A:AnswerThere could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified.
A:AnswerI'm very happy having purchased this model Acer. The solid state hard drive makes it operate much faster. I figure I can add an external hard drive, if I need more storage later.
A:AnswerAcer does not offer extended warranties for recertified models but you might check with PlanetROI who provides support and service for these products. Their contact information is:
Phone 1-844-433-8476
Email: [email protected]
Hours: M to F 8:00am to 5:00pm EST
A:AnswerThese products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
