“Does this cover replacement of a battery that has swollen and thus is pushing against the underside of the touchpad of an HP Envy, rendering the touchpad, and thus the laptop, useless?”

This question is for: 3-Year Accidental Geek Squad Protection

Asked by gould224 6 years ago

1-3 of 3 Answers

I was just at Best Buy in Vernon Hills, IL, and they would NOT replace a swollen battery. They sent me to another local computer repair company. We have the Best Buy Total coverage on our devices, but they would not replace the battery due to the swelling.
Answered by Jelep 1 year ago
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Yes it does had similar problems 2 months ago
Answered by KingZoe 4 years ago
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Yes. This warranty covers that. However I switched from the HP Envy to a Dell because of the hard drive going out in two of HP Envy's I had. So definitely take it in.
Answered by Jean 6 years ago
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