Neato Robotics - D9 Intelligent Wi-Fi Connected Robot Vacuum - Black

first time owning neato, and D9 was an interesting device! first I always enjoy how things are packaged and neato D9 was very simplistic of it was packaged, fairly fraught forward you get the device a how to instructions, filters and the plug with base charging and that’s it, I love the color black for this vacuum, it’s not really black more grey that what it is. you will need an app to get it going the setup was some what simple, beyond the fact that it kept dropping signal on me when it tells me to have an update for the latest version, the update was 15 min and it weird how the app kept disconnecting my wifi connection, took 3 tries for me to finally got it going, once it set the app for neato is easy to understand as well, you can see the map from where the vacuum have visited, from the total area it covered so far and the total time it’s been used and how many times it’s been used, I gotta give that part a plus, i’m kinda a geek on these kind of information when it comes to a deeper information about your device, so I appreciate the app for providing me that. I do have couple issues with the neato D9 though, I only have 1200sqft for my apartment but after over 1hr 30 min it’s still having a struggle to fully map my small condo, the D9 kept going back to the same location over and over it never fully visited the bed room and the guess bedroom I had. I was hoping the AI would be a tad bit more smarter than what it was, the second thing i’ve notice and I to keep watching D9 to clean was the spinning circle brush, the issue was the brush kept stopping once it hit something, so if i don’t watch the vacuum, the brush would stop and will never go back to spinning unless I press pause on the app and continue again, I had to check the bottom to make sure it was tangled with hair already or anything stuck that causing it to stop so often. the main positive side about neato D9 is the D shape of the vacuum, I honest think it’s the best shape to have because I do believe it can gets to corner a whole lot better than most rounded robot vacuum around, removing all the collected dust and dirt was also was simple. I liked neato D9 I think the device is great you can also find it on great sales to look out for that, I just wish it could map my area a lot faster considering how much you paying for this device, the app need some tweaking, I had multiple mapping and the app was bugging on me that it kept switching to two different map photos. the two mode to choose from you have eco and turbo setting, im a fairly clean person so I didn’t bother using the turbo setting on my D9. I do still recommend this vacuum maybe it could work best to some people hopefully on some issues I had is something others won’t experience, but overall a great robot vacuum it’s well built, great looking app that’s easy to use, and the vacuum itself is easy to use

The newest generations of robotic cleaners are a lot better than the original breakthrough robot cleaning devices, and they cost a lot less. If you tried the older ones and maybe were less than thrilled, read on, because you will find this unit to be fantastic. The NEATO D9 is an example of an advanced cleaner with WiFi connectivity and simple installation and control. I gave it five tests and it never got stuck. The old cleaning robots often got stuck in various ways. You do have to keep the robot away from electrical cords. It makes sense that wires and strings laying on the floor will need to be removed. You can also simply block the robot from objects you don’t want it near – very easily. This unit uses laser technology to ‘see’ where it is going and can not only bump and change direction but it also has something called ‘cliff detection’ so it won’t fall down stairs. You can run it in complete darkness since it will see with the lasers. I found the NEATO D9 was very agile – for example it will bump a rocker recliner and know to adjust its route. This sophisticated sensing can prevent situations where it might get stuck under the edge of the recliner if it pushed too hard to sense the obstruction. Tip of the cap to the engineers that designed this marvel. The robot cleaned 600 square feet in about 1 hour, picking up lots of dust and hair into its dustbin on what I thought was already a clean floor. My area included carpet and vinyl planking areas. The vinyl area seemed to look polished – nice. You are best served to install the MyNeato app on your cell phone. You can however, control the device from the phone or the buttons on top of the device. Charge it up and let it clean. Although I stayed close the first time it cleaned, after that I was confident I could go in the garage and work and it would be fine all by itself. When it is done, it will remember how to return to its charging dock and dock itself. One very important feature is the mapping. One benefit of the mapping is that when you return and find the device docked, you can look on your cell phone and see the map of the coverage. If you have a kitchen island you’ll see how it went around the island for example. Now you will know if it missed an area – which it never did – wonderful. You can set the device to run in eco or turbo mode which has more suction and will affect your run time. You also get the option of Extra Care navigation which will cause the device to move more gently around more delicate furniture etc. If you want more programming options you can create schedules and floor maps that may include no-go zones. Very powerful and useful for those who need these features. One point that is in the instructions but not emphasized is that you can turn the robot off by holding the ‘Start’ button for a few seconds. This will come in handy if you go off on vacation and don’t want the unit to run. I highly recommend this well designed, rugged and very useful robot cleaner.

The Neato Robotics D9 is a powerhouse. If you are looking for a chore buster, look no further, this one is for you. Setup: After downloading the MyNeato App, the setup process is a breeze. I had a small issue with the initial connection to my home WiFi, but closing and reopening the app fixed it. Firmware updates we simple. After the initial cleaning, my first Area Map was available to view. The Neato D9 gets smarter with each cleaning cycle. ** Note ** If you change your floor plan, the Neato will need to learn its new surroundings. So, it is best to be at home to un stick the D9 during a new floor plan run. Footprint: The D9 is not an eyesore by an means. It is asked that you keep a 12 inch area in front, left and right of the charging base clear for the D9. Charging and Battery Life: On a full charge, the battery has been able to do my entire downstairs (1450 SQFT) on Eco mode and have about 45% battery remaining, if I run it on non Eco mode I will have 12% battery left. I find this more than acceptable. Cleaning the Bin: This will all depend on your house, for me, I cleaned the bin at the halfway point because I have animals… Obviously this would mean pet hair and dust. If you have no animals, I do not think you would need to worry about it until the full cleaning cycle is complete. The D9 does come with 2 extra filters for the robot. Overall, I am very happy with the Neato D9. It has handled the obstacles of my home without issue and has been a solid performer thus far. I definitely recommend the Neato D9.

I needed a vacuum for upstairs and this robot seemed like a great fit. Charging base is super slim and won't take much space in the hallway (it's not a self-cleaning dock), I did not need moping capability either. Robot is very easy to setup using Neato phone app and can get going in a few minutes. There are 2 power settings - Eco for reduced suction and Turbo for some extra power (makes it a bit more noisy), I keep mine on turbo and it's still able to go thru 800sq ft of carpet on a single charge. However - I wish navigation software could be better. Sometimes it gets stuck under furniture and while I do receive a push notification on the phone - it's also trying to say out loud what is wrong. As soon as robot is moved away from the problematic stop - chances are it will go there again! Couple of times it could not find it's charging dock even though it literally parked right in front of it! Sometimes it becomes stubborn and tries to plow it's way thru obstacles getting stuck even worse. That said - I do like slim design and miniature docking station. Emptying dust container is super easy, robot does require a brush cleaning once in a while as well.

MODEL REVIEWED NEATO ROBOTICS - D9 INTELLIGENT WI-FI CONNECTED ROBOT VACUUM - BLACK MODEL:945-0356 HEADLINE: BUGGY APP / SETUP, BUT NICE ROBOT VAC ONCE WORKING OVERVIEW The NEATO ROBOTICS - D9 does a great job on our kitchen hardwood floor. I look forward to see how it performs over time. It seems well made, and other than setup issues I can recommend it. PROs • Well built • Well packaged • Above Average Cleaning • Good Value • Long Battery Life CONs • Poor Setup Process • No Instructions or guide as to what is really happening with the vac SETUP The initial setup was a nightmare. I eventually got the unit so locked up, it had to be replaced. To complete the initial setup, I needed to find an old Android Phone, as there is a bug with the current version of Android. Even with an older phone (Android 11 vs 13), the setup was not working until after several attempts. Eventually, the App paired with the D9 and it automatically started a firmware update. Throughout the update process, the APP kept disconnecting the network. After about 20 minutes it said the firmware update failed and to “contact support”. Then the D9 rebooted by itself and apparently the firmware had worked after all and it was good to go. Once the D9 was setup, I could go back to my “real” phone and the app worked as expected. DIRECTIONS? There is a nice quick start guide, that tells you how to unpack and setup the D9. Then there is something called a manual, but it is just lawyer warnings. So, back to the APP, there really is nothing to do but press “PLAY” so then the D9 jumps into life and starts cleaning. Since this is my first robot vac, I assumed there would be a mapping step, or somehow I needed to create no-go zones. After pressing “PLAY” the D9 just rambles around without any apparent logic. It would have been nice if the APP gave me some information, such as “discovering layout” or “creating map” or anything. As near as I can tell everything is fully automatic, so there is nothing more that you need to do other than press “PLAY”. It ran about 90 minutes before I had to shut it down to eat dinner. At that point, it had mapped out about 80% of the floor, and completed a “B” job cleaning where it traveled. I don’t know if I had let it run a few more hours it would make a more complete map or do an “A” job at cleaning. I don’t know if it will tell me when it needs to be emptied or even how to empty it. Hopefully, the app will tell me what to do at the right time. As I said, without directions, I don’t know if it is just the initial mapping that takes so long or if it will be a few hours every time it runs. I’m not sure if I can move the D9 to different rooms, or will that somehow mess up the map? USAGE So far, I like the D9. Our floors were pretty dirty / dusty with fall dirt and leaves being tracked in (as well a new puppy). They were noticeably cleaner after the initial run. The D9 did a great job of maneuvering into hard-to-reach places, under counters and tables. It only got “very” stuck one time, and it eventually worked its way lose after shutting down the vacuum and rocking itself back and forth. The noise level was OK in eco mode, better than most other traditional vacuums. It was very sensitive when it bumped into things (which is good). It also really went out of its way to hug the wall when it found a wall to get as close as possible. I noticed when it returned to the base, it avoided areas where it had previously bumped into a dog toy. Hopefully, it will eventually remap those areas as OK to clean. I was worried it was going to drive off the stairs, but it sensed when it got to the stair and reversed itself before it fell down. SUMMARY As our first Robot Vac, I like the D9 and can recommend it for its value and performance. You just need to be patient with the setup process.

Currently there are a lot of products that facilitate many of the tasks that previously required some energy and time and one of those products is this robot vacuum. Personally I find this product very useful and it seems to me that it has a very careful technology and this is noticeable in how the device in the constant use improves its performance, creating maps to be able to perform a cleaning routine better and better. The device is relatively large but it seems to me that the size is justified in its performance because precisely for the size it has, it has a sufficient vacuuming power to leave the floors clean, either in eco or turbo mode the result is fair, what I think is necessary to mention is that in turbo mode it becomes somewhat noisy. In eco mode of course the battery will last longer than in turbo mode as this consumes the battery much faster in less time, it seems that it shloud be used in specific situations only to not drain the battery so fast. Included in the box are a couple more filters since one is already installed in the robot vacuum, a couple of quick start guides and safety information that I think it is prudent to read before operating the device. The vacuum includes a charger that should be placed against the wall for when once the cleaning routine is finished, the robot vacuum returns by itself to the base and starts charging, something just great. Myneato app needs to be installed, with the app you can program the device to clean the floor automatically on the desired days and times even if you are not at home, as well as delimit areas where the robot vacuum should not pass. This last function can be used once the robot vacuum has created a map of the house based on the route and the obstacles it encounters, in this sense the vacuum cleaner does an outstanding job because of their sensors and its “D” shape can run and clean better the edges and corners. Talking about performance, I think it fulfills its purpose satisfactorily, has good suction power and more in turbo mode, the compartment where the dust is stored is spacious and easy to clean as well as the roller that can be cleaned with a small brush that comes included. The only thing that I had a little trouble with was when I tried connecting the device with the phone and the firmware update was required, on a couple of times I had to close the app and reopen it to restart the installation because it stopped responding, after this there were no other problems with the app. Speaking of the app, it has the necessary options to configure and customize the robot vacuum, as well as have record of the cleaning routines, you can also check the battery status and if the device has created a new map of the house because sometimes we move furniture in place. You can also create new cleaning zones and restricted access at any time, it seems to me a very useful and intuitive app. In summary I can say that I have been very pleased with this product, it cleans efficiently, has a very complete and easy to use app and if I think logically the design of this robot vacuum in the form of "D" gives it a major advantage over its competitors. This device saves me time and makes me have one less thing to worry about, I definitely recommend it, great product.

The Neato D9 arrived in some impressive packaging and is an equally impressive product. Simply plug in the base, place the D9 against the base to begin charging, and download the app. One step I missed during set up was the app sent me an email for verification, but didn't indicate what it was waiting for. Other than a tiny hiccup, all went smoothly. The first use was interesting since I didn't know what to expect. However, the D9 began its journey through the house, zig-zagging and going room to room in what appeared to be a random pattern. However, about 90 minutes later it was done. It only got stuck once (on a deep-pile area rug) and I confused it by picking it up and moving it a few feet. It sat for a few seconds "while it determined where it was" and promptly continued! On the second run, I simply pressed "play" on the app and the D9 did its thing. It cleaned the entire main level in about 90 minutes and returned to its base. No issues! We have pets and I was concerned that the collection bin might not be large enough for the amount of pet hair, but once again the D9 met the task. It does tell you if it's full but even after 90 minutes it wasn't. Emptying the bin is easy - simply lift it out of the vacuum, remove the replaceable filter, and dump. The filter is easily cleaned and lasts a couple months but the D9 packaging included two additional filters. While cleaning, the D9 creates a floorplan of the cleaned area using Lidar (laser radar) and does a remarkable job. You can also create "no go" zones within the app to keep it away from certain areas (like under the bed). In the event your D9 gets lost, you can tap a locate button in the app and the D9 will beep until you find it! Suction is strong enough to leave "lines" in the carpet and small area rugs don't pose any issues. It got stuck once on a "thick" rug so I simply remove that one prior to cleaning. (or you could set this up as a "no go" zone). The "D" shape design allows the D9 to reach into corners more effectively than other round brands. Even after 90+ minutes of operation, the battery was still above 50% charge using Eco mode. There is also a Turbo mode but Eco mode performed well for me. With the app, you have the option to create multiple floorplans although I haven't tried it yet. Being able to move the base/D9 to a different floor of the house sounds like a great feature. Alexa and Google are available options as well, allowing you to simply tell your assistant to "clean the house". I am very impressed with the Neato D9. It seems to be well built, and at about 8lbs, feels more substantial than some of the other plastic versions.

Let me preface this by saying that I had a Botvac connected prior to purchasing the D9. The Connected worked great for several years until a wheel motor died, after which it seemed like it was one thing after another that broke. We had a good enough experience to go with Neato again, and that's where our expections were set. After several months waiting for the new trio of Botvacs to finally release, we picked this one up on sale in December ($499.99). Suction is great, and pretty much everything else sucks in a bad way. The app looks nice, but it constantly bothers you with notifications about features that aren't new. You must use the app to start the robot, as it will ignore your power setting and floor plan if you start it with the 'Play' button on the robot. To my knowledge I have not gotten a single firmware update in 10 months, which might prove to me that developers are working on improvements. I went with the D9 because from launch it's been advertised as being able to handle "multiple floor plans" something that older Botvacs were also able to handle, and I have a two-story home. After a year of "coming soon" I'm done. They'll never deliver and I now can't return. The robot can't navigate to save it's life, half the time it slams into walls/furniture that it should be able to 'see' with it's lidar. It can't handle a specific transition to an area rug, but climbs a few pieces of furniture far enough to make it think it's been picked up. Instead of trying twice to navigate a trouble spot and moving on, it will get stuck (without request for help) until it dies and not complete the cleaning cycle. The button that tells the vacuum that the bin is removed doesn't pop up, so it never knows, not that there are 'empty bin' reminders anyway. Sometimes it will just sit stationary in the middle of a cleaning cycle with the vacuum running, not stuck for 5-10 minutes at a time, as if it forgot what it was doing. The side brush will decide after about 20 minutes that it doesn't need to spin anymore (on tile floors.) Sometimes a pause and restart will get it moving again, other times it won't. Bottom line, if the D9 did the exact same thing the older Botvacs did, I'd be happy with it, but it's a major step backwards, and obviously the support/development isn't there. Buy a cheap Eufy, or Roborock and get more features for less money than Neato.