“Hello, We have just received a new Bosch washer, tried to run the first washing cycle, but the machine won't start. The start/pause signal is flashing. On the manual, it says this is related to a door lock issue. What should we do?”
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I haven’t had this problem with this machine but I did have it with a previous machine so maybe this will help. Mine wouldn’t lock and I got the same error message. Mine was a top loader so I leaned on the top and put some weight on and it was able to lock and worked good. Try that and if it works then the top is not going down all the way. If not then maybe it is going down too far.
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