A:AnswerHey Charles. Thanks for reaching out about this. I'm sorry you're running into issues. We might be able to do that! We'd be happy to look into it and see what we can do. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for reaching out about this. We should be able to do that! If you have any other questions, please let us know. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for reaching out about this. We can definitely come back out and make sure everything is working as it should. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHey there again! I did locate the picture and found the questions. I'd recommend purchasing another mount that can support the new TV just in case. And if we don't need to use it, that's okay - we can just return it. As far as the cables go, we'll need some 4K HDMI cables more than likely. We'd like to know more about the setup so we can make accurate recommendations. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for reaching out to us. We are unable to see any attached question and apologize for that. Please re-upload your question typed out so we can best help you. Thanks!
A:AnswerHi Mike. Thanks for reaching out about this! Depending on the TV's size, we'd want a TV connect and mounting service to mount the TV and connect it with your existing/new devices. This will also allow us to remove your existing TV from the wall so you don't need to worry about that! If you have any further questions, you can either reach out to your local Best Buy or us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for reaching out about this! When we do the installation, part of the setup is checking for updates, absolutely. Please let us know if you have any further questions!
A:AnswerHi Sandi. Thank you for your question. If you are referring to a Total Tech Support membership, this will discount the price down to $49.99 for installing and calibrating your soundbar. If you have any other questions, please let us know!
A:AnswerHi there. Thanks for your question! We should be able to edit an appointment if it's fairly far away from the appointment date. If the date is coming up and we change anything, we'll likely lose the date. We can look into this if you'd like and see what happens. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for reaching out to us about this. I'm sorry to hear about your receiver! We can likely come on out there to diagnose and repair the unit. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Bill. Thanks for your question. We'd like to know what you're referring to - if this is a distance from one TV leg to another or something else. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Frank. Thanks for reaching out and letting us know about this. We appreciate the forwardness in keeping us all safe. If you have recently come in contact with someone that was tested positive for Covid-19, with your appointment around the corner, we'd want to reschedule. We likely wouldn't have to push far out because if you're talking July 20th to August 4th, that is the two week isolation period. I think at this point, I recommend you should get tested if possible and if everything shows negative, we'll try and go with the appointment. If you have further questions or concerns, we'd highly recommend speaking with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator. I wish you all the best, Frank. Stay healthy. Thank you!
A:AnswerHi Cedric. Thanks for your question. This may cover that installation. We'd like to know more about the whole setup, like if we are installing speakers or other devices along with it. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out about this. We definitely should be able to help out with this! To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Randy. Thanks for your reaching out to us for this. This is an awesome setup. I'm sorry you're running into issues. We should be able to help you out here. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question, Rollins! We should be able to help uninstall and reinstall your home theater system. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great question. The headphone plug in on the back generally is only for a wireless receiver so you can use cordless headphones. We can definitely help you out, make sure and find an option if need be. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out about this. We definitely can look into this for you. We'd recommend connecting with your local Best Buy's Autotech team to get a definitive answer however.
You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for reaching out about this. The price can vary depending on the amp. We'd recommend connecting with your local Best Buy's Autotech team as they can provide you accurate pricing and help you find the best options if that's still needed. You can find information about your local store at www.bestbuy.com/storelocator.
