Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black

Okay so ima give this bad boy a 4/5. So my controller is perfect with only the smallest but very important defect. And it’s on One of my paddles, the little notch on the paddle that presses down on the button on the back of the controller was a bit to small, like you can use the paddle but you had to press down on the paddle really hard. So instead of taking it back & complaining about it, I did some DIY. I took a small peace of tape & stuck it on the paddle (as seen in the pic) to give the paddle that extra bit of length it needed. And now it works flawlessly ! And just to be super safe I went in the following week after I got paid and brought a 2 year protection plan. So if it does fail, I’m covered !

No visual problems like new was worried because of everyone who had bad experiences with used controllers however mine is perfect I'm very grateful thank you

I purchased an Elite 1 back in June 2019 as a birthday present for myself, over the last couple of months I started to notice the rubber hand grips started to come away from the controller. Was able to exchange for an elite 2 at no extra cost as was the same price of the 1 controller. Was very skeptical of getting it whether it would be missing parts etc. The controller came with original packing and all parts, the only issue was the charge cable was a micro USB instead of a USB C cable, luckily I had a spare from my old phone. Hope plenty of hours of gaming out of this.

So to start I ended up returning the refurb I received and just opted to buy a "new" one. As the refurb was damaged and missing one component. Returned to the store was a good experience as always. Unfortunately best buy was out of the item in new condition when I returned the items so I had to buy from a different local retailer, which I would prefer not to do as bestbuys curbside pick up is great, but it is what it is. Since it appears that bestbuy doesn't combine reviews for the items I will write a review of the product itself. As for the product itself I have put in about 300hrs of play time with this controller since I received it. I do not own and xbox so i cannot say how well it works on console. My experience on PC is that the microsoft software that is needed to "program" the keys is a bit clunky. If you dont have the window sized just right it cuts off options which can be frustrating. This may be because I am using a 60" monitor or something I havent tried it with a normal size monitor. NOTE for PC users you cannot truly custom remap keys. you can really only move existing buttons around. For example you can make all the buttons X if you wanted. But you cannot use key board keys (letters numbers F# keys) for instance. So make sure you can do what you want with this prior to purchase. The 4 extra buttons on the bottom of the controller are nice and i like that you can change the joysticks. But honestly i dont know if it is really worth the extra $100 compared to a regular controller. Especially since this only comes in black and there are dozens of color options on the standard controller.

The right bumper sometimes double taps even though I only hit the button once. The top left button on the back of the controller seems to need a lot of pressure to engage. I should’ve bought new, but all they had was refurbished.

alirght. i bought this around december to january. the first month, it was fine. until the left bumper stopped working. around mid to early june, sometimes the Left bumper just stopped working and i had to press it a couple times until it could start working like normal. to make a long story short, a couple days later the left bumper just stopped working! i was so annoyed but since we were out of the country i couldnt return it. when i got home, i just decided to take matters in my own hands. i used one of the buttons in the button as my left bumper and i was fine with it until now. for some reason, the right bumper also is doing the same thing. it sometimes works but sometimes doesnt. (i play 2 main games, fifa 21 and apex legends, so i know if my LB and RB works because both buttons are very important on those games. on fifa if you press RB twice you push the ball foward and you run for it. well, now i cant even do that because sometimes RB doesnt work. its very annoying but other than that the controller is really good. i loved it but because of these problems i had to give it a low review.

4th elite controller! Problems with buttons not working. Very Disappointed. Waiting for Elite 3 n hope it will be fixed 100%

Excellent controller, definitely recommend getting the warranty as they have tended to have some durability issues