I like tilt-able LCD and it's big characters. I like the idea of the light for an incoming call, although it is too dim unless you happen to be focused on the phone which is at a 90 degree angle from my desk, so when the ringer (which is not loud enough even at Max setting) emits it's feeble sound I have to focus on the phone as in "is that thing ringing" to see if the incoming call light is really illuminated. The ringer has far less volume than any of my other standard phones. Aside from that, you supposedly can save numbers with labels to the "Directory" but there seems to be no way to have a label with a space in the name. I for example had and incoming call which was labelled in the call log as "800 [space]Service", but when I try to edit that name to something more descriptive which contains a space such as "Fraud[space]Protection" it seems to be impossible. While it does have Caller ID and Call Waiting ID, it does not have any indication of a Missed Call short of going though the Call Log manually. Even my old Radio Shack Talking Caller ID box would have a flashing red light if you has missed a call, and it would seem that it would have been easy enough to make the Incoming Call light on this thing also flash to alert you that you had missed an incoming call so that you would know that you need to check the call log.
One feature I do like, which isn't mentioned in the woefully inadequate user guide, and I learned about only from another user's review is that you can dial the number without picking up the handset and see that the number is correct and then when you pick up the handset it will automatically dial that number. I also like the adjustable call volume and the Audio Assist while in a call that increases the clarity... I haven't needed to use that, but it a nice idea.
Also when the power goes out, which lately has been frequent, it loses all the settings like date and time, which seems strange since it is battery powered.. maybe the power from the phone line is going out with the electrical power, but even if that is so, it would seem the batteries in the phone should make the phone settings remain intact.
In short I am disappointed with this purchase and I guess I'll have to look for a standalone caller ID box to know when I have a missed call.