Questions & Answers

Name: Alienware - AW920H Wireless Gaming Headset for Xbox, PlayStation and Switch - Dark Side of the Moon
Brand: Alienware
SKU: 6517078
Price: 90.99 USD
Rating: 3.8 (187 reviews)

Alienware - AW920H Wireless Gaming Headset for Xbox, PlayStation and Switch - Dark Side of the Moon

Model:: AW920H-D; |
SKU:: 6517078

User rating, 3.8 out of 5 stars with 187 reviews.

Highly rated by customers for:

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QuestionDo these headphones support wireless charging?
Asked 1 year ago by Adrian.
- Answer This wireless gaming headset does not support wireless charging. This wireless gaming headset supports charging through the included USB-A to USB-C charging cable.
  Answered 1 year ago by YourDellTeam
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QuestionCan i connect this headset to Nintendo Switch?
Asked 1 year ago by Kpossible96.
- Answer I don't have nintendo switch
  Answered 1 year ago by Tico1973
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QuestionHow do I connect Alienware Headset with iPhone 8 through Bluetooth?
Asked 1 year ago by shah.
- Answer Are you sure the bluetooth is turned on in the headphones?
  Answered 1 year ago by 2Yube
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Questionhello, i have latency after 30 min when im on macOs with bluetooth its normal ?
Asked 1 year ago by hello.
- Answer Please reach out to the Dell Technical support team for assistance on this query. They are available on Facebook and Twitter(@Dellcares).
  Answered 1 year ago by YourDellTeam
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QuestionAn I use wired and wireless functions simultaneously?
Asked 1 year ago by Jon.
- Answer You’ll be able to walk around with your headset for a little range until it dies wirelessly, you can still plug and play after it dies.
  Answered 1 year ago by Anonymous
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Questioni have misplaced the USB C to USB A adapter that goes on to the end of the wireless dongle and the dongle does not appear to work in a USB C port without the dongle. Can i use a third party adapter? Does Dell/Alienware offer dongle adapter purchases?
Asked 1 year ago by Unclegrandma.
- Answer Please reach out to the Dell Technical support team for assistance on this query. They are available on Facebook and Twitter(@Dellcares).
  Answered 1 year ago by YourDellTeam
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QuestionHey I’m trying to connect the 920h to my Xbox series x but it’s not working how do I connect them?
Asked 2 years ago by Jmar.
- Answer We recommend contacting the Dell Technical Support team for technical assistance. They are available on Facebook and Twitter(@Dellcares).
  Answered 2 years ago by YourDellTeam
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QuestionCan I use this headset with my ps4
Asked 2 years ago by Crikit17.
- Answer Yes just plug in the the provided dongle and it should work
  Answered 2 years ago by SantoseS
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QuestionCan I change the rgbs on the headphones or do I need to download an app?
Asked 2 years ago by Anonymous.
- Answer You can change them but they can only be changed with the Alienware Command Center application on the PC.
  Answered 2 years ago by TamN
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QuestionCan the USB C dongle wireless connection be used with a MacBook or does it have to be Bluetooth on the MacOS?
Asked 2 years ago by JBradC.
- Answer This wireless headset can be connected to the Macbook(with a USB-C/Thunderbolt port) through the USB-C wireless dongle. This wireless headset can also be connected to the Macbook through Bluetooth.
  Answered 2 years ago by YourDellTeam
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QuestionDoes this work with iPhone and in game chatting?
Asked 2 years ago by Vanessa.
- Answer Yes, they do
  Answered 2 years ago by Shelby
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QuestionWhy will this head set not work with just the ps5 when one of the answered questions by dell states that it does?
Asked 1 year ago by Cazo.
- Answer Have you tried any of these solutions? a. Connect the dongle provided in the box to connect directly to the PS5. b. Pair via Bluetooth in the PS5 settings. c. Use the 3.5 aux cable to connect to the PS5 dual sense controller.
  Answered 1 year ago by DavyD
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QuestionCan I use this headset with my PS5?
Asked 2 years ago by Gmer.
- Answer Yes, this headset could be used with Play Station 5.
  Answered 2 years ago by YourDellTeam
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QuestionHey how do I get these to connect to my Xbox series x
Asked 3 years ago by Anonymous.
- Answer The headset could be connected to the Xbox Series X console through Bluetooth 5.2 or a 3.5mm jack.
  Answered 3 years ago by YourDellTeam
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Showing 1-14 of 14 questions

Questions & Answers

Alienware - AW920H Wireless Gaming Headset for Xbox, PlayStation and Switch - Dark Side of the Moon

Q: QuestionDo these headphones support wireless charging?

Q: QuestionCan i connect this headset to Nintendo Switch?

Q: QuestionHow do I connect Alienware Headset with iPhone 8 through Bluetooth?

Q: Questionhello, i have latency after 30 min when im on macOs with bluetooth its normal ?

Q: QuestionAn I use wired and wireless functions simultaneously?

Q: Questioni have misplaced the USB C to USB A adapter that goes on to the end of the wireless dongle and the dongle does not appear to work in a USB C port without the dongle. Can i use a third party adapter? Does Dell/Alienware offer dongle adapter purchases?

Q: QuestionHey I’m trying to connect the 920h to my Xbox series x but it’s not working how do I connect them?

Q: QuestionCan I use this headset with my ps4

Q: QuestionCan I change the rgbs on the headphones or do I need to download an app?

Q: QuestionCan the USB C dongle wireless connection be used with a MacBook or does it have to be Bluetooth on the MacOS?

Q: QuestionDoes this work with iPhone and in game chatting?

Q: QuestionWhy will this head set not work with just the ps5 when one of the answered questions by dell states that it does?

Q: QuestionCan I use this headset with my PS5?

Q: QuestionHey how do I get these to connect to my Xbox series x

QuestionDo these headphones support wireless charging?

QuestionCan i connect this headset to Nintendo Switch?

QuestionHow do I connect Alienware Headset with iPhone 8 through Bluetooth?

Questionhello, i have latency after 30 min when im on macOs with bluetooth its normal ?

QuestionAn I use wired and wireless functions simultaneously?

Questioni have misplaced the USB C to USB A adapter that goes on to the end of the wireless dongle and the dongle does not appear to work in a USB C port without the dongle. Can i use a third party adapter? Does Dell/Alienware offer dongle adapter purchases?

QuestionHey I’m trying to connect the 920h to my Xbox series x but it’s not working how do I connect them?

QuestionCan I use this headset with my ps4

QuestionCan I change the rgbs on the headphones or do I need to download an app?

QuestionCan the USB C dongle wireless connection be used with a MacBook or does it have to be Bluetooth on the MacOS?

QuestionDoes this work with iPhone and in game chatting?

QuestionWhy will this head set not work with just the ps5 when one of the answered questions by dell states that it does?

QuestionCan I use this headset with my PS5?

QuestionHey how do I get these to connect to my Xbox series x