“Why is there already somebody else’s email on my Netflix on my brand new insignia Roku TV and it will not let me put my info in it is just asking for password to this other persons account”

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• I can only answer with a question. Was this a reconditioned unit? Best Buy will be able to help you reset the tv so you can enter the proper information.

  Answered by Bikerwrench 8 years ago

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• It was probably a return and repack. That my guess.

  Answered by Mark 8 years ago

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