Questions & Answers

Q: QuestionDoes this monitor support AMD FreeSync?

• A:Answer Yes, this monitor supports AMD FreeSync technology.

Q: QuestionHow can AcerVisionCare help my eyes?

• A:Answer AcerVisionCare reduces eye strain by minimizing screen flickering and blue light emissions.

Q: QuestionWhat is the maximum resolution of the Acer monitor?

• A:Answer The maximum resolution of this monitor is 1920 x 1080.

Q: QuestionWhat type of panel does this monitor use?

• A:Answer This Acer monitor uses an IPS panel.

Q: QuestionWhat is the response time of this Acer monitor?

• A:Answer This monitor has a response time of 1 millisecond.

Q: Questioncan you connect this monitor to a laptop

Asked 1 year ago by Carrie.

• A:Answer Yes u can i use with my gaming laptop

  Answered 1 year ago by C0D0Verified Purchase

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Q: QuestionDoes it include the hdmi cord?

Asked 4 months ago by Gee.

• A:Answer Yes, it does

  Answered 3 months ago by ClydeVerified Purchase

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Q: QuestionHow am I supposed to get sound from this if I use it for my Xbox One, if there is no audio jack or built in speakers?

Asked 7 months ago by GameWhale.

• A:Answer This monitor does not have any audio features. If your Xbox One requires a monitor with speakers, you will need to look elsewhere.

  Answered 7 months ago by OldMainframeGuyVerified Purchase

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Q: Questiondoes it let me run 120 fps on my ps5? need to know if it’s good for console gaming

Asked 2 weeks ago by edgarh.

• A:Answer Yes your console already runs at 120 fps you just don't be able to see it unless you have a monitor that can run 120hz luckily this one does!

  Answered 1 week ago by KimahriVerified Purchase

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Q: QuestionWhat is product height including stand?

Asked 3 weeks ago by Anonymous.

• A:Answer The dimensions of this monitor with the stand are: 21.21 x 16.71 x 7.28", WxHxD.

  Answered 2 weeks ago by TeamAcer

  
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Q: QuestionCan this monitor enable 120 fps on the new gen consoles?

Asked 1 month ago by Anonymous.

• A:Answer Yes. Only on certain games it supports it that is.

  Answered 1 month ago by DillonMVerified Purchase

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Q: QuestionDOES THIS CONNECT TO 120 VAC

Asked 1 month ago by Anonymous.

• A:Answer Yes, this monito is designed to connect to standard household electrical outlets, typically 100V - 240VAC 50-60Hz. It uses an external AC/DC adapter that converts the wall outlet voltage to the required DC voltage for the monitor.

  Answered 1 month ago by TeamAcer

  
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Q: Questionwill this monitor work with a dell computer

Asked 2 months ago by Jet.

• A:Answer yes that is what I am using it with

  Answered 2 months ago by CTRVVerified Purchase

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Q: Questionthe manual I received with the monitor says it has an audio in jack. And in the pictures it looks like that is the case as well. but there is none… did i get a manual for a different model?

Asked 3 months ago by Anonymous.

• A:Answer The KA242Y G0bi does not have an audio out port. The user guide will cover all SKU's within the model family. Some models such as the KA242Y Bbmiix have an audio out port and other models do not. We apologize for any inconvenience.

  Answered 3 months ago by TeamAcer

  
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Q: Questioni bought a monitor with speakers but was not available when i went to the store, i look for a replacement and did not have speakers . I want to return the unit and buy another one with speakers integrated.

Asked 4 months ago by LuisP.

• A:Answer Please contact BestBuy directly for assistance with your request. They will be best able to help you with your order so you can get the monitor you want.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionCan this be used for Apple MacBook desktop & laptop extra screen?

Asked 4 months ago by Anonymous.

• A:Answer This monitor will work fine with most any laptop that has HDMI or VGA connections.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionWhat is the height from the table? Will my laptop fit below it?

Asked 4 months ago by Height.

• A:Answer No a laptop will not fit under it unless you are keeping the lid closed. I use my laptop as a second monitor that i keep next to it.

  Answered 2 months ago by fiZleVerified Purchase

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Q: QuestionCan I use baseless monitor mount to hold it up?

Asked 4 months ago by Tim.

• A:Answer If the mount you want is VESA compatible 100mm x 100mm and supports the size of the monitor then it should work fine.

  Answered 4 months ago by TeamAcer

  
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Q: Questiondoes this monitor turn vertical

Asked 4 months ago by KevinF.

• A:Answer I have one. And it does…

  Answered 3 months ago by Anonymous

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