Questions & Answers

Q: QuestionWhy it is only in us can and mex Why not in other countries

Asked 5 years ago by LaptopMan.

Q: Questiondoes this laptop have a USB 3.0

Asked 5 years ago by jacob.

• A:Answer Absolutley.

  Answered 5 years ago by Lsxtrucker

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Q: QuestionWhat are the dimensions of the box and the total weight of the product (including charger, box, manuals...)? It´s for shipping purposes.

Asked 5 years ago by SebastianP123.

Q: QuestionWhat processer does the nitro have

Asked 5 years ago by Zvtt.

• A:Answer This Nitro has: AMD 3rd Generation Ryzen 5 4600H.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs there a setting for when it's plugged in all the time to preserve battery? My Lenovo and my Dell both had a setting you could enable that stopped charging at ~60% (the dell you could actually set the parameters, Lenovo was default 55-60%).

Asked 5 years ago by Bydesign.

• A:Answer No, and this is a unneccessary situation. Windows power management does an excellent job at controlling battery levels. Charging to a certain percentage could be done with 3rd party apps but I'm certain it would show no improvement. I've uninstalled that feature from more machines than I can count. Use the battery until it no longer holds an acceptable charge. Then replace the battery with a new one. They last for many years this is a high quality liPo battery pack.

  Answered 5 years ago by Lsxtrucker

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Q: QuestionWhat gpu does the system come with? Last time I checked on acers website, they said it was a 1650 ti but this page shows as a 1650

Asked 5 years ago by Eric.

• A:Answer I have only ever seen it listed as the 1650. The ti version ships on an Intel CPU version not the AMD CPU version.

  Answered 5 years ago by reddragon72

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Q: Questionwhen will it be available again?

Asked 5 years ago by Danielctr.

• A:Answer Check back daily.

  Answered 5 years ago by Lsxtrucker

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Q: QuestionDoes this have a second empty M.2 slot for an SSSD and a second empty drive bay?

Asked 5 years ago by jb.

• A:Answer Yes, it has a second M.2. If you look at the reviews, one has a picture of the motherboard. Right to the right of the RAM socket is the second M.2. There is also a bay for a standard laptop HDD.

  Answered 5 years ago by Sparkstalker

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Q: Questionhow many watts is the power supply

Asked 5 years ago by goobah.

• A:Answer The AC adapter is 135W 19.5V.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionWill I be able to change they backlit keyboard colors on this Acer Laptop?

Asked 5 years ago by ThatOneGuy.

• A:Answer No. Multi zone RGB keyboard is available only on the Ryzen 7 and the higher end intel model. This model gets red backlight adjustable brightness.

  Answered 5 years ago by Lsxtrucker

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Q: QuestionWill this specific model have 120hz or 144hz? or will it have 60hz like last generations nitro 5?

Asked 5 years ago by Anonymous.

• A:Answer This did NOT come with 144Hz. Only 60Hz.

  Answered 5 years ago by mpsbaby

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Q: QuestionIf i add an hdd,eill the warranty be lost?

Asked 5 years ago by JAZZ9802.

• A:Answer No, as long as no damage occurs by doing so the warranty will remain intact.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan we preorder this?

Asked 5 years ago by Mystic.

• A:Answer I think its now in stock

  Answered 5 years ago by CR700

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Q: QuestionWhen will this be available?

Asked 5 years ago by Ulot.

Q: QuestionCan you play Five M?

Asked 4 years ago by Trey.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 4 years ago by TeamAcer

  
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Q: QuestionHow is this computer for performing musicians doing live streaming concert workshops in schools, community centers , libraries etc.?

Asked 5 years ago by Mushmouth.

• A:Answer Should be fine. I use this laptop as a mobile studio when I'm called to produce. I also use it to stream to twitch while gaming on it. I stream my Xbox one X and Ps4 through via OBS. I didn't have any issue with the stock parts. But I did upgrade mine to get the best performance for my demand. It's good out the box but better upgraded. Here is what I added: Added in the second M2 slot: SanDisk - Ultra 1TB Internal PCI Express 3.0 x4 (NVMe) Solid State Drive Removed standard 8 GB Ram and added 16GB 3200MHz DDR4 CL20 SODIMM (Kit of 2) HyperX Impact. Don't buy the crucial Ballistix 3200MHz it will only run at 2666MHz because it needs to have the XMP Profile turned on. The Nitro 5 lower end models don't have the XMP profile in the BIOS. The Hyper X ram runs 3200MHz out the box. Added a 2.5 laptop 2 TB HDD (hard disc drive) Even without the upgrades you should be fine. But upgrade and you will be fine for much longer. But what I like about this laptop is you have options in the upgrade area.

  Answered 4 years ago by Losthedude

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Q: QuestionCan you play COD on this laptop?

Asked 5 years ago by COD.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhat single Stick of Ram do you recommend ive been looking for hours on what ram stick to use but am still so confused

Asked 5 years ago by jaja15.

• A:Answer This laptop supports DDR4 3200 memory; each slot supports up to 16GB. Memory brands supported but not limited to Hynix and Micron.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs the keyboards good

Asked 5 years ago by Loool.

• A:Answer Yes, the keyboard is one of the best laptop keyboards on the market. Nice mechanical feel, while still keeping that easy push on every key so you dont feel like youre mashing your keyoard to type. If you dont ike it for some reason, you can aways hook up you own keboard (and mouse).

  Answered 5 years ago by Cameron

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