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Specifications
  • Color Finish
    Stainless steel
    Product Height
    33 7/8 inches
    Product Width
    23 9/16 inches
    Product Depth
    23 3/4 inches
    Operating Sound Level
    39 decibels adjusted
    Number Of Racks
    3
  • Key Specs
    • Color Finish: Stainless steel
    • Product Height: 33 7/8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 23 9/16 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 23 3/4 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Operating Sound Level: 39 decibels adjusted (Today's appliances are pretty quiet. To get a sense for how quiet you'll need, think about having a conversation in the same room. Choose from Not as Quiet (56 dBA or higher. You'll likely need to raise your voice); Quiet (50-55 dBA. Need to raise your voice slightly); Very Quiet (43-49 dBA. Easily have a conversation right next the appliance); and Nearly Silent (42 dBA or lower. You'll hardly know the appliance is on).)
    • Number Of Racks: 3
    • Tub Finish: Stainless steel (Certain coatings or materials on the inside of the dishwasher, such as stainless steel, are more durable, retain heat better, and can withstand higher temperatures than materials such as plastic. These higher quality materials may increase the appliance’s efficiency, but there may be also be extra initial cost. Some models marketed as Hybrid will use both materials in the tub, often using stainless steel on the interior door to increase durability on the part of the appliance with the most common wear and tear.)
    • Place Setting Capacity: 16 (A basic place setting typically consists of a dinner plate, side plate, drinking glass, cutlery, and optional soup bowl and coffee cup. Full-size dishwashers typically hold 12-16 place settings. This does not include pots, pans, or other cookware.)
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: Amazon Alexa, Google Assistant, SmartThings (Compatible with or able to be connected to other smart devices or applications.)
  • General
    • Brand: Bosch
    • Model Number: SHX9PCM5N
    • Product Name: Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 39 dBA
    • Color: Stainless Steel
    • Color Finish: Stainless steel
    • Vendor Collection: Bosch Benchmark (Part of a line of different product types, like kitchen appliances.)
  • Dimensions
    • Product Height: 33 7/8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 23 9/16 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 23 3/4 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Depth Without Handle: 23 3/4 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 25 1/2 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Depth With Door Open: 48 1/4 inches (Measurement from the back of the product to its front, with door fully open.)
    • Product Weight: 117 pounds (The out of box weight of the item.)
  • Cut-Out Dimensions
    • Cut-Out Height: 33 7/8 inches (Minimum required height of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Width: 24 inches (Minimum required width of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
    • Cut-Out Depth: 24 inches (Minimum required depth of the installation location for a standard installation of the product. This measurement will help you determine if the appliance will fit into the desired space and have the clearance necessary for proper operational use. Please refer to the manufacturer’s installation documentation for detailed measurement requirements.)
  • Features
    • Hard Food Disposer: false (This feature has blades to chop and disintegrate hard food particles, making them small enough to easily drain away. This prevents them from being recirculated back onto dishware and allows for easy maintenance.)
    • Drying Method: Heated drying (Appliances that use heat to dry the dishes will include a heating element or minerals which transform moisture into heat. A fan or vent then circulates the hot dry air throughout the tub during the drying cycle. This may reduce drying time and the risk of water spots. Appliances that use minerals to produce heat are considered more energy efficient than those that include a heating element. Appliances that use condensation drying are considered more energy efficient than those that use heated drying. Instead, high temperature water is produced during the final rinse cycle which warms the interior and eventually condensates and drains out of the machine.)
    • Operating Sound Level: 39 decibels adjusted (Today's appliances are pretty quiet. To get a sense for how quiet you'll need, think about having a conversation in the same room. Choose from Not as Quiet (56 dBA or higher. You'll likely need to raise your voice); Quiet (50-55 dBA. Need to raise your voice slightly); Very Quiet (43-49 dBA. Easily have a conversation right next the appliance); and Nearly Silent (42 dBA or lower. You'll hardly know the appliance is on).)
    • Delay Start: true (Allows you to program the appliance to automatically run at a later time. This feature helps you coordinate with your household’s water needs, noise preferences, and more. Additionally, operating your appliance during off-peak hours may reduce energy costs.)
    • End-Of-Cycle Signal: true (An audible alert and/or visual indicator that notifies you when a pre-selected cycle is complete.)
    • Cycle Status Lights: true (Lights on the control panel that indicate which cycle is in use and/or its current status. Know when to unload with a simple glance.)
    • Child Lock: false (Setting that allows appliance to be temporarily locked to prevent use.)
    • Filtered Water: true (Internal water filter(s) remove minerals and chemicals from hard water before the wash cycle. Filtered water is less likely to leave mineral deposits or stains, meaning your dishware will look cleaner for longer.)
    • Water Soil Sensor: true (Feature that measures how dirty the water is throughout the wash cycle and adjusts the energy and water usage as needed. This can increase washing efficiency and may reduce energy costs.)
    • Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Cycle Specifications
    • Number of Cycles: 9 (Standard dishwashers have at least 3 cycles, each with different water pressure, speed, and temperature settings designed for particular loads.)
    • Dishwasher Cycles: 9
    • Options and Programs: Heavy, Auto, Normal, Speed60 (1hr Wash), Favorite, Delicate, Rinse, MachineCare
    • Sensor Wash: true (Feature that automatically senses the load's soil levels and adjusts the wash cycle as needed. This often results in reduced water usage, which in turn may reduce energy costs.)
    • Steam Cleaning: false (Wash cycle that primarily uses steam to loosen food debris and clean fragile dishware without force.)
    • Steam Pre-Wash: false (Loosens food debris by creating steam inside the washer before the primary wash cycle, allowing for an easier, gentler clean of dishware.)
    • NSF-Certified Sanitization Cycle: true (Meets the National Sanitation Foundation (NSF) standards for performance and cleaning effectiveness. When operated on the sanitizing cycle, an NSF-Certified dishwasher reaches a final rinse temperature of 150⁰ Fahrenheit and achieves a minimum 99.999% percent reduction of bacteria.)
    • Water Consumption Per Cycle: 3.2 gallons (Estimated amount of water used during a standard wash cycle. Most standard-size dishwashers today use an average of 3-6 gallons.)
  • Rack Features
    • Number Of Racks: 3
    • Third Rack Features: Adjustable height, Adjustable tines, Utensil separator (Aspects of third rack designed for better dishware organization, cleaning, and usability, such as adjustable height and tines, utensils separator, and utility basket.)
    • Upper Rack Features: Adjustable height, Stemware holders, Rack handle (Aspects of upper rack designed for better dishware organization, cleaning, and usability, such as adjustable height and tines, cup clips, and stemware holders.)
    • Lower Rack Features: Adjustable tines, Removable silverware basket (Aspects of lower rack designed for better dishware organization, cleaning, and usability, such as adjustable height and tines, utensils separator, and utility basket.)
    • Rack Material: Nylon
  • Design
    • Panel Ready: false (Product is ready to be fit with a customized front panel that integrates with existing cabinetry and décor.)
    • Dishwasher Type: Built-in dishwashers
    • Tub Finish: Stainless steel (Certain coatings or materials on the inside of the dishwasher, such as stainless steel, are more durable, retain heat better, and can withstand higher temperatures than materials such as plastic. These higher quality materials may increase the appliance’s efficiency, but there may be also be extra initial cost. Some models marketed as Hybrid will use both materials in the tub, often using stainless steel on the interior door to increase durability on the part of the appliance with the most common wear and tear.)
    • Control Type: Touchpad
    • Control Location: Top control
    • Display Type: LCD
    • Handle Type: Bar handle
    • Fingerprint Resistant: true
    • Place Setting Capacity: 16 (A basic place setting typically consists of a dinner plate, side plate, drinking glass, cutlery, and optional soup bowl and coffee cup. Full-size dishwashers typically hold 12-16 place settings. This does not include pots, pans, or other cookware.)
  • Included
    • Power Cord Included: false (Connects your product to an electrical outlet, allowing for immediate use (provided that other installation requirements are met).)
    • Integrated Water-Softener: true (A built-in water softener that automatically filters minerals from hard water to clean your dishes, reducing clouding, streaks, hard-water stains, or mineral deposit build-up.)
  • Electrical Specification
    • Estimated Annual Electricity Use: 239 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
    • Estimated Annual Operating Cost: 34 United States dollars (Predicted cost of operating the product under average conditions for one year.)
    • Amperage: 12 amperes (Strength of electrical current.)
    • Voltage: 120 volts (Amount of power needed to support an electrical current.)
    • Wattage: 1440 watts (Measurement of electrical power.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • Product Safety Certifications and Standard(s): Not Applicable (Lists the applicable certifications and/or standards, as stated by the manufacturer, in which the product has met the requirements for the assurance of quality and safety.)
    • ADA Compliant: false (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
    • Consortium for Energy Efficiency (CEE) Rating: CEE Not Qualified
  • Warranty
    • Warranty - Parts: 1-year limited
    • Warranty - Labor: 1-year limited
  • Compatibility
    • Works With: Amazon Alexa, Google Assistant, SmartThings (Compatible with or able to be connected to other smart devices or applications.)
  • Other
    • UPC: 825225966012

Advanced cleaning meets the ultimate dry. The flagship Bosch Benchmark Series dishwashers deliver the most advanced clean using PrecisionWash now with PowerControl technology for the deepest clean. PowerControl spray arm enhances PrecisionWash performance to target your dirtiest dishes with a deeper clean, no matter where you load them on the bottom rack. No more scrubbing, pre-rinsing, or hand washing. CrystalDry technology transforms moisture into heat up to 176 degrees F to give dishes, including plastics, the ultimate dry. The Flexible 3rd Rack provides a versatile space for utensils. A built-in water softener provides spot-free and shiny dishes and an interior light allows for better viewing. Get personalized app features like Smart Cycle, hands-free voice control with Amazon Alexa or Google Home and so much more, all when you use Wi-Fi enabled Home Connect.

  • Hidden top touch controls maintain a clean exterior: The touch control panel has been simplified to offer the cycles and options you use most--all at the touch of your fingertips. Additional cycles and options are available through the Home Connect app.
  • Near silent operation at 39 dBA: Near silent operation provides the ultimate peace and quiet in your kitchen. TimeLight shines the time remaining on the floor so you know how long your cycle has left.
  • Large interior provides ample space and loading flexibility: Large interior provides ample space and flexibility for pots, pans, dishes, and more, and the flexible 3rd rack provides additional space for silverware and utensils.
  • Choose the perfect wash cycle and options for all of your loads: Offers 5 standard wash cycles, including the following Heavy, Auto, Normal, Speed60, Smart Cycle, and 3 standard options, including Sanitize, Remote Start, and Extra Dry.
  • Beautiful stainless steel interior: Full stainless steel tub is sleek, durable and long-lasting.
  • Optimized detergent tray: Precisely engineered detergent tray holds detergent tabs in place for a dedicated spray jet to directly dissolve them, preventing buildup for a deeper clean.
  • Fit in tall items with RackMatic: RackMatic easily adjusts to three different heights and up to nine separate rack positions, allowing taller items like stemware to fit in the middle rack while leaving room for pots and pans below.
  • Create room for bulky items with FlexSpace Plus Tines: The FlexSpace Plus Tines let you adjust your tine spacing with a simple flip. Flip them up for thinner dishes, down for a flat area, or half up/down for to hold your wider items like pans and pasta bowls.
  • The Flexible 3rd Rack provides a versatile space for utensils: The Flexible 3rd Rack has expandable wings that easily lower to accommodate more of your deeper items. Meanwhile adjustable tines let you customize the rack’s loading space to fit awkward or bulky utensils.
  • PowerControl. For advanced cleaning.: PowerControl spray arm enhances PrecisionWash performance to target your dirtiest dishes with a deeper clean, no matter where you load them on the bottom rack. No more scrubbing, pre-rinsing, or hand washing.
  • Sanitization for your dishes: Sanitize Option eliminates up to 99.9% of bacteria and meets NSF requirements for sanitization.
  • Smaller load? No problem.: The Half Load Option, accessible through Home Connect, allows you to load half of the normal dishes anywhere in the dishwasher to reduce water usage without sacrificing wash performance.
  • Enhance your cleaning experience with Wi-Fi enabled Home Connect: Enhance your cleaning experience with personalized app features like Smart Cycle, hands-free voice control with Amazon Alexa or Google Home and so much more, all when you use Wi-Fi enabled Home Connect.
  • Favorite button lets you access your favorite cycle & option combination with one touch: The Favorite button on the control panel lets you select and save your favorite cycle/option combo that you preset in the Home Connect app.
  • Added leak protection with 24/7 AquaStop: AquaStop 24/7 leak protection system features sensors that automatically stop the water intake and activate the drain pump if a possible leak is detected--even if you're not home.
  • The ultimate dry with CrystalDry: Patented CrystalDry technology transforms moisture into heat up to 176 degrees F to give dishes, including plastics, the ultimate dry.
  • Water Softener provides spot-free dishes: A built-in water softener removes hard water spots caused by lime deposits, softening the water to the appropriate level to ensure spot-free, shiny dishes.
  • EasyGlide Plus rack system for an even smoother glide.: The EasyGlide Plus rack system takes gliding up a notch by using premium ball-bearing wheels to provide an even smoother glide on all three racks for easier loading and unloading.
  • Interior Lighting for better viewing: A clean white light illuminates the interior when the door is open.
Whats Included
  • Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with Premium 3rd Rack, 39dBA
  • Owners manual
Documents
  • Energy_Guide_PDF

Q: Is this dishwasher Energy Star certified?

A: Yes, this dishwasher is Energy Star Certified.

Q: Does this dishwasher have a third rack?

A: Yes, this dishwasher has a flexible 3rd rack that provides additional space for silverware and utensils.

Q: What is the purpose of the AquaStop feature?

A: The AquaStop 24/7 leak protection system uses sensors to automatically stop water intake and activate the drain pump if a leak is detected, even when you're not home.

Q: What is the capacity of this dishwasher?

A: This dishwasher has a place setting capacity of 16.

Q: How quiet is this Bosch dishwasher?

A: This Bosch dishwasher operates at a very quiet 39 dBA.

Q: Does this dishwasher have a sanitize option?

A: Yes, the Sanitize Option eliminates up to 99.9% of bacteria and meets NSF requirements for sanitization.

Q: What type of drying method does this dishwasher use?

A: This dishwasher uses a heated drying method.

Q: For the Benchmark series, what kind of detergent is recommended? Is it okay to use a standard liquid detergent?

A: Hi johnsrep, thanks for your question and interest in Bosch products! You can use whichever detergent you prefer; however, we recommend and use FINISH™ detergent. We’ve tested this detergent in our dishwashers and found it to be very effective. Pods/tablets are not the only detergent option available: there are also liquid and powder versions. You can find additional information about the difference between using tablets/pods, liquid, and powder detergent on Bosch's website. If you have further product inquiries, please feel free to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you again for considering Bosch!

Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 39 dBA - Stainless Steel

Model: SHX9PCM5N
SKU: 6542989
$1,799.99
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This 24" ADA-compliant dishwasher is uniquely designed for customers with special height requirements. It features sophisticated technologies for quiet operation, outstanding performance and remarkable flexibility. It also contains a built-in water softener to ensure optimally spot-free and shiny dishes.

Pros for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 39 dBA - Stainless Steel
Noise Level, Cleaning Performance, Third Rack, Water SoftenerNoise Level, Cleaning Performance, Third Rack, Capacity, Ease of useNoise Level, Cleaning Performance, Interior LightingNoise Level, Cleaning Performance, Quiet
Cons for Bosch - Benchmark Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 39 dBA - Stainless Steel
There were no cons for this productSmell, Controls, DisplayRack Quality, Cycle Time, ReliabilitySize, Third Rack

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Reviews

Customers are saying

Customers are positive about the Benchmark Series dishwasher's quiet operation and excellent cleaning performance, with many praising its ability to thoroughly clean dishes and dry them completely. The third rack is also a popular feature, cited for its convenience and improved loading efficiency. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

  • Rated 5 out of 5 stars

    Pleasantly surprised

    We had a 15 year old GE profile dishwasher that was part of the house when we bought it. After the control panel gave out and the home warranty ( Service Plus) took more than a month to replace the panel (and still hasn’t) we jumped at the Black Friday opportunity to get the Bosch ( highest rated) dishwasher with a pretty nice incentive. The washing of this machine is definitely of another order. Especially the glasses come out much shinier and the plastic containers are dry … what a nice surprise. Even the very low noise ( can’t really hear it at all) and the low energy consumption ~$43/ year!! if I recall correctly are great. The little light on the floor that shows it is running and when it is done is a nice/cool gimmick but the third drawer and adjustable heights of the 2nd and 3rd racks are something I didn’t know I needed until I had it and now wouldn’t know what to do without it. All in all very happy customer Best Buy and Bosch!

    Posted by Sintx

  • Rated 5 out of 5 stars

    Bosch best

    Great dishwasher—quiet and efficient. We waited too long to purchase this dishwasher!

    Posted by HowardF

  • Rated 5 out of 5 stars

    Way better than I could have imagined!

    Excellent dishwasher! I was skeptical at first because I really enjoyed my Siemens dishwasher that lasted 19.5 years and did not want to give it up as it had NEVER broken down plus still looked brand new. I am now a believer in this high end model after having used it for the last few weeks. At first I hated the new silverware rack up on top but now I truly enjoy loading it. I appreciate that some of the tines fold down to accommodate loading easier on the top and lowest rack. Crystal Dry is amazing. Also, the time left in a cycle projected on to the floor is helpful. Overall, an A+ for this model!

    Posted by JeanP

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