Questions & Answers

Q: QuestionCan the service provider haul away my old TV?

• A:Answer Yes, the service provider can haul away your old TV to be recycled for additional fees.

Q: QuestionDoes the service include neatly dressing the cables?

• A:Answer Yes, the service includes neatly dressing exposed cabling.

Q: QuestionDoes this service include removal of the old TV?

• A:Answer Yes, removal of the old TV is available, but it requires additional services and fees.

Q: QuestionDoes the service include cleaning up the work area?

• A:Answer Yes, the service includes cleaning up the work area and removing any packaging after the installation.

Q: QuestionCan the installers provide recommendations on TV placement?

• A:Answer Yes, the installers can make recommendations on placement for the best viewing experience.

Q: QuestionDo I need to supply the TV mount for this service?

• A:Answer Yes, the customer needs to supply the TV mount for this service.

Q: QuestionDoes the service include testing the TV after mounting?

• A:Answer Yes, the service includes plugging in and testing the TV to ensure it works properly.

Q: QuestionWhat does the TV mounting service include?

• A:Answer The TV mounting service includes delivery, unboxing, attaching the TV mount, mounting the TV on a wall or furniture, neatly dressing exposed cabling, plugging into existing power outlet and testing functionality, cleaning up and package removal

Q: QuestionHow long does the basic TV mounting service take?

• A:Answer The estimated time to complete the basic TV mounting service is 40 minutes.

Q: QuestionWhat is the estimated time to complete the service?

• A:Answer The estimated time to complete the service is 40 minutes.

Q: QuestionCan the installers haul away my old TV?

• A:Answer Yes, the installers can haul away your old TV to be recycled for additional fees.

Q: QuestionWill the installers test the TV after mounting it?

• A:Answer Yes, the installers will plug in and test the TV's functionality.

Q: QuestionDo the installers clean up after the TV mounting?

• A:Answer Yes, the installers will clean up the work area and remove packaging.

Q: QuestionHow long does the basic TV mounting service take?

This question was asked about the related product: TV Basic Mounting, 56" to 90"

• A:Answer The estimated time to complete the service is 35 minutes.

Q: QuestionCan the service include delivery of the TV?

This question was asked about the related product: TV Basic Mounting, 91" or Larger

• A:Answer Yes, the service includes delivery to a room serviced by an elevator or up to the third floor.

Q: QuestionIs there a warranty on the TV mounting service?

This question was asked about the related product: TV Basic Mounting, 91" or Larger

• A:Answer Yes, there is a 90-day workmanship warranty for the TV mounting service.

Q: QuestionWill the technician test the TV after mounting it?

This question was asked about the related product: TV Basic Mounting, 91" or Larger

• A:Answer Yes, the technician will test the TV functionality after plugging it into an existing power outlet.

Q: QuestionDo I need to supply the TV mount for this service?

This question was asked about the related product: TV Basic Mounting, 91" or Larger

• A:Answer Yes, the customer needs to supply the TV mount for this service.

Q: QuestionWill the installers clean up the work area after mounting the TV?

This question was asked about the related product: TV Basic Mounting, 91" or Larger

• A:Answer Yes, the installers will clean up the work area and remove packaging after the installation.