Questions & Answers

Q: QuestionI need to purchase an hdmi cable for this laptop computer. Where can I purchase this hdmi cable online ?

Asked 5 years ago by JimV.

Q: QuestionIs this laptop good for video editing for example will it handle adobe premier pro

Asked 5 years ago by Jzwerks1.

Q: QuestionWhere can i get replacement keys for this laptop one came off and i cant seem to find anywhere that sells individual keys for this model?

Asked 5 years ago by Bobby.

Q: QuestionCan I install ADATA XPG SX8200 Pro 1TB 3D NAND NVMe Gen3x4 PCIe M.2 2280 Solid State Drive R/W 3500/3000MB/s SSD (ASX8200PNP-1TT-C) into this laptop?

Asked 6 years ago by Mark.

Q: QuestionI would like to get a docking station for this laptop. The ones I see look like they need the laptop to have holes on the bottom, which this one does not have. What type of docking station to do I need to get and can I even get one?

Asked 6 years ago by KSolheid.

Q: QuestionDo i need a password to set up word perfect

Asked 6 years ago by Anonymous.

• A:Answer Yes, you need a password to set up word perfect.

  Answered 6 years ago by CommunityAnswer

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Q: Questionhow do you boot from a thumb drive

Asked 6 years ago by hawk.

Q: QuestionDoes this have the ability to use a touch pen?

Asked 6 years ago by Hunter.

• A:Answer There is no specific pen that is compatible with this model, but you could use one if you preferred. It would have the same response as a fingertip.

  Answered 6 years ago by HP Team

  
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Q: QuestionHow long will it take for this laptop to be back in stock?

Asked 6 years ago by Kate.

• A:Answer Please contact Best Buy customer service to inquire about stock.

  Answered 6 years ago by HP Team

  
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Q: QuestionJust wanted to know if I would be able to purchase, save & burn music on cd’s with just this single unit ?

Asked 6 years ago by Azbound.

• A:Answer Mine does. Id hope they keep the disc drive.

  Answered 6 years ago by MorticiaVerified Purchase

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Q: QuestionCould this run Csgo?

Asked 6 years ago by Shalabi.

• A:Answer Yes, this computer would be able to run CS:GO.

  Answered 6 years ago by HP Team

  
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Q: QuestionAre there hard shell cases available for HP Notebook - 15-da0014dx model? I am unable to find any. Are there similar HP series that might have cases that would fit the HP Notebook - 15-da0014dx? Please any help would be greatly appreciated!

Asked 6 years ago by LisaCoe.

• A:Answer Thank you for reaching out. I am not aware of any HP models, there may be some third party solutions available.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this laptop have a DVD player - no mention of it

Asked 6 years ago by 9480.

• A:Answer Yes, it has a DVD player. When you put in your DVD, you'll receive the option to select a free media app to use, download app, then play your favorite DVD!

  Answered 6 years ago by Metatron430Verified Purchase

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Q: QuestionWant to install new Samsung 860 EVO SSD but can’t find installed hard drive nor where to connect 860 EVO. There is a space that appears to be for a new hard drive but no way to connect. So how and where do I install?

Asked 6 years ago by Blatymus.

• A:Answer There is not an additional slot (you can't install TWO SSDs). You will need to remove the current 128GB SSD and replace it with the new one.

  Answered 6 years ago by HP Team

  
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Q: QuestionSome of the answers from the HP Team say it has 5g wifi and some say only 2.4. Which is it?

Asked 6 years ago by Jerry.

• A:Answer Thank you for taking the time to reach out. This model has 802.11b/g/n (1x1). Here are the full specs: https://support.hp.com/us-en/document/c06057126

  Answered 6 years ago by HP Team

  
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Q: QuestionI feel dumb, but I can’t figure out how to save a document to a thumbdrive

Asked 6 years ago by Madge.

• A:Answer This should help! https://lifehacker.com/5817383/how-to-copy-and-paste-files-to-a-usb-memory-stick

  Answered 6 years ago by HP Team

  
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Q: QuestionIs the Window 10 operating system on this laptop a 32 bit or 64 bit system ?

Asked 6 years ago by Anonymous.

• A:Answer 64

  Answered 6 years ago by psujfVerified Purchase

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Q: QuestionI want to clone/uprade the SSD. But I'm so confused as to what SSD I need to buy. The HP site specs say it's a 128gb m.2 sata ssd. But I can't seem to get a straight answer anywhere as to what will work with this laptop. Help!

Asked 6 years ago by Alexander.

• A:Answer That's correct, you may use any brand single-sided m.2 SATA SSD. Look for one with a 560MB/S read and 510MB/S write speeds for optimal performance.

  Answered 6 years ago by HP Team

  
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Q: QuestionHOW TO UPGRADE SSD 128GB TO 256 or 512? Do you provide upgrade service?

Asked 6 years ago by Anonymous.

• A:Answer Best Buy's Geek Squad services could indeed be a great resource for upgrades!! We recommend reaching out to them for more support!

  Answered 6 years ago by HP Team

  
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