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Response to rip2451. Manufacture date on back of Acer Chromebook is March 31, 2021. I bought it from BestBuy online as a "recertified" item. PLEASE NOTE the was no power cord with this Chromebook. Although I am satisfied with ACER CHromebook as a refurbished item, it is NG w/out a powercord! It is not worth buying it used if you have to pay for the cord at BEST BUY (sold in BB stores btwn $49-$69) bringing the cost up to a new chromebook! The ACER works great & I was able to give it an initial charge using a borrowed cord. And, the charge lasted well over the 12 hours of use so I was happy with that. However, I fully expected that BB would provide me w/a power cord as was shown w/one online when I purchased it. Silly me. I went back to the BEST BUY store thinking this would be simple. However, the BEST BUY return rep at the store explained that I would need to contact BEST BUY online in order to get the power cord that was supposed to come w/the chromebook since the store is separate from the online store. Fair enough. However, calling the call center was a waste of time. The online BB rep told me straight up that they will not be able to provide a power cord despite my having a screen shot of the laptop w/powercord that was shown when I made this purchase. No matter...I was told that not all refurbished products come with all the essential items such as a power cord. Doesn't "refurbished" mean its good to go? Apparently not. And, imagine all this back & forth for such a simple solution! The only thing the BB rep could do was an offer of a $25 credit --contingent upon authorization and requirement from me to purchase the cord from at the full retail price at BB or at a minimum price of an additional $50, & then maybe down the line I might see a $25 credit. BYE BYE BEST BUY! ...I purchased a power cord on line for about $17 & got it delivered before I even needed to recharge my Chromebook! So, my recommendation by the ACER Chromebook but shop around at Staples or an online store...anywhere other than BEST BUY!
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