Questions & Answers

Q: QuestionModel NS-24D310NA17 Insignia. I have had this maybe 2 years bought it at Best Buy. In the 2 years it has not been turned on more than a dozen times. Turned t on and all I see is a strange picture, Looks like broken glass. Remote has no effect

Asked 6 years ago by Paul.

Q: Questionwhy do i need to put in my credit card number in my insignia firestick tv? is there a monthly fee?

Asked 7 years ago by jsc.

• A:Answer No monthly fee only a yearly fee

  Answered 6 years ago by cheryl266Verified Purchase

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Q: QuestionInstall the stand 2 feet on the bottom

Asked 7 years ago by Me.

Q: QuestionWhy I can't connect my24" INSIGNIA to the internet?

Asked 7 years ago by Peterbee65.

• A:Answer Use HDMI cord to connect tv and computer. Then use the tv remote to check input on tv in settings.

  I would recommend:

  • 

    Insignia™ - 12' 4K Ultra HD HDMI Cable - White

    User rating, 4.68 out of 5 stars with 27154 reviews.

    (27,154)

  Answered 6 years ago by brando62Verified Purchase

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Q: QuestionCan I leave my 60inch insignia flat screen on 24/7 as long as the images changes continuesly?

Asked 7 years ago by Anonymous.

• A:Answer You can easily pause whatever your watching and come right back to it, so yes, you can leave it on 24/7!

  Answered 6 years ago by Cara

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Q: Questionquestions: 1. Is there a "dc in" jack on the back for the power supply? Is the power cord have the adapter type? 2. Are there audio out jacks?

Asked 7 years ago by shopper.

Q: QuestionHas anyone had trouble with the remote on this tv? I've had it for just less than one year and the remote is unresponsive. Or on another note, has anyone had success connecting a universal remote to this tv? I can't seem to get that to work either

Asked 7 years ago by Vandy.

Q: QuestionWhat is the width of the base (leg to leg)? In other words, how wide does the surface that I am putting the TV on need to be to cover both legs?

Asked 7 years ago by AJ.

• A:Answer 6 inches to be safe but the actual measurement is about 5 1/2 inches

  Answered 7 years ago by fwliiVerified Purchase

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Q: Questioncan I hook up Roku on this TV or use amazon fire stick?

Asked 7 years ago by Persom.

• A:Answer Yes, we use Roku and Satellite Tv.

  Answered 7 years ago by vms2dayVerified Purchase

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Q: QuestionIs Roku installed and is there a DVD player

Asked 7 years ago by Therae.

• A:Answer No Roku isn’t installed or a DVD player.

  Answered 7 years ago by Stephypoo159Verified Purchase

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Q: QuestionThe feet are too far apart to put the TV on the cable box. Is there a center-mounting pedestal base available for the NS-24D310NA17? I see a center mounting position with screw holes on the bottom of the unit. I don't want to use a wall-mount.

Asked 7 years ago by GregR.

• A:Answer I don't know about the screw holes but if it were I, I'd put a decent-looking piece of wood (like shelving) across the top of the cable box, and place the TV on the wood.

  Answered 7 years ago by BobWVerified Purchase

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Q: QuestionDoes the picture fade or distort when viewing from an angle?

Asked 7 years ago by stretch.

• A:Answer It does well for me at 45 degrees

  Answered 7 years ago by BobWVerified Purchase

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Q: QuestionCan you recommend an expensive converter to use with this TV so I can use 12V battery power in my camper?

Asked 7 years ago by Bonn.

• A:Answer Yes ravpower inverter 100watt

  Answered 6 years ago by Fish

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Q: QuestionBought Samsung 24” TV W/ Mee BT transmitter at recommendation of B.B. salesperson. Will not work with Mee transmitter or BT headphones. Will return, but need to know if this Insignia tv will work with transmitter and BT headphones before purchasing.

Asked 7 years ago by Sput.

• A:Answer I think it should the menu gives you quite a few options.

  Answered 7 years ago by LisaVerified Purchase

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Q: QuestionWhere can I find a smart wireless tv on sale that’s under 30 inches

Asked 7 years ago by Rainy56.

• A:Answer Best buy, their Insignia brand is excellent, and comes with Roku

  Answered 7 years ago by Mchaelmgz

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Q: QuestionI just bought this tv from Best Buy and it will be delivered today. Now I see it is on sale but I paid full price. I naturally want the sale price of $79. Can you fix this?

Asked 7 years ago by Clare.

• A:Answer Bring your receipt to bestbuy or call best buy customer Svc If it’s within regular return period they should do it for you.

  Answered 7 years ago by techdVerified Purchase

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Q: Questionis this price in store pickup

Asked 7 years ago by ryan.

• A:Answer Yes

  Answered 7 years ago by Feefee4meVerified Purchase

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Q: QuestionWhat is the maximum voltage of this tv? can be this be plug into a 220V?

Asked 7 years ago by Jean.

• A:Answer 110volt

  Answered 7 years ago by Feefee4meVerified Purchase

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Q: QuestionI want a basic TV installed delivery I'm disabled just a cable wire hook up and stand. Can do.

Asked 7 years ago by Sherri.

• A:Answer This is a good tv no complaints. And it’s so light it’s easy to move .

  Answered 7 years ago by MpascaleVerified Purchase

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