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Hi there. Thanks for reaching out about this. The Accidental Geek Squad Protection is specifically the hardware coverage and does not cover the services for setup or diagnostics for example. We can absolutely look at that if you would like to. For that, we'd recommend connecting with your local Best Buy over the phone or in person to see how we can help. You can find information about your local store at www.bestbuy.com/storelocator.
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