A:AnswerThanks for your question! We do offer our Total Tech Support Membership that covers devices regardless of where they were bought. You can learn more about our Total Tech Support program at www.bestbuy.com/totaltechsupport.
A:AnswerThat is covered under your protection plan. You can bring your tv into Best Buy and they will replace it for you. They can look up your protection plan through your account.
A:AnswerHi there. Thanks for reaching out about this. We'd like to know more about what happened to see how we can help out. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for reaching out about this. The protection plans that we offer on our TV's must be bought at the time of purchase. We'd like to know more about what you're looking for to see if we can do anything. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For support with your TV, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Benji. Thanks for reaching out about this. I'm sorry to hear about the Vizio TV! We would be happy to see what we can do for you. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Frank. Thanks for your great question. Absolutely. We'll still cover that TV. It's more-so tied to the product than your address. We'll definitely want to get it changed to the new location when you do move. So when that time comes, give us a call at (800) GEEK-SQUAD or (800) 433-5778 to make the swap.
A:AnswerHi there. Thanks for reaching out about this. I apologize for that odd cirucumstance. We'd love to see how we can help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tiffany. Thanks for your great question! It can vary from person to person. We'd be happy to look into this with you and double check. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThanks for your question, Ken! Depending on the plan, a broken controller may fall under its protection. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For support with processing or specific questions regarding your plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out to us about this. I'm sorry the phone screen is cracked! We'd like to look into your protection with you and see if we can get your phone fixed up. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tad. Thanks for reaching out to us about this. That's a valid question to ask. We definitely do not plan on going out of business any time soon but will continue to take care of our customers as best we can no matter what. If you have any further questions or need help, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great question! That particular Samsung remote does not come with a microphone built in for voice commands. With that TV specifically, unless you purchased a alternative remote that works with it, you couldn't use voice commands like you did with the Amazon Fire remote. If you need any help with this or have further questions, feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question, Ronnie! You may be interested in our Total Tech Support Membership. You can learn more about our Total Tech Support program at https://www.bestbuy.com/totaltechsupport.
A:AnswerThanks for your question, Guybert! We'd love to help get this issue resolved and see what options are available to you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. I'm sorry to hear about your TV. We'd like to know a little more to determine how we can help out with this. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
