Danby - 7.2 cu. Ft. Chest Freezer - Black
User rating, 4.3 out of 5 stars with 41 reviews.
4.3(41 Reviews)- 37 Answered Questions
If received today, the last day to return this item would be Oct 17. Learn more ˃
The membership you and your tech deserve.
Shipping
Cardmember Offers
Description
Features
7.2 cu. ft. storage capacity
Gives you plenty of storage space.
Removable wire storage basket
Allows flexibility when arranging items or lifts out to make extra room.
Defrost drain
Provides a path for condensate water to flow.
Mechanical dial
Offers easy-to-use temperature control.
Easy clean interior liner
allows you to easily wipe down interior
What's Included
- Danby 7.2 Cu. Ft. Chest Freezer
Energy Ratings
Manuals & Guides
- User Manual
Key Specs
- Product Height35 inches
- Product Width42 22/25 inches
- Product Depth24 11/25 inches
- Capacity7.2 cubic feet
- Color FinishBlack
General
- Product Name7.2 cu. Ft. Chest Freezer
- BrandDanby
- Model NumberDCF072A3BDB
- ColorBlack
- Color CategoryBlack
- Color FinishBlack
Dimension
- Product Height35 inches
- Product Width42 22/25 inches
- Product Depth24 11/25 inches
- Product Weight90.4 pounds
Capacity
- Capacity7.2 cubic feet
Features
- Freezer TypeChest
- Defrost TypeManual
- Temperature Control TypeMechanical Dial
- Control LocationExterior
Included
- Number of Bulk Storage Baskets1
- Storage Basket TypeLift-out
Certifications Listings & Approvals
- ENERGY STAR CertifiedYes
Warranty
- Manufacturer's Warranty - Parts5 Year
- Manufacturer's Warranty - Labor5 Year
Other
- UPC067638013420
Customer reviews
Rating 4.3 out of 5 stars with 41 reviews
(41 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Rated 4 out of 5 stars
Chest freezer
||Posted .Owned for 1 month when reviewed.Had a dent and receive upside down? But seems to do what we need.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi LIsaB,
Thank you for taking the time to write a review. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
Sincerely,
Earl
Rated 1 out of 5 stars
Dented and poor customer service
||Posted .Owned for 1 month when reviewed.Arrived dented with the thermostat housing hanging from the wires outside the freezer. Tried to get exchanged with another delivery. Took day off and never came. Bb eventually canceled the exchange. Was offered 5% refund and a $50 gift card. This item cannot be fixed and said they had to do better. Had to spend hrs on phone with several people to get a $250 refund (was told $300). 30 years and a loyal customer and I will never shop bb again. So disappointed.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Sdelong,
We're sorry to hear that your order arrived with dents. We will pass along this information to our suppliers and warehouse team. All of our products go through a quality control process to ensure that each unit released into our warehouse is free of damage or dents. In rare cases, your unit may have been damaged during shipping, which may be one of the reasons your Danby - 7.2 cu. Ft. Chest Freezer was damaged. We would like the opportunity to discuss and review your comments in more detail. Would you mind sending your feedback to consumerservice@danby.com and making sure to include the model number in the subject line?
Sincerely,
Earl
Rated 4 out of 5 stars
Pretty good do far
||Posted .Owned for 1 month when reviewed.So far it’s good but we put it inside this time because garage gets too hot in summer. The only thing is that some frost has already built close to the top back area and we only h add it for one month.
This review is from Danby - 7.2 cu. Ft. Chest Freezer - White
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Nana,
We are so grateful that you took the time to share your rating. We appreciate you being a valued customer. Rest assured, we will note your feedback to improve your experience further. Thank you for choosing Danby Products.
Regards,
Earl
Rated 5 out of 5 stars
Freezer damage
||Posted .Owned for 2 weeks when reviewed.Love it, but it came with lots damages, scratch on top of the door big dent bottom of the outside of the freezer very disappointing, but not BestBuys fault, it’s the the delivery company the actual box where it came in you could actually see the freezer. It went to so rough traveling. I didn’t want to complain and it took me for ever to bring it in, it was heavy for a woman. I recommend it but I would say by at the store and have them deliver and set it up you can review it and something wrong with it just have then take back and bring you a new one.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hello Janie,
We are happy that you love your new Chest Freezer. We are sorry that it arrived in not-so-perfect condition. I would encourage you to contact our Customer Service department through our website (https://www.danby.com/en-us/support/) Perhaps there is something one of our talented agents can do for you. Welcome to the Danby family of products and thank you for the stars!
Kind regards, Blaire
Rated 4 out of 5 stars
Freezer
||Posted .Owned for 3 weeks when reviewed.This is a great freezer, but protecting the freezer during delivery needs to be much improved. When our order arrived it was dented in a number of places. We reordered and the new one was dented as well. I ended up keeping it, but something needs to be addressed with packaging and adding fragile to the box.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hello CandG,
Thank you for taking time to write a review. We regret to hear that your freezer arrived damaged and appreciate your feedback on packaging. Please fill out the form at https://www.danby.com/support/ so that we can contact you to discuss where the freezer was damaged so that we can review where the packaging can be improved. Danby works towards improving our products and this type of feedback will be most helpful.
Sincerely
Ann
Rated 4 out of 5 stars
Beware of delivery
||Posted .Be sure to be standing out in your driveway when they dump it off the truck or the freight company will stick you with a big plastic pallet much too large to fit in a recycle bin
This review is from Danby - 7.2 cu. Ft. Chest Freezer - White
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Brand,
We are sorry to hear that you experienced a problem with the delivery of your unit, but we thank you for choosing Danby products.
Best regards,
Earl
Rated 3 out of 5 stars
Danby freezer
||Posted .Owned for 3 weeks when reviewed.Easy to move, easy to clean, lots of storage space and includes racks for organization. The disadvantage is it has no light inside, therefore you need to have a flashlight handy. As well, it sticks tightly after you close it. Yes! If you attempt to open right after you close it, It's hard to open. Not sure why that happens!
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Mghoff,
Thank you for taking the time to write a review. We appreciate your feedback on the Danby - 7.2 cu. Ft. Chest Freezer and we will be forwarding this to the appropriate department for review. With your help, we can continue improving our products and services. If the door sticks tightly try to wipe the gasket with a clean damp towel. If the door sticks due to a pressure problem, try to lightly peel off the seals on the side of the door with your fingers. This will allow air to pass in and release the pressure. If you have further questions and would like to speak with our consumer service team, you can contact us at consumerservice@danby.com or fill out your information at https://www.danby.com/support/ Regards, Earl
Rated 5 out of 5 stars
Great Freezdr
||Posted .Owned for 3 weeks when reviewed.This a great freezer. Holds a constant temperature. Has an excellent seal. Plus a five year warranty. You really should stock them in your stores. I did a lot of research and this had the best specifications. Hated waiting for though.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Clyde,
Thank you for taking the time to leave us a 5-star rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Welcome to the Danby family of products!
Regards,
Earl
What experts are saying
Q: QuestionThe item is listed as "Garage Ready," P. 3 of the manual reads: This appliance is intended for indoor household use only. It is not designed for outside installation, including anywhere that is not temperature controlled (garages, porches, vehicles).
Asked by DrPsyduck.
- A:Answer Hi, We apologize for the confusion. The unit was upgraded and is now garage ready, however the manual has not been updated. This was an oversight and we are working on resolving this issue. Your unit is ready and capable to be used in the garage.
Answered by DanbyAuthorizedRep
Q: QuestionHow much does this feezer weigh
Asked by Nanq.
- A:Answer Hi Nanq, Thank you for your questions. The Danby - 7.2 cu. Ft. Chest Freezer has a gross weight of 41.01 ks or 90.4 lbs. Regards, Earl
Answered by DanbyAuthorizedRep
Q: QuestionWhat does “Garage Ready” mean ?
Asked by Chris.
- A:Answer Hello Chris, “Garage Ready” means the unit can be installed in your garage. Freezers are tested to perform in Temperatures ranging from 0°F to 110°F (-17°C to 43°C). Regards, Sasha
Answered by DanbyAuthorizedRep
Q: QuestionThe Danby website indicates the freezer has rear rollers and front leveling legs. Is it possible for one person to move the freezer easily? When it comes time to defrost, I'll want to move it outside of the garage by myself. Thank you!
Asked by amya.
- A:Answer Hello amya, Thank you for your question. The chest freezer does have 2 rollers in the rear to assist with moving it around. Taking into consideration the overall size of the unit and a weight of 75.62 pounds when empty, you might be able to move it outside of the driveway on your own but two people would make the job much easier. Best regards Ann
Answered by DanbyAuthorizedRep
Q: QuestionIs this Energy Star certified? The specs above say yes, but the pictured energy label does not have the Energy Star logo.
Asked by JD9999.
- A:Answer Hello JD999, Thank you for asking this question and for bringing to our attention the rating stated here. As we do not have access to make changes on this site, will forward this information to the person(s) that do. You can confirm by visiting the Danby website (https://www.danby.com/en-us/products/freezers-en-us/dcf072a3bdb/) that, although energy efficient, this unit does not have an Energy Star certification. Kind regards, Blaire
Answered by DanbyAuthorizedRep
Q: QuestionWhat's included in the warranty? If it breaks as a technician come to my house? Also what happens to all the food if it's spoiled?
Asked by Sandi.
- A:Answer Hello Sandi, Thank you for your question. The appliance with model DCF072A3WDB-6 comes with 5 years of in-home warranty, you will need to contact any of the Danby authorized service depots, where service must be performed by a qualified service technician. Any spoilage or damage to food items is not covered under warranty. If you have any questions about your appliance, please try contacting consumer service at consumerservice@danby.com. Regards, Dharmik
Answered by DanbyAuthorizedRep
Q: QuestionThe advertisement says the freezer is garage ready but in the manual it says the warranty is void if it is placed in a garage. Why is this?
Asked by Angie.
- A:Answer Hello Angie, Welcome to the Danby family of products. I am sorry for the confusion, it appears that you may have received an older manual. Your Chest Freezer is indeed Garage Ready. You can view the corrected manual by visiting our site here: https://www.danby.com/en-us/products/freezers-en-us/dcf072a3bdb/. Kind regards, Blaire
Answered by DanbyAuthorizedRep
Q: QuestionThe manual that came with this unit says it cannot be used in a garage, but the Best Buy advertisement says it is garage ready. Which is true?
Asked by Anonymous.
- A:Answer Your Chest Freezer is Garage Ready, sorry for the confusion. Thank you for letting us know that our manual needs to be corrected. Kind regards, Blaire Danby Consumer Care
Answered by DanbyAuthorizedRep