Questions & Answers

Q: QuestionDoes the service include attaching the TV mount?

• A:Answer Yes, the service includes attaching the TV mount.

Q: QuestionWill the installers connect the TV to a power outlet?

• A:Answer Yes, the installers will connect the TV to an existing power outlet.

Q: QuestionDo I need to supply the TV mount for this service?

• A:Answer Yes, the customer needs to supply the TV mount for this service.

Q: QuestionCan the service provider haul away my old TV?

• A:Answer Yes, the service provider can haul away your old TV to be recycled.

Q: QuestionDoes this service include delivery of the TV?

• A:Answer Yes, the service includes delivery to a room serviced by an elevator or up to the third floor.

Q: QuestionWhat does the TV mounting service include?

• A:Answer The service includes delivery, unboxing, attaching the mount, and neatly dressing cables.

Q: QuestionWill the installer clean up after the TV mounting?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer Yes, the installer will clean up the work area and remove packaging.

Q: QuestionIs there a warranty for the TV mounting service?

• A:Answer Yes, the TV mounting services are backed by a 90-day limited workmanship warranty.

Q: QuestionCan the service provider reinstall my old TV?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer Yes, the service provider can reinstall your existing TV into another room.

Q: QuestionDoes this service include a warranty for the work?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer Yes, this service includes a 90-day workmanship warranty.

Q: QuestionWhat is the duration of the workmanship warranty?

• A:Answer The workmanship warranty is for 90 days.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 35 minutes.

Q: QuestionWill the technician test the TV after mounting it?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer Yes, the technician will test the TV functionality after plugging it in.

Q: QuestionWhat does this service include for TV mounting?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer This service includes delivery, unboxing, and attaching the TV mount.

Q: QuestionDoes this service include cleaning up the work area?

• A:Answer Yes, this service includes cleaning up the work area and removing packaging.

Q: QuestionHow long does the TV mounting service take?

• A:Answer The estimated time to complete the service is 45 minutes.

Q: QuestionWhat size of TV does this mounting service support?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer This TV mounting service supports TVs from 56" to 90".

Q: QuestionIs there a warranty on the TV mounting service?

• A:Answer Yes, Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Q: QuestionWill the installer test the TV after mounting it?

• A:Answer Yes, the installer will plug in the TV and test its functionality after mounting.