Questions & Answers

Q: QuestionWill this be going on sale again soon? UwU

Asked 4 years ago by Creepy.

• A:Answer Hello there. Thank you for your question. To check on this information, we kindly suggest you to contact the retailer support center using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button that is located in the lower right corner of the retailer website. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionHow many ports does this computer have?

Asked 4 years ago by Bob.

• A:Answer Here is a link that shows all ports on this model: https://www.acer.com/ac/en/US/content/predator-model/NH.QE8AA.001

  Answered 4 years ago by TeamAcer

  
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Q: QuestionIs the 16GB of ram dual rank or single rank? (2x 8GB or 1x16GB)? Also, if I want to add an M.2 SS memory, is there a limit to the length? What is the connection style for M.2?

Asked 4 years ago by professorspock.

• A:Answer This ships with 2x8GB dual channel memory. The M.2 SSD specs are: M.2 SSD 2242/2280 (PCIe Gen4x4).

  Answered 4 years ago by TeamAcer

  
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Q: Questionthis one works whit mux switch?

Asked 4 years ago by mathias.

• A:Answer The 3060 base model doesn't have MUX switch.

  Answered 4 years ago by Paddydeng

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Q: QuestionWhen will this go back in stock? Release date for the 3070 version?

Asked 4 years ago by Anthoni.

Q: QuestionWhat is the screen response time on this laptop? Is it 3ms?

Asked 4 years ago by inanbd.

• A:Answer the response time is 3ms which is perfect for gaming, especially on a laptop.

  Answered 4 years ago by Furyspectre

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Q: Questiononly 2 usb ports?

Asked 4 years ago by heime2003.

• A:Answer This has four USB ports- 2 USB 3.2 Type A Ports, and two 3.2 Type C Ports.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionWhy isn't this laptop available for delivery?

Asked 4 years ago by Unsatisfied.

Q: Questionplease tell me, if you enable FULL HD in games, the picture will be good as on the FULL HD monitor, or soapy?

Asked 4 years ago by Vital.

• A:Answer You understand its 2K display right?

  Answered 4 years ago by justanutheridiot

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Q: QuestionDoes this laptop have a TPM 2.0 chip? I can't find whether it does on Acer's website or elsewhere. However, the Triton 300 SE does state it has TPM on Acer's website. This is a concern seeing how TPM 2.0 is a requirement for Windows 11.

Asked 4 years ago by Randy.

• A:Answer Yes this laptop has TPM 2.0.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionDoes this laptop have a mux switch? and how many m2 slots does this laptop hold?

Asked 4 years ago by Obi.

• A:Answer There is no mux switch on this model. It needs one! Check YT reviews about M.2 slots.

  Answered 4 years ago by Skip

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Q: QuestionCan I get de 240Hz version here as well?

Asked 4 years ago by josepablogb.

Q: QuestionDoes this laptop have advanced Optimus or any way to bypass the igpu?

Asked 4 years ago by John.

• A:Answer No advanced optimus but you can bypass connecting an external display.

  Answered 4 years ago by Michael

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Q: QuestionCan i add a 2.5 sata hard drive for additional storage on this?

Asked 4 years ago by Drew.

• A:Answer No, this laptop does not have a 2.5" slot to add a SATA hdd.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionDoes this model have the super-bright mini-LED screen? Or the conventional IPS screen?

Asked 4 years ago by Singularity.

• A:Answer This laptop has an IPS screen and does support up to 165hz refresh rate, with 3ms response time, and 500nits of brightness.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionIn the specifications planted that total storage is 512gb, this is correct? or is a possible expand the storage capacity

Asked 4 years ago by Carlos.

• A:Answer This model ships with a 512GB but you can upgrade that to a higher capacity SSD if you need.

  Answered 4 years ago by TeamAcer

  
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Q: Questionwhen it will be on sale

Asked 4 years ago by LIZ.

• A:Answer It is on sale until tomorrow. 07/25/2021

  Answered 4 years ago by Minizorg

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Q: QuestionWhen will this item be available?

Asked 4 years ago by Tony.

Q: QuestionIs it possible to install an HD audio driver in this? I want to use it for video editing and the preexisting audio driver is not ideal for that purpose.

Asked 3 years ago by ChrisS.

• A:Answer Acer recommends the driver that is included with the product, but you might post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 3 years ago by TeamAcer

  
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