Questions & Answers

Q: QuestionWhat comes included in the box?

Asked 3 years ago by Rickdays.

• A:Answer The laptop, power cord, AC adapter and documentation.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionWhat size is the video memory?

Asked 3 years ago by MachOneCrow.

• A:Answer Up to 6GB VRAM.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionI just bought this laptop yesterday. I needed a new gaming laptop for the sims games. Sims 4 etc sims 5 when it comes out. I needed a laptop that would play sims extremely well. Did I make a great choice or Am I going to regret it

Asked 3 years ago by Rrrr.

• A:Answer Great choice

  Answered 3 years ago by mystc1

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Q: QuestionI cannot find this model on the Acer web. Is this model the same as the Predator Helios 300 Gaming Laptop - PH317-56-70XJ as listed on the Acer web? If it is not the same, are there ANY specifications that are different?

Asked 3 years ago by vince57.

• A:Answer One has a 15" screen, the other is 17". Also the graphics power is slightly higher on the 17" model. Everything else is the same.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionCan you use G-SYNC over the dedicated DisplayPort, assuming I have an external G-SYNC monitor?

Asked 3 years ago by Me.

Q: QuestionHow long will this Black Friday deal ends? (Acer predator helios 300)

Asked 3 years ago by Squa.

Q: QuestionWhat version of Windows is on the computer?

Asked 3 years ago by Bob.

• A:Answer Windows 11 Home

  Answered 3 years ago by Anonymous

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Q: QuestionIs there any warranty from acer official of this laptop?

Asked 3 years ago by Anonymous.

• A:Answer Acer provides a one year manufacturer's domestic warranty against hardware defects. Warranty information can be found on our support site then clicking on Support.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionDoes this model support virtualization. (Virtual machine not VR)? If so, is it enabled by default or must it be enabled by a setting in the BIOS? How is BIOS accessed?

Asked 3 years ago by GrantZ.

• A:Answer There's a setting in BIOS for this under the Advanced tab.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionIs the screen anti-glare?

Asked 3 years ago by Wbar.

• A:Answer Yes, it's a non glare LCD screen.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionDoes this laptop covers International warranty(especially for india) ?

Asked 3 years ago by doffy.

• A:Answer Acer provides a domestic warranty in the country of purchase and an International Travelers Warranty for the laptop products. This applies to genuine travelers only; if you travel a lot we highly recommend you read the terms and conditions on our website under Support. This page also provides links to the ITW service locations, ITW FAQ, and ITW Service Limitations. Please note if you purchase the system in the US but live outside North America, you will not get a domestic warranty in your country of residence. If local repair and support is important to you, we recommend you purchase the system in the country of residence.

  Answered 3 years ago by TeamAcer

  
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Q: Questionhow many cores does this variant have?

Asked 3 years ago by neko.

• A:Answer According to Intel, the i7-12700H CPU has 14 cores.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionHow good is this monitor for video & photo editing in the Adobe suite? Scale of 1 to 5 (5 being best)?

Asked 3 years ago by JL.

• A:Answer 5

  Answered 3 years ago by WdharddriveVerified Purchase

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Q: QuestionJust bought the Acer Predator laptop. (And now it’s on sale☹️). It says it has Webroot antivirus free for 6 months. How do I activate this? I did not see an icon or an activation key code.

Asked 3 years ago by Teen.

• A:Answer They send it via email

  Answered 3 years ago by WdharddriveVerified Purchase

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Q: QuestionHi, is it good and strong enough for photo editing? Lightroom and Photoshop mainly. Thank you

Asked 2 years ago by sorians.

• A:Answer Yes, this should work fine but we do recommend you make sure to check the system requirements of any software you install, and make sure the laptop specs meet or exceed those requirements for best results.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionIs this laptop G Sync featured ?

Asked 3 years ago by Ked7.

• A:Answer Yes

  Answered 3 years ago by mystc1

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Q: QuestionIs the storage expandable and if so does it have two slots or a single slot?

Asked 3 years ago by B.

• A:Answer There are 2 Slots for a Max of 32GB. My answer is based on the specs for model PH317-56-70X which TeamAcer says has All the same Specs as the BestBuy Model (except for a 17" screen and "slightly higher graphics power"). The PH317 also says the memory is DDR5 (but there is an answer from TeamAcer to another question which says the BestBuy Model only supports DDR4 - maybe the answer given is wrong?).

  Answered 3 years ago by vince57

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Q: QuestionDoes this computer has the MUX switch?

Asked 3 years ago by cd144.

• A:Answer No.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionDoes this come with wifi 6 or 6e?

Asked 3 years ago by mc.

• A:Answer Yes this laptop supports 802.11 a/b/g/n/ac/ax which supports wifi 6.

  Answered 3 years ago by TeamAcer

  
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