Best Buy Pay
Best Buy Pay allows you to make purchases in-store using your Best Buy Credit Card via the Best Buy mobile app on your eligible smartphone, without the use of your physical Best Buy Credit Card.
You must sign in to your BestBuy.com account, be enrolled in the My Best Buy® program, and have a valid, non-expired Best Buy Credit Card in order to register your Best Buy Credit Card in and use Best Buy Pay.
Enrolling in Best Buy Pay
In order to enroll your Best Buy Credit Card in Best Buy Pay, click on "Best Buy Pay Enrollment" on the main screen of your Best Buy mobile app on your smartphone and follow the enrollment instructions.
Shopping with Best Buy Pay
Once enrolled in Best Buy Pay, you will be able to shop in store using Best Buy Pay at Best Buy locations in the U.S. (not available in Puerto Rico or at Best Buy kiosks; may not be available for Magnolia or Geek Squad® services, for certain Pacific Sales purchases, or as otherwise set forth below at Best Buy discretion). Just open the Best Buy mobile app on your smartphone at checkout, select "Best Buy Pay," enter your security PIN/touch ID (set up during enrollment), and display the resulting unique QR code to be scanned in order to pay with your Best Buy Credit Card using your smartphone.
If you forget your security PIN, sign in to your BestBuy.com account and follow the instructions to reset your PIN.
A receipt for your purchase will be printed or emailed to you.
Security of Account/Loss of Mobile Device
You are responsible for maintaining the confidentiality and security of your Best Buy Pay account. We will not be responsible for any losses arising out of the unauthorized use of your account or if you lose or share access to your smartphone and/or Best Buy Pay security PIN. Purchases made through Best Buy Pay are subject to the terms governing your Best Buy Credit Card.
If your smartphone is lost or stolen, your password or other appropriate security code is compromised, or your Best Buy Credit Card has been used with Best Buy Pay without your permission, you must immediately notify Citi at the number on the back of your Best Buy Credit Card.
If your Best Buy Credit Card is lost or stolen, even if your smartphone is not lost or stolen, you must notify Citi immediately at the number on the back of your Best Buy Credit Card or on your billing statement. If Citi decides to issue you a new Best Buy Credit Card, you will need to add your new Best Buy Credit Card to your BestBuy.com account and re-enroll in Best Buy Pay. You will also need to remove your old Best Buy Credit Card from your BestBuy.com account as it will no longer be valid.
Termination of Best Buy Pay/Restrictions on Use
In order to un-enroll from Best Buy Pay at any time, choose the option to turn off the Best Buy Pay capability with your Best Buy Credit Card in your BestBuy.com account profile. Best Buy may, at its sole discretion, restrict or terminate your use of Best Buy Pay at any time with or without notice. Without limiting the foregoing, Best Buy and Citi reserve the right to limit the availability of Best Buy Pay during specific times or for particular items. Best Buy or Citi may limit the quantity of items purchased with Best Buy Pay for any reason. Some products or services may not be eligible for purchase using Best Buy Pay, or may require additional verification prior to completion of purchase using Best Buy Pay.
Last Updated March 29, 2018