Questions & Answers

Q: QuestionCan you have the installer attach a new wall bracket?

Asked 3 years ago by Cyd.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer That's exactly what I did. I lost the previous mounting hardware for the back of my TV, so they removed the old wall bracket, put in a new one, and mounted the TV, all ion a matter of minutes.

  Answered 3 years ago by sailorlonVerified Purchase

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Q: QuestionI just ordered a Roku TV from Best Buy, will they come in and set up my Roku device using my existing Roku account. They will need to log on to the wifi and set up the system so it runs perfectly.

Asked 3 years ago by MG.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer There Geek Squad employee's are fantastic and they will set it up for you. Now in days, you have to pay for service's. And I had there Geek Squad set up mine. There fantastic. They know what they are doing. Goodluck

  Answered 3 years ago by Nice

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Q: QuestionWe just purchased a new TV with setup included and it is placed on a TV stand (table). Now we want to move the table/TV to another wall next to where it currently sits. Can your crew unplug the TV and reconnect it for us once the table is moved?

Asked 3 years ago by LO9511722.

• A:Answer Yes for a fee

  Answered 2 years ago by EduardoAVerified Purchase

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Q: QuestionWhat is the charge for delivery & connection of a 55” tv just on a tv stand not a wall mount

Asked 3 years ago by Elly.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer No charge at all

  Answered 3 years ago by bouskinearlofdwarkill

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Q: QuestionWill you mount TV onto a TV Stand Table Top TV Base for 37-70 inch LCD LED OLED 4K Flat Screen?

Asked 3 years ago by Buffer.

• A:Answer My tv is on a stand, not wall mounted.

  Answered 3 years ago by HappyjackVerified Purchase

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Q: QuestionDoes Bet Buy still do TV calibrations?

Asked 3 years ago by Grizly.

• A:Answer No

  Answered 2 years ago by PrakashMVerified Purchase

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Q: QuestionI am having a 55 in TV that was shipped here along with a TV stand bought for this TV. Do they put legs on the floor and then lift the TV from there to the entertainment table? Or do they need to use my dining table to install the legs?

Asked 3 years ago by Mleighb.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer They installed my tv with ease. It took 15 minutes for them to put on the legs & then up onto my bedroom counter. I don’t think you need to put it on your dining room table.

  Answered 3 years ago by SRSRVerified Purchase

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Q: QuestionIf I purchase tv connection and set up. how do I make an appointment to have geek squad come out?

Asked 3 years ago by Elbe.

• A:Answer Call or make an appointment online

  Answered 2 years ago by EduardoAVerified Purchase

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Q: QuestionI want to ditch cable and go to streaming, but I have no idea how to unhook the cables and leave my internet. I purchased my tv from Best Buy. I was wondering if the Geek Squad would come out and set up for me.

Asked 3 years ago by Peny.

• A:Answer I joined Best Buy total tech support. They delivered and installed the TV, helped me accessed the home router, provided initial very helpful instructions. Well worth it for me.

  Answered 3 years ago by GoodProductVerified Purchase

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Q: QuestionDo you offer walk mount and hook up to cable I’m having a delivery on dec 5 and am interested in purchasing wall mount and cable hook up

Asked 3 years ago by Anonymous.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer There Geek Squad employee's are fantastic. They will mount your TV and hook up your cable too. They hooked up my cable to my new 55 in TV and took my old one away for me. They come in with their masks on and they cover their shoe's, so they don't want to dirty your floors. So, I would definitely recommend there Geek Squad. It's a bit pricey but it's all worth it, at the end of the day! Goodluck

  Answered 3 years ago by Nice

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Q: Questionif i buy a 43" tv from best buy do you charge how much for delivery and set up in Boulder CO?

Asked 3 years ago by Anonymous.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer Call

  Answered 2 years ago by NancyW441715010Verified Purchase

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Q: QuestionI have a 24” tv in a heavy entertainment center. I plan on buying a 55” tv and having it installed. Can I get the entertainment center removed by the people installing the tv, at an extra charge if necessary?

Asked 3 years ago by Bart.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer Call

  Answered 2 years ago by NancyW441715010Verified Purchase

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Q: QuestionWe have a 45 inch tv installed on a stand. We are replacing it with a 50 inch tv. Can we use the same stand? Will that be considered a mounting just the same as if it was installed into the wall expense wise?

Asked 3 years ago by Shelley.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer Possibility Call

  Answered 2 years ago by NancyW441715010Verified Purchase

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Q: QuestionAre some tv’s better for antenna applications then others I have one that I can’t seem to save channels when I turn the rotor I loose some when I rescan my old tv did not have that problem

Asked 3 years ago by Buck.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer Call

  Answered 2 years ago by NancyW441715010Verified Purchase

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Q: QuestionWhy we need abtv connect56 I inch when we buy a tv Sony 65 inch

Asked 3 years ago by Anonymous.

• A:Answer Cables may need to be changed and they are familiar with what setup is needed.

  Answered 2 years ago by SteveVerified Purchase

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Q: Questionwill Geek Squad move old tv stand and move new one in place

Asked 3 years ago by ken.

• A:Answer YES! The Squad does that as part of the general service when installing your new TV. They will even make sure it it operating properly.

  Answered 3 years ago by MarkleVerified Purchase

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Q: QuestionJust purchased a 75 inch tv model # un75au8000casa and was wondering if I could hook up my boss speakers and sub to the tv?

Asked 4 years ago by Johnny.

• A:Answer I had a sony sound system hooked to my tv with arc cable.

  Answered 2 years ago by LadyVerified Purchase

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Q: QuestionHOW MUCH TO PROGRAM A UNIVERSAL REMOTE MX 980

Asked 4 years ago by JS.

• A:Answer Anything we needed programmed to our TV they did… we have a sound bar and cable box… they helped us through getting everything “synced “ and ready to use immediately!

  Answered 2 years ago by CarlaB

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Q: QuestionDoes TV set up include connection to my existing cable system?

Asked 4 years ago by Chris.

This question was asked about the related product: TV Setup, 55” or Smaller

• A:Answer If you have there Geek Squad come to your home to installed your TV. Then yes, they will hook up your TV to your cable box. They did that for me. And they also took my old TV with them. Their employees, were amazing and clean. They come with their masks on, and they cover their shoe's, so they don't dirty your floors. I personally recommend there Geek Squad. I can honestly say, I had a great experience with the two guy's who came to my Apt building. Goodluck

  Answered 3 years ago by Nice

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