Questions & Answers

Q: QuestionWill this Chromebook model be available to purchase at Best Buy Canada?

Asked 2 years ago by Doug.

Q: QuestionDoes it include the sleeve as shown in the picture

Asked 2 years ago by rhte.

• A:Answer Yes it is included

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the CPU speed?

Asked 2 years ago by Anonymous.

• A:Answer It is a i5-1335U, so you have 2 performance cores at 4.60 GHz and 8 efficiency cores at 3.40 GHz.

  Answered 2 years ago by eyefullVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy existing Samsung chromebook is incompatible with my Cannon HP3202 printer. Is the Acer Spin 714 or any other Acer chromebook compatible?

Asked 2 years ago by Greg.

• A:Answer It's possible your printer is not compatible with any Chromebook. These devices require a cloud ready printer. We suggest you contact Canon or check their support site to see if your particular model can be used with a Chromebook.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the screen refresh rate or Hz or FPS. Thanks

Asked 2 years ago by ChromebookFan.

• A:Answer The refresh rate on this Spin model is 60hz.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this a have matte (anti-glare) type of tocuh screen?

Asked 2 years ago by RG1234.

• A:Answer The LCD panel is not matte.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a never used 2021 713 Spin Chromebook still in the box. Can I trade it in for a discount on this new 714 Spin Chromebook?

Asked 2 years ago by MarkS.

• A:Answer Most likely not.

  Answered 2 years ago by memphistechiern

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model actually have Iris Xe Graphics?

Asked 2 years ago by Smith.

• A:Answer It appears to!

  Answered 2 years ago by memphistechiern

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this have a stylus inside? What are the difference from the last year model?

Asked 2 years ago by Ksldkskd.

• A:Answer No stylus. Best bet would be to compare, as for your other question.

  Answered 2 years ago by memphistechiern

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow much does it weigh? Does it get hot on bottom?

Asked 1 year ago by Learner.

• A:Answer Hadn't so far for me

  Answered 1 year ago by WendyRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Spin 714 allow for access to a 5G Mobile network?

Asked 2 years ago by ChoirBoy.

• A:Answer No.

  Answered 2 years ago by TeamAcer

  
  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionI'm planning to move to Canada. Will the warranty work there in case there is a problem while I am using the device?

Asked 2 years ago by Simarneedlappy.

• A:Answer probably not as most warranties are restricted to the country of purchase

  Answered 2 years ago by maxwell

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs it possible to buy the version with increased ram and I7 processor?

Asked 2 years ago by Eduardo.

• A:Answer Internal components such as CPU or GPU are not upgradeable on the laptop and Chromebook products. System memory is not upgradeable on Chromebooks as well.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (2)ReportAnswer this question