect the tech you love.

Members get up to 24 months of AppleCare+ on most Apple purchases with active membership.3

Learn about Best Buy Totaltech™


AppleCare+ is available for AirPods, AirPods Max, Beats EP, Beats Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, and Powerbeats3 Wireless.

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. By going to, you are entering a site hosted and operated by Apple. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

1. Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability.

2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

3. Service fees and claim limits apply.

Service coverage may be subject to certain restrictions.