“i am having an issue with the microwave i bought, and have the protection plan for. it shuts down when trying to use things such as the "potato" button. what do i need to do to resolve this issue?”

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• So Like my microwave, mine won't even start. I'm taking It back to Best Buy, as I have 2 Year's warranty for it. I really relie on it for my meal's, as being A shut-in, being a handicapped Person. It Broke in 11 months.

  Answered by robinpaulhood 3 years ago

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• Yes if i were u id be calling geek squad

  Answered by Cledis 2 years ago

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• Return it you have insurance they will give you a new one

  Answered by James 4 years ago

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• Please contact GE or Best Buy for service if you haven’t done so already .

  Answered by JTB2020 4 years ago

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• Hi Kerry. Thank you for reaching out about this. I'm sorry to hear about your microwave. It does depend whether it's an over-the-range microwave or countertop option. We'd like to know more about the model so we can best help you! To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered by GeekSquadSupport 5 years ago

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