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Geek Squad® Portable Gaming Console Protection

Family with game controllers.

We'll get you gaming again if something goes wrong.

Don't get stuck with a big repair bill if the unexpected happens. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Already have a Protection Plan? See your account

Benefits of Geek Squad Protection for your portable gaming console.

If you accidentally damage your product while handling it, we'll take care of it.

Enjoy peace of mind knowing that you're covered if the unexpected happens.

You'll never pay for parts and labor.

100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.

If the controller that came with your console stops working, we'll replace it.

Get a one-time replacement for the controller that was included in your original portable gaming console box.

If your battery won't hold a charge, we'll replace it.

Get a one-time replacement for your original, non-disposable battery if it fails to hold a charge.

If there's a failure from normal wear and tear, we'll repair it.

This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.

If your portable gaming console won’t turn on because of a power surge, we'll fix it.

If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.

You can transfer your Geek Squad Protection.

GWhen you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

When something goes wrong, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

How does Geek Squad Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

How much does Geek Squad Protection cost?

It varies by product, and you'll be shown the exact cost when you add a product to your cart. Here's an example for a Nintendo Switch console that costs $299.99.

Example cost of Nintendo Switch console $299.99
2-year plan $59.99 (about $2.50/month)
Geek Squad Agent

Getting help is easy with Geek Squad Protection.

Need to make a claim under Geek Squad Protection?

Get started online or chat with an Agent

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.

Disclosures.

See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.

Parts and coverage available under the manufacturer's warranty are not covered by the Plan.