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Microsoft - Geek Squad Certified Refurbished Xbox Wireless Controller - White

Geek Squad Certified Refurbished
Experience the enhanced comfort and feel of the new Xbox Wireless Controller, featuring a sleek, streamlined design and textured grip. Enjoy custom button mapping and up to twice the wireless range. Plug in any compatible headset with the 3.5mm stereo headset jack. And with Bluetooth® technology, play your favorite games on Windows 10 PCs and tablets.

*Button mapping available via Xbox Accessories app for Xbox One and Windows 10. Range compared to previous controllers, using the Xbox One S console. Bluetooth capabilities require Windows 10 devices running the Windows Anniversary Update. Go to xbox.com/xboxone/controller-OS for more information.

Video Game Hardware and Accessory Buying Guide
Refurbished

Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

$40.99
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Was $59.99

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    Overview

    What's Included


    • Microsoft Xbox Wireless Controller

    Ratings & Reviews


    Overall Customer Rating:
    89% of customers would recommend this product to a friend (186 out of 211)

    Features


    Comfort

    Experience the enhanced comfort and feel of the new Xbox Wireless Controller.

    Range

    Get up to twice the wireless range than previous controllers.*

    Grip

    Stay on target with textured grip.

    Bluetooth

    Includes Bluetooth® technology for gaming on Windows 10 PCs and tablets*. Seamless profile and controller pairing.

    Feel the action with impulse triggers

    Impulse Triggers deliver fingertip vibration feedback so you can feel every jolt and crash in high definition.

    Ultimate precision and accuracy

    Responsive thumbsticks and an enhanced D-pad provide greater precision.Triggers and bumpers are designed for quick access.Menu and View buttons quick for easy navigation.

    Features a 3.5mm stereo headset jack that lets you plug your favorite gaming headset right into the controller.

    Compatible

    Compatible with Xbox One Play and Charge Kit, Xbox One Chat Headset, Xbox One Stereo Headset, Xbox One Chatpad, Xbox One Stereo Headset Adapter and Xbox Wireless Adapter for Windows.

    * For best performance, updates may be required. Bluetooth capabilities require Windows 10 devices running the Windows Anniversary Update. Go to xbox.com/xboxone/controller-OS for more information.

    * Range compared to previous controllers, using the Xbox One S console.


    Customer rating

    Rating 4.4 out of 5 stars with 211 reviews

    88%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Great Choice for Secondary Controller!

      Posted
      Richard
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      While I was wary since this is product is touted as Refurbished, I am pleasantly surprised by the quality! Even if you compare the controller against the new one I received with my console, you cannot see any visible condition issues until you open the battery case. It is only then do you see the difference due to a change in the product sticker. Since this is still a Microsoft product, I would expect the same type of quality, so hopefully it will last just as long.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Totally unexpected!

      Posted
      PSCGOhio
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I figured it was a first gen, maybe a 2nd that had a 3.5mm in it. What to my surprised by a had-to-be-new-open-box-buy or something XBox One S White controller! Bluetooth and all, I was shocked. It has performed fantastically, including with my Chatpad. I see why these ran low so fast, if you get a chance jump on one or more of these. Everything was there, it was recertified (tested) by Geek Squad so I knew it had to be working, and it was. Very impressed and will take advantage of thins like this from Best Buy again!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Not what I expected!

      Posted
      PSCGOhio
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      FANTASTIC! I have 2 1st Gen controllers, one died and I wasn't looking to keep buying them. I took a shot at this one, even tho it's white, hoping it was fully updated and in decent shape in a bag or something... NEW IN ORIGINAL PACKAGING! Great because I know it's been tested but just like I would've purchased brand new. So if you want a deal for a great wireless controller that has Bluetooth and works on any Win 10 laptop/PC with BT (sweet for Steam!) you found it. I'm seriously thinking another is in my future!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      don't buy refurbished from Best Buy

      Posted
      Vicki
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased an xbox refurbished controller from Best Buy. Item came while we were away on a 2 week vacation. Once opened realized a button intermittently sticks. Best Buy would not honor an exchange. Now have to try through the manufacturer. Will not buy from Best Buy again - return and exchange policy is not good for a busy family.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      it works

      Posted
      maks
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      i bought it for my window 10 pc, just because it is from Microsoft, so i thought that it might be more compatible with windows, but it was not. non of my devices(i have 4-PC/laptop) were not able to see the Wireless Controller thru the Bluetooth. i had to find the solution for it. i had a very hard time.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Controller is basically brand new

      Posted
      Raul
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Read reviews about this controller to make sure i didn't get a beat up used controller, and most people said they received one that seemed brand new. It is possible to receive one that is worse for wear but the one i received seemed brand new, and barely had any use if any. I would recommend getting this, and or exchanging it if you do happen to be unlucky and get a beat up one.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Not fully tested by BB GS

      Posted
      Richards719
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The usb did not function correctly to charge my controller’s battery. It worked great when running on batteries, but since I use the play and charge kit, I really need to usb to work. This is definitely something that should have been tested to be classified as refurbished.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Product is not refurbished and buttons do not work

      Posted
      MAD2017
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      As soon as my son started to use this controller, the buttons did not work. He is away at college and will have to find a way to get to a Best Buy to exchange or return this controller. Fortunately, I purchased the geek squad protection so it will give him time to deal with this. But for now the controller is useless.

      No, I would not recommend this to a friend




    Product images, including color, may differ from actual product appearance.