Questions & Answers

Q: QuestionMy Spin 713 has been overheating occasionally. Please provide information regarding battery replacement options. Thanks.

Asked 2 years ago by Walter.

Q: QuestionCan photoshop be used with this system?

Asked 3 years ago by Anonymous.

• A:Answer Chromebooks run off apps like an Android phone or tablet. If it's available as an app from Google Play or Chrome Web store, it should work.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionCan this be hooked up to a cellular plan?

Asked 3 years ago by Anonymous.

• A:Answer No.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionWifi 6e?

Asked 3 years ago by rimbaud.

• A:Answer This Chromebook has wifi IEEE 802.11 a/b/g/n/ac/ax.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionWhat material is this made of?

Asked 4 years ago by person.

• A:Answer The top cover is an aluminum material and the rest is plastic.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionWhat are the actual out-of-box dimensions of the product? You only list the weight.

Asked 4 years ago by Jamey.

• A:Answer See photos

  Answered 4 years ago by JessVerified Purchase

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Q: QuestionCan Microsoft software can add ??

Asked 4 years ago by Sazeela.

• A:Answer No you can not flash this Chromebook to add Windows Software like other Chromebooks.

  Answered 3 years ago by MrJesseVerified Purchase

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Q: Questioncharger that came with laptop is not working. other chargers i have in home do work and computer accepts charge, but i would like the new charger that came with device to work. who do i contact, BestBuy of Acer? how do i replace a faulty charger?

Asked 4 years ago by DPF.

• A:Answer Try Best Buy first... May have extra charger.

  Answered 4 years ago by DarryVerified Purchase

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Q: QuestionWifi 6e?

Asked 4 years ago by Anonymous.

• A:Answer Live in rural area, have to purchase data

  Answered 4 years ago by NotworththemoneyVerified Purchase

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Q: QuestionI want to get this for my husband. He needs a computer for both work and a little bit of at home gaming. Does this computer do well with gaming graphics?

Asked 4 years ago by Anonymous.

• A:Answer Unfortunetly, games don't work well on this Chromebook.

  Answered 3 years ago by MrJesseVerified Purchase

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Q: QuestionDoes it have Bluetooth

Asked 4 years ago by Bob.

• A:Answer Yes.

  Answered 4 years ago by YankeecemVerified Purchase

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Q: QuestionCan you use a Thunderbolt 3 docking station with the Acer Spin 713?

Asked 4 years ago by Anonymous.

• A:Answer Yes.

  Answered 4 years ago by nvarras7Verified Purchase

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Q: QuestionCan one use Microsoft office on this device?

Asked 4 years ago by Nga1981.

• A:Answer You can use Microsoft Office 365 cloud version and Microsoft Ofice Android app. I suggest trying these out on your current computer and phone to see if they are acceptable for your needs before making this purchase.

  Answered 4 years ago by ChromebookManVerified Purchase

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Q: Questionwhat stylus is the best option for this Chromebook?

Asked 4 years ago by Mianlu.

• A:Answer I have been using a Lenovo USI pen with no issue.

  Answered 4 years ago by FTC408Verified Purchase

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Q: QuestionDoes it have a SD card slot?

Asked 4 years ago by Person.

• A:Answer Yes

  Answered 4 years ago by FTC408Verified Purchase

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Q: QuestionThis laptop is listed as MIL-STD-810H tested. Does that include testing in high heat and very dusty environments? Will this Chromebook perform well in high heat and very dusty environments?

Asked 4 years ago by Halbertando.

• A:Answer I don't think that means high heat or dust resistant as that is different certification names. I only think that means drop protection.

  Answered 4 years ago by GreatVerified Purchase

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Q: QuestionCan I connect two of these Chromebooks together using Bluetooth?

Asked 4 years ago by BillL.

• A:Answer Acer has not tested this configuration, but you might post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 4 years ago by TeamAcer

  
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Q: QuestionHow is data transfer on this machine?

Asked 4 years ago by Carol.

• A:Answer Data transfer -switching to this as your current Chromebook from a previous the sync is in minutes - over the wifi speeds as subject to WiFi - USBC speeds are adequate like 1 gb in a minute - thunderbolt pretty fast under 1 min for 1gb

  Answered 4 years ago by GreatVerified Purchase

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Q: QuestionDoes this chromebook have Bluetooth 5.0 connectivity?

Asked 4 years ago by MikeD.

• A:Answer Hello MikeD. Thank you for your question. Yes, as per the information provided by the manufacturer, this Acer Chromebook Enterprise Spin 713 (CP713-3W) comes with Bluetooth 5.0 connectivity. You can check more technical specifications about this product here: ***https://www.acer.com/ac/en/US/content/model/NX.AHAAA.001*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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