- See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.
Parts and coverage available under the manufacturer's warranty are not covered by the Plan.
Geek Squad® Portable Gaming Console Protection
Benefits of Geek Squad Protection for your portable gaming console.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
You'll never pay for parts and labor.
100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
If the controller that came with your console stops working, we'll replace it.
Get a one-time replacement for the controller that was included in your original portable gaming console box.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original, non-disposable battery if it fails to hold a charge.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your portable gaming console won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
You can transfer your Geek Squad Protection.
GWhen you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
How does Geek Squad Protection work with your manufacturer warranty?
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.
Repairs are performed by either Geek Squad or one of our authorized third-party contractors. We require our third-party contractors to conduct a background check on any person they hire to enter your home.
Getting help is easy with Geek Squad Protection.
During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.
If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.