If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If your removable battery won't hold a charge, we'll replace it.
Get a replacement for your original removable battery if it fails to hold a charge.
If your unremovable battery won't hold a charge, we'll replace your product.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your product won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the laptop was manufactured. It could also be caused by dust, internal heat or humidity.
It's easy to get help when your E-reader, monitor, printer, scanner, networking device or computer accessory isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-888-BEST BUY (1-888-237-8289) to ask questions about your plan.
