Questions & Answers

Name: 3-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 9969623
Price: 129.99 USD
Availability: InStock
Rating: 4.7 (1022 reviews)

3-Year Accidental Geek Squad Protection

SKU:: 9969623

User rating, 4.7 out of 5 stars with 1022 reviews.

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QuestionI recently purchased a GoPro Hero 8. If I add the 2 year Geek protection plan, what all does that cover? Broken or cracked screens? Battery malfunctions? Thank you!
Asked 3 years ago by KFGoPro.
- Answer broken cracked screen with normal use is covered. a one time battery replacement is covered
  Answered 3 years ago by NewUser
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QuestionIf I purchase a protection plan, would I need to go to best buy myself incase there is any malfunction or damage. Or can another person go in my place with the information on the item.
Asked 3 years ago by Juan.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi Juan. Thank you for your question! We're not sure which product you're referring to for this. If it were a laptop or desktop, you would need to take it into your local Best Buy's Geek Squad to get started. If this was a TV or an appliance, we would absolutely come out there to service in the home. I hope this helps. If you still have questions, please let us know!
  Answered 3 years ago by GeekSquadSupport
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QuestionI have a GoPro hero 10 with 2 year protection plan. If it has normal wear and tear like a cracked screen can I get those things fixed/replaced?
Asked 1 month ago by Anonymous.
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QuestionThe garantice it's worldwide ?
Asked 2 months ago by Carlos.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
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QuestionIs this good for being able to record my kids soccer and football games?
Asked 8 months ago by KidsSports.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It worked for us
  Answered 1 month ago by JollyJan
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QuestionDoes the protection plan cover peeling non-stick coating on an air fryer?
Asked 10 months ago by sidezr.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It should.
  Answered 9 months ago by BoostFPV
  Answer this question
QuestionI have a Sony a7iii with 2 year protection plan. It feel from my boat at sea, fortunately I didn’t lose it. What do I have to do to get it replaced?
Asked 10 months ago by Joaquin.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Take it to geek squad and give them some time.
  Answered 9 months ago by BoostFPV
  Answer this question
QuestionI bought the GoPro hero 8 in March 2022 with the 2-year plan. It is defective the screen will freeze in the middle of a recording. Just brought it in and they're telling me they only send off the repair. I confirmed before I purchased! Reviews confirm? Nm
Asked 1 year ago by Bo.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Correct. Unless you brought it back within the first 15 days of purchase. Turn around on GoPros is around 2 weeks or less
  Answered 9 months ago by BoostFPV
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QuestionI have a very limited amount of time to have my camera fixed, will I be able to have my camera replaced entirely instead of sent away to be repaired?
Asked 1 year ago by Bill.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer They used to replace them right away, now they have to send them in.
  Answered 9 months ago by BoostFPV
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QuestionWhat happens if lost go pro …
Asked 1 year ago by GoPro.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Gotta buy another one, protection plan doesn't cover loss or stolen items.
  Answered 9 months ago by BoostFPV
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QuestionDoes Geek Squad 2 year protection include initial transfer of data from old to new laptop?
Asked 2 years ago by Fletch.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I don't believe so.
  Answered 9 months ago by BoostFPV
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QuestionHello - does the protection plan cover lost monitor cable?
Asked 2 years ago by Petito.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Protection plan does not cover lost or stolen item.
  Answered 9 months ago by BoostFPV
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QuestionI have a Samsung laptop and it has a 1 year guarantee if it gets stolen does it cover it so I can get a new one out?
Asked 2 years ago by Danny.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer No, policy doesn't cover lost or stolen items.
  Answered 9 months ago by BoostFPV
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QuestionDoes it cover if it stolen?
Asked 3 years ago by AveBRD.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer No.
  Answered 9 months ago by BoostFPV
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QuestionI slipped down the stairs with my laptop and the letters keyboard came off. Now I just now realize that more and more letters are coming off and laptop sometimes froze. Would I be able to replace it?
Asked 3 years ago by Soomalo.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes.
  Answered 9 months ago by BoostFPV
  Answer this question
QuestionHey out of curiosity I would like to know. If I added 2 year geek squad protection plan on my son’s laptop. And geek squad already fixed it once can I take it in again for a broken screen? How many claims am I allowed to do in 2 years?
Asked 3 years ago by Fani.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Great question, hopefully someone can give us an answer. Maybe the admin of this site?
  Answered 9 months ago by BoostFPV
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Questionhello i am jay i have a gaming laptop i bought 6 month ago and i broke the screen on accident can i return it and get a new one or will they fix it for me? or do i have to pay for repairs ? please help me find out
Asked 3 years ago by jay.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer If you have two year Geek Squad protection you should be able to replace it. Stuff happens. Give it a shot.
  Answered 3 years ago by Avengerwolf
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QuestionMy puppy thought my earbuds where a chewing toy. Is that cover, i think it still works but has all the bite marks .
Asked 3 years ago by Anaid.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 2 years ago by Nobodyimportant
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QuestionI purchased a DELL laptop a year ago with a 2-year accidental insurance plan. Now I am having some problems with my keys. If I take it to GEEK SQUAD do they cover it?
Asked 3 years ago by Riddhi.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer if it's within the two years, yes
  Answered 9 months ago by BoostFPV
  Answer this question
QuestionIf my cat has chewed through my Turtle Beach Mic Cord before and I’ve used my warranty, if he does it again can I use the same warranty again for the damage?
Asked 3 years ago by Adie.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi Adie. Thanks for the great question! Whenever you do an exchange with your Geek Squad Protection, it actually uses it up. So more than likely, you purchased a new protection plan for the replacement headset. So, if this were to happen again, it would utilize the new plan. I hope this makes sense! If you have any other questions or need further clarification, I'd recommend reaching out to your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 3 years ago by GeekSquadSupport
  Answer this question

Showing 1-20 of 38 questions

Questions & Answers

3-Year Accidental Geek Squad Protection

Q: QuestionI recently purchased a GoPro Hero 8. If I add the 2 year Geek protection plan, what all does that cover? Broken or cracked screens? Battery malfunctions? Thank you!

Q: QuestionIf I purchase a protection plan, would I need to go to best buy myself incase there is any malfunction or damage. Or can another person go in my place with the information on the item.

Q: QuestionI have a GoPro hero 10 with 2 year protection plan. If it has normal wear and tear like a cracked screen can I get those things fixed/replaced?

Q: QuestionThe garantice it's worldwide ?

Q: QuestionIs this good for being able to record my kids soccer and football games?

Q: QuestionDoes the protection plan cover peeling non-stick coating on an air fryer?

Q: QuestionI have a Sony a7iii with 2 year protection plan. It feel from my boat at sea, fortunately I didn’t lose it. What do I have to do to get it replaced?

Q: QuestionI bought the GoPro hero 8 in March 2022 with the 2-year plan. It is defective the screen will freeze in the middle of a recording. Just brought it in and they're telling me they only send off the repair. I confirmed before I purchased! Reviews confirm? Nm

Q: QuestionI have a very limited amount of time to have my camera fixed, will I be able to have my camera replaced entirely instead of sent away to be repaired?

Q: QuestionWhat happens if lost go pro …

Q: QuestionDoes Geek Squad 2 year protection include initial transfer of data from old to new laptop?

Q: QuestionHello - does the protection plan cover lost monitor cable?

Q: QuestionI have a Samsung laptop and it has a 1 year guarantee if it gets stolen does it cover it so I can get a new one out?

Q: QuestionDoes it cover if it stolen?

Q: QuestionI slipped down the stairs with my laptop and the letters keyboard came off. Now I just now realize that more and more letters are coming off and laptop sometimes froze. Would I be able to replace it?

Q: QuestionHey out of curiosity I would like to know. If I added 2 year geek squad protection plan on my son’s laptop. And geek squad already fixed it once can I take it in again for a broken screen? How many claims am I allowed to do in 2 years?

Q: Questionhello i am jay i have a gaming laptop i bought 6 month ago and i broke the screen on accident can i return it and get a new one or will they fix it for me? or do i have to pay for repairs ? please help me find out

Q: QuestionMy puppy thought my earbuds where a chewing toy. Is that cover, i think it still works but has all the bite marks .

Q: QuestionI purchased a DELL laptop a year ago with a 2-year accidental insurance plan. Now I am having some problems with my keys. If I take it to GEEK SQUAD do they cover it?

Q: QuestionIf my cat has chewed through my Turtle Beach Mic Cord before and I’ve used my warranty, if he does it again can I use the same warranty again for the damage?

QuestionI recently purchased a GoPro Hero 8. If I add the 2 year Geek protection plan, what all does that cover? Broken or cracked screens? Battery malfunctions? Thank you!

QuestionIf I purchase a protection plan, would I need to go to best buy myself incase there is any malfunction or damage. Or can another person go in my place with the information on the item.

QuestionI have a GoPro hero 10 with 2 year protection plan. If it has normal wear and tear like a cracked screen can I get those things fixed/replaced?

QuestionThe garantice it's worldwide ?

QuestionIs this good for being able to record my kids soccer and football games?

QuestionDoes the protection plan cover peeling non-stick coating on an air fryer?

QuestionI have a Sony a7iii with 2 year protection plan. It feel from my boat at sea, fortunately I didn’t lose it. What do I have to do to get it replaced?

QuestionI bought the GoPro hero 8 in March 2022 with the 2-year plan. It is defective the screen will freeze in the middle of a recording. Just brought it in and they're telling me they only send off the repair. I confirmed before I purchased! Reviews confirm? Nm

QuestionI have a very limited amount of time to have my camera fixed, will I be able to have my camera replaced entirely instead of sent away to be repaired?

QuestionWhat happens if lost go pro …

QuestionDoes Geek Squad 2 year protection include initial transfer of data from old to new laptop?

QuestionHello - does the protection plan cover lost monitor cable?

QuestionI have a Samsung laptop and it has a 1 year guarantee if it gets stolen does it cover it so I can get a new one out?

QuestionDoes it cover if it stolen?

QuestionI slipped down the stairs with my laptop and the letters keyboard came off. Now I just now realize that more and more letters are coming off and laptop sometimes froze. Would I be able to replace it?

QuestionHey out of curiosity I would like to know. If I added 2 year geek squad protection plan on my son’s laptop. And geek squad already fixed it once can I take it in again for a broken screen? How many claims am I allowed to do in 2 years?

Questionhello i am jay i have a gaming laptop i bought 6 month ago and i broke the screen on accident can i return it and get a new one or will they fix it for me? or do i have to pay for repairs ? please help me find out

QuestionMy puppy thought my earbuds where a chewing toy. Is that cover, i think it still works but has all the bite marks .

QuestionI purchased a DELL laptop a year ago with a 2-year accidental insurance plan. Now I am having some problems with my keys. If I take it to GEEK SQUAD do they cover it?

QuestionIf my cat has chewed through my Turtle Beach Mic Cord before and I’ve used my warranty, if he does it again can I use the same warranty again for the damage?