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Name: 2-Year Geek Squad Product Replacement
Brand: Geek Squad®
SKU: 9998166
Price: 19.99 USD
Availability: InStock
Rating: 4.8 (8391 reviews)

2-Year Geek Squad Product Replacement

SKU:: 9998166

User rating, 4.8 out of 5 stars with 8391 reviews.

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QuestionIf I bought something from one location but it needs to be repaired due to manufacturer defect would I need to come back at that location or would I be able to carry it to a different best buy closer to me
Asked 4 years ago by Joshua.
- Answer You can go to any location and they will just look up your information and shoukd be pretty simple .
  Answered 3 years ago by Gonzalez
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QuestionI purchased a Microsoft surface pro computer in December 2020. It is in repair for the fourth time since then. Would they credit me so I can purchase an HP computer as I had no problems previously?
Asked 4 years ago by Frustrating.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer You might want to see if they can do a one time accommodation, o
  Answered 4 years ago by Natl
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QuestionI bought JLab - JBuds Air Executive True Wireless In-Ear Headphones. I lost the right side Bud, do I get a replacement if I bought the 2 years warranty?
Asked 4 years ago by RCS.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Only if you find it and it doesn’t work
  Answered 4 years ago by None
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QuestionI have a bought the plan at the american dream best buy and was wondering if I can use my replacement plan at a best buy closer to me?
Asked 4 years ago by Chad.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Plans are serviced by Geek Squad/Customer Service employees at Best Buy with access to receipt/account plan was purchased.
  Answered 3 years ago by MrFish
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QuestionMy bose wireless sport earbuds stopped playing music from one side. Since it's still within the 2 years, will I be able to get them repaired or replaced? Or does it not fall under this protection plan?
Asked 4 years ago by pann.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer If you purchased the plan when you purchased the earbuds they are covered, look at your contract
  Answered 4 years ago by BigMack
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QuestionHow is the policy regarding theft?
Asked 4 years ago by Jeff.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Not supported by this plan
  Answered 3 years ago by MrFish
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Questioni got a cyber power gaming pc and it got water damage so the cpu and motherboard are fried i dont know if i have warranty on it the box says it has standard 1 year warranty so im guessing it does but i dont have the receipt for it
Asked 4 years ago by jeffrey.
- Answer Your information is saved into their database so just bring it in and they will pull it up to see if your warranty is still valid
  Answered 4 years ago by Happy
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QuestionI bought a Razer Headsets and they broke while wearing them, the thing is that i added glue to repair them but they broke again is it still covered?
Asked 4 years ago by Cazador503.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer When these problems occur, please call bestbuy customer service and they will gladly provide the information or help you desire...
  Answered 4 years ago by Seventysix
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QuestionHi, my mother purchased the Samsung galaxy buds live True wireless. With the protection plan. Her cat ate 1 of the earbuds. She has the left earbud and charging case. Will they replace them or can she purchase just the right Earbud?
Asked 4 years ago by Sg86.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Don't know. Call them & explain the what happen & see.
  Answered 4 years ago by Mynewadventure
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QuestionI purchased a warranty but ripped the box. Is my warranty still valid without a good box?
Asked 4 years ago by Thomas.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer As long as there a serial number on the item, you stil can bring tut back.
  Answered 4 years ago by Lovemyfasthomeprinting
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QuestionHello! I bought a UE Boom 3 Bluetooth speaker in July 2020 and the battery life is less than 3 hours. It is suppose to be 12 + hours. Can I get this replaced?
Asked 4 years ago by JessA.
- Answer Yes you can just take it in to the Geek Squad
  Answered 4 years ago by Clyde70
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QuestionI bought a PA speaker with 2 year warranty do I have to have my receipt to do a replacement?
Asked 4 years ago by Mike.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer I've returned multiple items at my Best Buy without receipt. They just need the account you purchased the item on to find your 2 year warranty.
  Answered 4 years ago by kmxs
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QuestionI bought the wrong monitor before I got my new system. Now dont have enough hz!! can exchange it for one thats right? I have the 4 year protection plan and just want the right monitor
Asked 4 years ago by Joey.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Yes you can, just make sure you have all the parts.
  Answered 4 years ago by CElectronics
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QuestionHi I recently was gifted a Playstation 5 console and got a gift receipt. I took the gift receipt in store and bought the 2 year warranty for it, on the packaging the model# matches the warranty but on the console it has a totally different#. Any help.?
Asked 4 years ago by Cmack.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer It would. Be needed to be investigated checking the the Price of the item also the price for two years to compare the prices. A manager would be needed for approval to approve it.
  Answered 4 years ago by Dolly
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QuestionI LOST MY CHARGER FOR MY JAYBIRD HEADPHONES. I WAS WONDERING IF I COULD GET A CHARGER FOR MY HEADPHONES AT A DISCOUNTED PRICE WITH MY PROTECTION PLAN. IS IT POSSIBLE?
Asked 4 years ago by JAYBIRD.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Yes, but it must be the same exact charger that's for those Headphones
  Answered 4 years ago by Trice
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QuestionHello, I purchased some JBL ear headphones in 2019 and were accidentally ran over by the car tire. Does the warranty cover accidental damage?
Asked 4 years ago by Damage.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Yes ! No questions Bestbuy Garanty is awesome!!!!!!
  Answered 4 years ago by Maya
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Questiondoes it cover laptop if i drop it and breaks
Asked 5 years ago by Jayjomwak.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Yes, but only if you get hardware protection. Geek squad offers hardware and software protection. You can get both or either or.
  Answered 4 years ago by Penny314
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QuestionI'm trying to get my marshall stanmore speaker replaced under teh geek squad warranty as the bass seems to have reduced significantly. Pleas guide me on the process.
Asked 5 years ago by GJReddy.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Just bring it in and explain that the speaker does not perform optimal. They should replace it with no issues.
  Answered 5 years ago by Jose
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QuestionMy laptop got snapped in half by somebody who was upset with me. Will the warranty cover this?
Asked 5 years ago by Random.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Yes, as long as you have all the pieces.
  Answered 5 years ago by Jose
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QuestionHi, I bought Some skull candy headphones a couple months ago and one of the earbuds stopped working, I do not have the original packaging. If I just showed up with the headphones will I still be able to replace them?
Asked 5 years ago by Jeff.
This question was asked about the related product: 2-Year Geek Squad Product Replacement
- Answer Thanks for your question, Jeff! We should be able to process the Geek Squad Replacement for your headphones regardless of original packaging. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 5 years ago by GeekSquadSupport
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Showing 21-40 of 73 questions

Questions & Answers

2-Year Geek Squad Product Replacement

Q: QuestionIf I bought something from one location but it needs to be repaired due to manufacturer defect would I need to come back at that location or would I be able to carry it to a different best buy closer to me

Q: QuestionI purchased a Microsoft surface pro computer in December 2020. It is in repair for the fourth time since then. Would they credit me so I can purchase an HP computer as I had no problems previously?

Q: QuestionI bought JLab - JBuds Air Executive True Wireless In-Ear Headphones. I lost the right side Bud, do I get a replacement if I bought the 2 years warranty?

Q: QuestionI have a bought the plan at the american dream best buy and was wondering if I can use my replacement plan at a best buy closer to me?

Q: QuestionMy bose wireless sport earbuds stopped playing music from one side. Since it's still within the 2 years, will I be able to get them repaired or replaced? Or does it not fall under this protection plan?

Q: QuestionHow is the policy regarding theft?

Q: Questioni got a cyber power gaming pc and it got water damage so the cpu and motherboard are fried i dont know if i have warranty on it the box says it has standard 1 year warranty so im guessing it does but i dont have the receipt for it

Q: QuestionI bought a Razer Headsets and they broke while wearing them, the thing is that i added glue to repair them but they broke again is it still covered?

Q: QuestionHi, my mother purchased the Samsung galaxy buds live True wireless. With the protection plan. Her cat ate 1 of the earbuds. She has the left earbud and charging case. Will they replace them or can she purchase just the right Earbud?

Q: QuestionI purchased a warranty but ripped the box. Is my warranty still valid without a good box?

Q: QuestionHello! I bought a UE Boom 3 Bluetooth speaker in July 2020 and the battery life is less than 3 hours. It is suppose to be 12 + hours. Can I get this replaced?

Q: QuestionI bought a PA speaker with 2 year warranty do I have to have my receipt to do a replacement?

Q: QuestionI bought the wrong monitor before I got my new system. Now dont have enough hz!! can exchange it for one thats right? I have the 4 year protection plan and just want the right monitor

Q: QuestionHi I recently was gifted a Playstation 5 console and got a gift receipt. I took the gift receipt in store and bought the 2 year warranty for it, on the packaging the model# matches the warranty but on the console it has a totally different#. Any help.?

Q: QuestionI LOST MY CHARGER FOR MY JAYBIRD HEADPHONES. I WAS WONDERING IF I COULD GET A CHARGER FOR MY HEADPHONES AT A DISCOUNTED PRICE WITH MY PROTECTION PLAN. IS IT POSSIBLE?

Q: QuestionHello, I purchased some JBL ear headphones in 2019 and were accidentally ran over by the car tire. Does the warranty cover accidental damage?

Q: Questiondoes it cover laptop if i drop it and breaks

Q: QuestionI'm trying to get my marshall stanmore speaker replaced under teh geek squad warranty as the bass seems to have reduced significantly. Pleas guide me on the process.

Q: QuestionMy laptop got snapped in half by somebody who was upset with me. Will the warranty cover this?

Q: QuestionHi, I bought Some skull candy headphones a couple months ago and one of the earbuds stopped working, I do not have the original packaging. If I just showed up with the headphones will I still be able to replace them?

Most-viewed items

QuestionIf I bought something from one location but it needs to be repaired due to manufacturer defect would I need to come back at that location or would I be able to carry it to a different best buy closer to me

QuestionI purchased a Microsoft surface pro computer in December 2020. It is in repair for the fourth time since then. Would they credit me so I can purchase an HP computer as I had no problems previously?

QuestionI bought JLab - JBuds Air Executive True Wireless In-Ear Headphones. I lost the right side Bud, do I get a replacement if I bought the 2 years warranty?

QuestionI have a bought the plan at the american dream best buy and was wondering if I can use my replacement plan at a best buy closer to me?

QuestionMy bose wireless sport earbuds stopped playing music from one side. Since it's still within the 2 years, will I be able to get them repaired or replaced? Or does it not fall under this protection plan?

QuestionHow is the policy regarding theft?

Questioni got a cyber power gaming pc and it got water damage so the cpu and motherboard are fried i dont know if i have warranty on it the box says it has standard 1 year warranty so im guessing it does but i dont have the receipt for it

QuestionI bought a Razer Headsets and they broke while wearing them, the thing is that i added glue to repair them but they broke again is it still covered?

QuestionHi, my mother purchased the Samsung galaxy buds live True wireless. With the protection plan. Her cat ate 1 of the earbuds. She has the left earbud and charging case. Will they replace them or can she purchase just the right Earbud?

QuestionI purchased a warranty but ripped the box. Is my warranty still valid without a good box?

QuestionHello! I bought a UE Boom 3 Bluetooth speaker in July 2020 and the battery life is less than 3 hours. It is suppose to be 12 + hours. Can I get this replaced?

QuestionI bought a PA speaker with 2 year warranty do I have to have my receipt to do a replacement?

QuestionI bought the wrong monitor before I got my new system. Now dont have enough hz!! can exchange it for one thats right? I have the 4 year protection plan and just want the right monitor

QuestionHi I recently was gifted a Playstation 5 console and got a gift receipt. I took the gift receipt in store and bought the 2 year warranty for it, on the packaging the model# matches the warranty but on the console it has a totally different#. Any help.?

QuestionI LOST MY CHARGER FOR MY JAYBIRD HEADPHONES. I WAS WONDERING IF I COULD GET A CHARGER FOR MY HEADPHONES AT A DISCOUNTED PRICE WITH MY PROTECTION PLAN. IS IT POSSIBLE?

QuestionHello, I purchased some JBL ear headphones in 2019 and were accidentally ran over by the car tire. Does the warranty cover accidental damage?

Questiondoes it cover laptop if i drop it and breaks

QuestionI'm trying to get my marshall stanmore speaker replaced under teh geek squad warranty as the bass seems to have reduced significantly. Pleas guide me on the process.

QuestionMy laptop got snapped in half by somebody who was upset with me. Will the warranty cover this?

QuestionHi, I bought Some skull candy headphones a couple months ago and one of the earbuds stopped working, I do not have the original packaging. If I just showed up with the headphones will I still be able to replace them?