A:AnswerBy "over my fireplace, not to a wall" I infer you mean it sits on a mantel (shelf). In the Best Buy specs are the weight of the TV and the dimensions of the TV stand that is delivered with the TV. You will have to evaluate if the TV will fit on the mantel. If the mantel is sturdy and steady (there is not much chance the TV will fall down), tell Best Buy where you want the TV installed and have it put into the contract. You have to expect the Geek Squad will also evaluate the mantel. As far as the TV goes, it lives up to expectations which are high.
A:AnswerThanks for your question! There is no wait list, but we do have an appointment system for all in-home services. For support with scheduling, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Annie. Thanks for your great question. This service will cover us setting up the TV, mounting it if that's the plan, connecting it to your devices and showing your how it all works. You can either order it on our site and add the service or you can give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we can make the order, set up the service and be with you the whole way. Furthermore, if you are a Total Tech Support member, the service is knocked down from $149 to $49.
A:AnswerThanks for your question! The TV Calibration service is separate from the installation service and the TV needs to be "broken in" for some time before a calibration can be reliably performed.
A:AnswerHi Chuck. Thanks for reaching out to us about this! Congratulations on your win of the TV! The $149 would likely just cover the installation, setup and tutorial of the TV. There may be an additional charge for the soundbar. We'd like to know a little more about each device and then we can set up the appointment for you. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerPersonally, yes I have. If you are going to pay someone (assuming you have no warrantee) think twice. It will probably be better to upgrade to a new TV. Depending on the cost of repairs for your old one it may even be cheaper. I replaced a power supply card in a Samsung and it cost a hundred bucks. If I paid someone to do it, it would have been about $300 and I would have had to take the TV to them and bring it back home. TVs that are over 40 inches are not light and they are cumbersome. Still not as bad as the old CRTs.
A:AnswerHi there. Thanks for reaching out to us about this. We'd like to know more about the situation and what needs to be accomplished. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question, Gary. We do provide services for setting up streaming devices. For support or further questions, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi, Ponytail! Thanks for asking about Geek Squad installation. Our Newnan store should be able to help you out with that TV Connect and Setup! Please give us a call at (800) 433-5778 to schedule a visit, or if you have any other questions.
A:AnswerFor me, first appointment is easy and many time slots provided. The reschedule one has not been accomplished yet. Now we have to wait at least 3 weeks.