Questions & Answers

Name: 5-Year Standard Geek Squad Protection
Brand: Geek Squad®
SKU: 6914751
Price: 129.99 USD
Availability: InStock
Rating: 4.7 (29896 reviews)

5-Year Standard Geek Squad Protection

SKU:: 6914751

User rating, 4.7 out of 5 stars with 29895 reviews.

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QuestionDo you work on home security camera systems programming?
Asked 3 years ago by NRHNana.
- Answer No
  Answered 3 years ago by Newyorkmets
  Answer this question
QuestionThe Samsung LED screen is damaged. The picture is now no longer working properly at the point of damage. Item is ruined. Can I use my 2 year protection plan?
Asked 3 years ago by Samsung.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer You should be able to use your warranty provided you did not cause the damage yourself, but it was failure because of something internally
  Answered 6 months ago by MichaelV
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QuestionDoes the tv wall mount come with my tv
Asked 3 years ago by Stoney.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer No
  Answered 1 year ago by HelenR
  Answer this question
QuestionIs there any way I could access my protection plan on my newly created account? I bought an item about 9 months ago with a protection plan but without a Best Buy account so I couldn't access it with my new account.
Asked 3 years ago by BallsMonster69420.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer Im not sure why you would purchase a protection plan without using your best buy account??
  Answered 3 years ago by Good
  Answer this question
QuestionDoes the 2 year warranty cover the batteries on the Arlo pro 3
Asked 3 years ago by Peggy.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer Don’t know. Read your booklet
  Answered 3 years ago by Trish
  Answer this question
QuestionDoes TV ext. warranty cover software related issues? TV I'm looking at has Google TV and per reviews there is a decent portion of reviewers who complain about software glitches or constant software related issues.
Asked 3 years ago by Rocko.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer As long as your in the years of your warranty, it does cover you.
  Answered 3 years ago by Clarissa
  Answer this question
QuestionLet say I bought something in a store in NY. Can I use your plan on another store anywhere? Or does it only works in the store I bought it originally?
Asked 3 years ago by Kmpl.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer You should be able to use it in any store, anywhere.
  Answered 3 years ago by wayne
  Answer this question
QuestionI purchased my 55" TV and had it delivered to my home address in MA but then moved it to my condo in NH to use. If I had a problem would the Greek Squad provide service in NH or would I have to move it back to my home address in MA?
Asked 3 years ago by saabgeorge.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer Since the warranty is transferrable, it should be usable wherever the tv you bought it for is located as long as its in the US. The manufacturers warranty would be in effect for the first year, however.
  Answered 3 years ago by DaveNLR
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Questionwhen does my 2 warranty end? If I bought it the 20th of August 2020 would it expired the 20th of August 2022?
Asked 3 years ago by Anonymous.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer August 19
  Answered 3 years ago by Karen
  Answer this question
QuestionWhat does standard protection cover? If the set stops working, does the protection cover replacement?
Asked 3 years ago by Richard.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer yes
  Answered 3 years ago by diana
  Answer this question
QuestionIf I bought the warranty and use it to get a fixed device, do I have to rebuy the warranty?
Asked 3 years ago by Kollin.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer If it was fixed, you still can use it unless they are giving you a new device then you have to buy a new warranty.
  Answered 3 years ago by Jorge
  Answer this question
QuestionHow do you check your 5 year warry if you can't find your recite
Asked 3 years ago by Anonymous.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer It was emailed to you.
  Answered 3 years ago by Jorge
  Answer this question
QuestionCan this plan provide protection for my Oculus Quest 2, if or when Damaged?
Asked 3 years ago by Ryan.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer Yes if you bought a warranty for that item within 2 years
  Answered 3 years ago by Jorge
  Answer this question
QuestionCan Geek Squad fix a controller I didn’t buy from Best Buy?
Asked 3 years ago by mynameistherence.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer Only if you’re a member of their Total Tech program
  Answered 3 years ago by DAETV
  Answer this question
QuestionDoes this cover video game consoles and controllers?
Asked 3 years ago by mynameistherence.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer as long as the controllers are docked in the main console, Yes
  Answered 3 years ago by dunnman99
  Answer this question
QuestionDoes this cover video game consoles and controllers?
Asked 3 years ago by mynameistherence.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer I believe so
  Answered 3 years ago by Sassy
  Answer this question
QuestionPurchased a TV and a two-year plan online. I received notification that my order was ready for pick up at the store but it did not mention the plan that I purchased with it. Will I receive paperwork or something with the terms of the plan?
Asked 3 years ago by JMcKinney.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer Your plan warranty should be on your receipt. Furthermore, if you have a Best Buy log in you can see all your warranties. Hope that helps.
  Answered 3 years ago by Neet97
  Answer this question
QuestionI need to replace the Remote that came with my TV as it stopped working. What do I have to do?
Asked 3 years ago by Anonymous.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer Order a replacement. Call customer service for the tv manufacturer
  Answered 3 years ago by Jonathan
  Answer this question
QuestionDoes the plan cover returns of product? I am within the two year window and would like to buy a newer model to replace my chrome book. Does this plan allow for a return of the product for a refund of the product cost before the plan was added?
Asked 3 years ago by Joey.
This question was asked about the related product: 2-Year Standard Geek Squad Protection
- Answer In my case they did because my problem could not be repaired
  Answered 3 years ago by htf1
  Answer this question
QuestionDo they come to your house it fix your tv
Asked 3 years ago by Anonymous.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer 50” tv or larger & they come to your house
  Answered 3 years ago by Mjtexan
  Answer this question

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Questions & Answers

5-Year Standard Geek Squad Protection

Q: QuestionDo you work on home security camera systems programming?

Q: QuestionThe Samsung LED screen is damaged. The picture is now no longer working properly at the point of damage. Item is ruined. Can I use my 2 year protection plan?

Q: QuestionDoes the tv wall mount come with my tv

Q: QuestionIs there any way I could access my protection plan on my newly created account? I bought an item about 9 months ago with a protection plan but without a Best Buy account so I couldn't access it with my new account.

Q: QuestionDoes the 2 year warranty cover the batteries on the Arlo pro 3

Q: QuestionDoes TV ext. warranty cover software related issues? TV I'm looking at has Google TV and per reviews there is a decent portion of reviewers who complain about software glitches or constant software related issues.

Q: QuestionLet say I bought something in a store in NY. Can I use your plan on another store anywhere? Or does it only works in the store I bought it originally?

Q: QuestionI purchased my 55" TV and had it delivered to my home address in MA but then moved it to my condo in NH to use. If I had a problem would the Greek Squad provide service in NH or would I have to move it back to my home address in MA?

Q: Questionwhen does my 2 warranty end? If I bought it the 20th of August 2020 would it expired the 20th of August 2022?

Q: QuestionWhat does standard protection cover? If the set stops working, does the protection cover replacement?

Q: QuestionIf I bought the warranty and use it to get a fixed device, do I have to rebuy the warranty?

Q: QuestionHow do you check your 5 year warry if you can't find your recite

Q: QuestionCan this plan provide protection for my Oculus Quest 2, if or when Damaged?

Q: QuestionCan Geek Squad fix a controller I didn’t buy from Best Buy?

Q: QuestionDoes this cover video game consoles and controllers?

Q: QuestionDoes this cover video game consoles and controllers?

Q: QuestionPurchased a TV and a two-year plan online. I received notification that my order was ready for pick up at the store but it did not mention the plan that I purchased with it. Will I receive paperwork or something with the terms of the plan?

Q: QuestionI need to replace the Remote that came with my TV as it stopped working. What do I have to do?

Q: QuestionDoes the plan cover returns of product? I am within the two year window and would like to buy a newer model to replace my chrome book. Does this plan allow for a return of the product for a refund of the product cost before the plan was added?

Q: QuestionDo they come to your house it fix your tv

QuestionDo you work on home security camera systems programming?

QuestionThe Samsung LED screen is damaged. The picture is now no longer working properly at the point of damage. Item is ruined. Can I use my 2 year protection plan?

QuestionDoes the tv wall mount come with my tv

QuestionIs there any way I could access my protection plan on my newly created account? I bought an item about 9 months ago with a protection plan but without a Best Buy account so I couldn't access it with my new account.

QuestionDoes the 2 year warranty cover the batteries on the Arlo pro 3

QuestionDoes TV ext. warranty cover software related issues? TV I'm looking at has Google TV and per reviews there is a decent portion of reviewers who complain about software glitches or constant software related issues.

QuestionLet say I bought something in a store in NY. Can I use your plan on another store anywhere? Or does it only works in the store I bought it originally?

QuestionI purchased my 55" TV and had it delivered to my home address in MA but then moved it to my condo in NH to use. If I had a problem would the Greek Squad provide service in NH or would I have to move it back to my home address in MA?

Questionwhen does my 2 warranty end? If I bought it the 20th of August 2020 would it expired the 20th of August 2022?

QuestionWhat does standard protection cover? If the set stops working, does the protection cover replacement?

QuestionIf I bought the warranty and use it to get a fixed device, do I have to rebuy the warranty?

QuestionHow do you check your 5 year warry if you can't find your recite

QuestionCan this plan provide protection for my Oculus Quest 2, if or when Damaged?

QuestionCan Geek Squad fix a controller I didn’t buy from Best Buy?

QuestionDoes this cover video game consoles and controllers?

QuestionDoes this cover video game consoles and controllers?

QuestionPurchased a TV and a two-year plan online. I received notification that my order was ready for pick up at the store but it did not mention the plan that I purchased with it. Will I receive paperwork or something with the terms of the plan?

QuestionI need to replace the Remote that came with my TV as it stopped working. What do I have to do?

QuestionDoes the plan cover returns of product? I am within the two year window and would like to buy a newer model to replace my chrome book. Does this plan allow for a return of the product for a refund of the product cost before the plan was added?

QuestionDo they come to your house it fix your tv