“I have a Harmony 700 that doesn’t work well. Purchased a 665 that needs setup. Can you setup the 665 in the store if I bring you model numbers?”
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Hi George. Thank you for your question! Harmony remotes really do need to be set up in the home. Even if we have the model numbers for the products in your home, it couldn't be fully set up in the store. We'd recommend setting up an in home appointment to get the new remote set up with your devices. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
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