INSTALLATION - Add-On REVEL Basic POS Setup (Dotcom)
- Model: ADD-ON Revel POS
- SKU: 5315234
Add-on SKU: 5315234 (45 minutes) Prepare (15 minutes) Consultation Obtain an in-depth understanding of how customer would envision the installation Assess client needs by asking questions. Walk through business location with customer to determine optimal Wi-Fi coverage. Confirm that all required LAN ports and power outlets are within reach of the POS Terminals, and easily accessible. Perform pre-installation site survey and review scope of work with client. Confirm that services purchased meet client needs and expectations. Make recommendations for additional solutions based on client needs and expectations. Perform (60 minutes, +45 minutes per additional POS Terminal) SERVICE INCLUDES: Network Setup Setup of the Pre-Configured router and switch from REVEL Client must already have an active Internet connecting active DOES NOT INCLUDE running of Ethernet cables or terminating cables already in place iPad setup Arm Mount/Quick Stand Agent is to drill holes for arm mount on wood only, all other surfaces holes must be pre-drilled) CC Swiper Printer/Cashbox combo One of the Following: Printer Scanner iPod Scale SERVICE DOES NOT INCLUDE: Running power cords in wall. Running of or terminating Cat5 cables in wall. Setup of new Wireless device not including the pre-configured REVEL router Drilling of holes into surface other than wood Present (15 minutes) Educate client on how to use their Revel Systems POS terminal, including: General iPad demonstration Item selection Transaction processing Revel Application refresh Guide client through network Tips & Tricks, power cycling steps, and ensuring connectivity for all devices. Ensure services rendered meet client expectations. Provide client with receipt and notes, via email or printed copy. Educate client on how to engage Geek Squad for future support and provide Agent contact information.