A:AnswerThe warranty only covers the console. If you need to take it back under the warranty they will first send it off to be fixed. They will NOT give in-store credit for a warranty item (they will replace it only)
A:AnswerBest Buy doesn’t make tv’s and can only extend a 30 day return policy and offer an extended warranty. If the warranty is not purchased then the next step to take would be to contact the manufacturer because it could be covered by their warranty
A:AnswerIf you exchange the product under warranty, the warranty for the new product will be voided, and the new product will not be covered by any warranty.