1-2 of 2 Answers
Try taking the batteries out of the remote control to see if the button is stuck.
Sorry, there was a problem. Please try again later.I would recommend trying a factory reset. If that does not resolve your issue, and if the issue occurs on every input, it may be a hardware issue. If it has been less than a year since you purchased it or if you have an active Geek Squad Protection Plan, visit your local Best Buy for assistance under the manufacturer's warranty.
Sorry, there was a problem. Please try again later.
