“I recently bought this monitor and I set it up, I used the plug that came with it to connect to the montior, but it says cable not connected when I turn it on. I'm not sure if I need a VGA cable specifically”
1-1 of 1 Answer
Dear anynmous, We are sorry to hear the cable that came with your Acer monitor is not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America
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