Questions & Answers
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 11927650
$1,808.00
Save $91.99
Comp. Value: $1,899.99
Page Showing 101-110 of 110 questions
Q: QuestionWhen will this laptop be available? All other brands have made available 5070 Ti models bar Acer
Asked by Curious.
- A:Answer I need to buy this by the end of the month I need this now.
Answered by Anonymous
Q: Question3 Questions: 1. Is the ram soldered in and can you replace all the ram in the future? 2. How many NVME slots? 3. What is the laptop made of? (aluminum, plastic, or mix - If it is a mix, which parts are plastic and which parts are aluminum?)
Asked by Daniel.
- A:Answer 2 slots up to 64gb
Answered by lemon
Q: QuestionDoes this product come with intel holiday bundle keycard
Asked by CesarJacome.
- A:Answer Hi, I am planning to buy the Acer Predator Helios Neo 16S (SKU 6619312), and I need to confirm whether this product includes the Intel Holiday Bundle (Intel Master Key). Acer support already told me to verify this directly with Best Buy. According to Intel’s official website for the Holiday Bundle / Intel Software Advantage Program (softwareoffer.intel.com), this promotion applies to eligible laptops sold by “Participating Sellers,” and Best Buy is listed as one of these participating retailers. The Intel terms also state that the bundle is included only when the seller provides the Intel Master Key or when the seller marks the product as participating. Because of that, I need to know: Does SKU 6619312 include the Intel Holiday Bundle Master Key? If the offer is included, the Intel Master Key should appear under my Best Buy Digital Library after purchase. Could you please confirm whether this specific model (PHN16S-71-98RF, SKU 6619312) is eligible for the Intel Holiday Bundle? Thank you.
Answered by CesarJacome
Q: QuestionIt says 165hz refresh rate but store model was at 240hz and was unable to reduce it to 165, or even 60hz refresh rate. Can reduced the refresh rate be changed to under 240hz or is it locked at that?
Asked by James.
- A:Answer Is this a new feature introduced a few weeks ago to address the complains on internet reviews how the 240hz refresh rate strains the battery life?
Answered by Anonymous
Q: QuestionWhen is this planned to come out?
Asked by Theweasel.
- A:Answer While we do not yet have a release date, it is projected to ship in the Spring 2025, so it should be coming soon.
Answered by TeamAcer

Q: QuestionWhen is the release date of this production?
Asked by Anonymous.
- A:Answer While we do not have an actual release date, it is scheduled to be released in Spring 2025.
Answered by TeamAcer

Q: QuestionIs the WiFi card upgradable? Or is it Soldered in?
Asked by Daniel.
- A:Answer TeamAcer, you said the Wifi isn't upgradable in Acer products in your answer above, but that isn't true. Last years Acer Predator Neo 16 had upgradable wifi (it wasn't soldered in). I was wondering if this version (the slim version) wifi will be soldered in since it will be slimmed down compared to last year.
Answered by haley
Q: QuestionThis laptop uses the Ultra 9 285hx or Ultra 9 285h processor?
Asked by WAAA.
- A:Answer The CPU is the Ultra 9 285h processor.
Answered by TeamAcer
Q: QuestionWhen are they releasing this laptop? It says “coming soon” on the website.
Asked by Christian.
- A:Answer When is the release date
Answered by Suresh
Q: QuestionThe listing says the laptop has a 240Hz screen, but is the laptop's screen also capable of dropping to 60Hz to conserve battery?
Asked by Anonymous.
- A:Answer Yes, you can lower it by going to System settings>Display>Advanced display to choose the refresh rate you want.
Answered by TeamAcer









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