A:Answeri WAS/AM IN THE SAME BOAT - I BOUGHT THE NEW Q80D 65 INCH SMART TV AND PAID THE EXTRA $199 TO HAVE THEM SET IT UP FOR ME. THEY UNPACKED IT AND CARRIED IT IN - BUT THEN TOLD ME SINCE I DIDNT HAVE WIFI - THERE WASNT ANYTHING ELSE THEY COULD DO AND LEFT. TURNS OUT I DO HAVE WIFI WITH ALEXA - THEY SHOULD HAVE KNOWN THAT. IT TOOK ME 3 -4 ATTEMPTS TO CALL THEM AND SCHEDULE ANOTHER VISIT FOR THE GEEK SQUAD TO COME OVER AND HELP ME SET IT UP - THEY FAILED TO SHOW UP AND AFTER 3 ATTEMPTS - I TOLD THEM I WANTED A REFUND OF THE $199 AND THEY DID GIVE IT TO ME - BUT IWILL NEVER USE THE GEEK SQUAD AGAIN.
A:AnswerHi Kathy. Thank you for reaching out about this! We can absolutely do that. We'd need to know a little more about the specifics for this second TV to get hooked up, so we can give a definitive price on the install. For support with this, please call us at 800-GEEK-SQUAD or (800-433-5778).
A:AnswerHi there. Thanks for your great question. In most cases, the service to set up and mount a TV does include the removal of the original TV and mount. I hope this helps. If you have anymore questions, please reach on out to us and we'll be happy to help! If you need help picking out a mount and getting the appointment set up, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerPlease visit your local Best Buy or give us a call at (800) GEEKSQUAD or (800) 433-5778 and we’ll go over the details of what you’re looking to do, and give you a price if it’s something within our scope of work.
