Questions & Answers

Q: QuestionHow many speakers can this service conceal?

• A:Answer This service can conceal up to five speakers.

Q: QuestionDo the installers provide the speaker wire?

• A:Answer Yes, the installers will supply the speaker wire.

Q: QuestionDoes this service include a warranty?

• A:Answer Yes, Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.

Q: QuestionWill the installers configure my TV?

• A:Answer The installers will complete your smart TV’s initial software configuration process.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 195 minutes.

Q: QuestionWill the installers clean up after the service?

• A:Answer Yes, the installers will clean up the work area and remove any packaging you don’t want to keep.

Q: QuestionDoes the service include running speaker cables?

• A:Answer Yes, the service includes running speaker cables up to 100 feet.

Q: QuestionHow long is the workmanship warranty for this service?

• A:Answer Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 75 minutes.

Q: QuestionAre the cables neatly dressed with this service?

• A:Answer Yes, wires and cables will be neatly dressed when necessary.

Q: QuestionCan the installers set up my audio component?

• A:Answer Yes, the installers will set up your audio component for the speakers to connect to.

Q: QuestionDo the services include setting up video components?

• A:Answer No, this service does not include setup of audio or video components.

Q: QuestionWill the installers clean up the work area?

• A:Answer Yes, the installers will clean up the work area and remove packaging.

Q: QuestionDoes this include the labor cost to run the speaker wire and install the speaker? The ceiling is open with no sheetrock.

Asked 2 years ago by Swire.

• A:Answer Yes

  Answered 1 year ago by itspersonalVerified Purchase

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Q: QuestionWhat is included in an add on 5 speaker wire concealment install in a single room?

Asked 2 years ago by Jwd.

• A:Answer They will make holes in dry-wall and put in the speakers. They will also run the wires from the speakers to the receiver, but only to a certain distance. They will set up the speaker software and tune it up. If you have anything other than drywall, it is a different service.

  Answered 2 years ago by kunatirVerified Purchase

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Q: QuestionIs this an add on to the AV set up, or an add on to a 2 speaker conceal?

Asked 4 years ago by hinesw.

• A:Answer My install was a new install of a five speaker pre wired installation for a new AV setup.

  Answered 3 years ago by MarkPVerified Purchase

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Q: QuestionNeed price on 65" Samsung tv and existing surround sound set up. Thank u

Asked 9 years ago by Anonymous.

This question was asked about the related product: Add-On: Up to Five (5) Speaker Installation

• A:Answer The price of the tv has dropped a lot so I really can't help you, sorry.

  Answered 3 years ago by MarkP

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Q: Questionhow much does it cost to "conceal" wires and run them through the walls?

Asked 12 years ago by Anonymous.

This question was asked about the related product: Add-On: Up to Five (5) Speaker Installation

• A:Answer My home was a new home that came prewired. I did have one tv installed that was not prewired and the Geek Squard did a great job of doing an install with no wires showings. Sorry I can't help about the cost.

  Answered 3 years ago by MarkP

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