Questions & Answers

Q: QuestionThese headphones work via Bluetooth on a fire tablet. They won’t work via the cord. Why?

Asked 3 years ago by JB.

• A:Answer The aux cable is hard to get fully seated into the socket on the headphones. You need to wiggle and/or twist to get the molded plastic at the top of the aux cord to go all the way into the plastic around the socket. This gave us SO much annoyance the first time we used them.

  Answered 3 years ago by cheshious

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Q: QuestionI've charged it for nearly four hours and it still would not connect thru bluetooth, it only worked thru the aux cable. Did I just happen to get a damaged one?

Asked 2 years ago by Leap.

Q: QuestionSound only comes out of one earphone with cable

Asked 3 years ago by Moke.

Q: QuestionIf using connected with wire (audio plug) do you still need to recharge? Is battery only needed for wireless?

Asked 3 years ago by Coco.

• A:Answer You do not need to charge them if you only want to use them plugged in with the 3.5 mm headphone cable that is included.

  Answered 3 years ago by FERMBIZ

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Q: QuestionCan these connect to a computer with the cord ?

Asked 3 years ago by Aashrax0.

• A:Answer Yes these things can connect to pretty much anything I have not found anything in our home that I could not connect them to somehow.

  Answered 3 years ago by FERMBIZ

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Q: QuestionDoes the volume limit require any configuration by the user or is it always volume limited to 85db no matter what? Can you set a limit lower than that?

Asked 3 years ago by Matt.

• A:Answer Hi there —the volume limit does not require any configuration by the user! 85dB is the maximum the volume will play.

  Answered 3 years ago by AltecLansingCustomerServ

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Q: QuestionAre you able to connect to an xbox or ps3-4 with these? Otherwise my nephews really just want them to connect to a phone to listen to youtube

Asked 4 years ago by StaciePotato.

• A:Answer You can connect these to s PS4 by connecting to 3.5 mm headphone cable that is included to the bottom of the PS4 remote.

  Answered 3 years ago by FERMBIZVerified Purchase

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Q: QuestionWill these headphones work with nintendo switch

Asked 5 years ago by Ray.

• A:Answer Hi Ray - No, the Kids 3-in-1 Wireless Headphones will not work with the Nintendo Switch.

  Answered 5 years ago by AltecLansingCustomerServ

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