“I can't figure out why this tv is not working properly. Tv keeps shutting off, or there is no volume, or it freezes. When I turn it on it works for a little while, then either it freezes or goes off. I updated my router.”

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• Return it, you have a warranty

  Answered by Sluggy 8 years ago

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• I also bought a 65 inch in this brand and that keeps happening to me as well. Hope you bought the Geek Squad protection.

  Answered by JayCyn 8 years ago

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• Do you have the sleep function on?

  Answered by Fatzplace 8 years ago

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• Perhaps you got a bad TV and need to exchange or return it. I doubt your router has anything to do with the issues you describe.

  Answered by Opal46Green 8 years ago

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• Return it

  Answered by Jeminstallers 8 years ago

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